Ogden self storage at 1400 Hinckley Dr

LE was nice. Doug was sarcastic.

Large facility, decent prices, clean location

I highly recommend extra space storage and I had lovely customer service by LE who took the time to make sure that everything was squared away and provided me with help with the decision on what size unit to fit all my college belongings, and answered all my questions! I appreciate the support and it was of great value to have the extra month free and the lock free which made it much more affordable for me as a student! So thank you so much and if you need/ looking for a place for storage either long term or short I would highly recommend extra space storage and I used the one in Ogden! Thanks LE again!

LE was fantastic!!!!

I loved the facilities as they were always very clean, well-lit, and we easily accessible. However, the staff was nearly always rude and not very professional. We had our belongings stored there for about 4 months and just paid our monthly bill when, out of the blue, we were told that Extra Space Storage would not be renewing our contract after our next month and that our things would need to be removed by such and such date as the space would then become Extra Space's again. We were given No reason as to why, other than 'their lawyers had advised them not to renew our monthly contractual agreement.' That's it?!! I had just spent the last two days there and even swept the entire building inside and out because, for the first time, there was quite a mess that Wasn't from me. I had always followed the rules and I was still left guessing if it was because I had forgotten to put our lock on the first day after I paid our bill...??? They wouldn't tell me anything. And now, I am left scrambling to find a new location to put my things while I am scrambling to move my family from Utah to Tucson, AZ. What a nightmare!! I will be spending double on a moving van now, and also the extra time and effort to move it all. I just don't understand why they were not more specific or had at least given me some type of warning as to what it was I was doing wrong. The ONLY complaint I'd ever received from management was that I was considered loitering a few times. We'll, when you just move a family of five across two states and need to go through your stuff and get organized, guess what? You're probably going to spend a month worth of Saturdays at the place where they're being stored!!!! Sheesh!!! Extra Space, I get it, some people try to live in their sheds, but that was NOT my intentions. But I should be allowed to be where my things are for more than an hour!!! Especially considering the size of our unit (10'x15'). We had a LOT of things to go through and organize. I think your loitering rules should be a little more lax, and tenants should ALWAYS be told the reasons they are no longer wanted as tenants. If you can't disclose that much, then I wouldn't wanna be involved with a company that can drop you at will without explanation. -Sincerely, Left Hanging in Utah

LE was great!

I felt safe and secured using this place. No issues with moving and or moving out and the customer service was awesome

Very kind and very helpful. The girl that helped me at that storage shed is a very good asset to the company she knows what she's doing and she's very professional

LE hooked me up! So patient, calling to check on me when I needed another space. Corporate, pay attention to this lady. She's going places and running this site like a dream.

Clean facilities and locked. Had to have my furniture brought in from out of state on a 72 foot truck. They were more that accommodating would recommend!

Very satisfied with service. I will use their service every time

Extra space storage has been such a great place to store my things I'm sad to part ways. Many things have happened since having my storage here and I couldn't have asked for it to be handled any better than it was. I've worked with LE the whole time through everything and the way that she handled things was above and beyond I for sure thought i was going to lose everything I owned when I was told my storage was going up for auction but coming in and speaking with LE directly changed my world around. I started the day in tears and ended up walking away very grateful and beyond thankful! She is a great employee and really shows she cares about ppl. That's a huge deal for me. I just want to say thank you LE for being such great customer service and saving everything I owned. I apologize I ever got an attitude with you but thank you for understanding my frustration and seeing eye to eye with me. It was great working with you.

So, my girlfriend was late on her payment to the point where it was going to go up for auction. Luckily we came up with the money but it still wasn't enough. If it weren't for the kindness and extra effort put in by LE the employee on site I'm certain we would have lost everything she owned in that she'd. The customer service provided by LE was amazing, she really takes pride in her job and knows all the rules and follows them the way you would hope your employees would. I just wanted to express my gratitude and say thanks to LE and point out that Extra Space Storage made an excellent decision when they hired her on. Thanks LE!

We spent the last 2 days moving our things from our previous home to here in the Ogden Area. We are between homes so we decided to put some stuff in storage. We came in 20 minutes before close, which we felt bad about but we were on a time schedule. LE & Ali WERE SO KIND AND HELPFUL!! My husband and I were shocked at how seriously friendly and professional they were! If I was corporate I would do anything to keep those 2 in my employ. If I had my business here I would steal them from ExtraSpace, without one doubt in my mind! They arranged for us to use the other location due to the size of a unit we needed, Debbie put the lock in the unit for us and we were able to unload the entire truck on the same day and turn it in on time. THANK YOU, THANK YOU, THANK YOU to LE, Ali, and Debbie!

The Manager that was on shift was very kind and helpful. Guided me step by step on what I need to do and was very professional.

Ellie is awesome. Best storage company around. Ive been to a lot of locations, the care and service you receive at every extraspace is top notch.

Ellie helped us out heaps thanks so much!!

LE the store manager is so amazing!!! Best service I have ever experienced. Very efficient and professional! So happy I met her while looking for a storage unit! She made my lease signing experience easy and effortless! 10/10 recommend this storage facility!

Clean and staff helped me problem solve every situation I had I appreciate these storages and I would never go anywhere else

L.E. Was beyond helpful and professional. My truck broke down with transmission issues and I am from the East Coast. Needed somewhere safe and convenient to store until I could haven't picked up. She went above and beyond what I expected. Would recommend them to anyone..