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Norfolk self storage at 2215 Granby St
Read 195 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Amenities and Services
A Wide Range of Storage Units & Storage Lockers
Climate-Controlled Storage
Drive-Up Access
Exceptional Security
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Covered, heated loading bay
- Multiple entrance gates
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
Store with Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1571
Recent Customer Reviews About This Facility
20 of 195 reviews
April 7, 2021
Alex Hollingsworth
Posted On Google
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April 3, 2021
brittany day
Posted On Google
Brandon was very quick, efficient, and pleasure to work with.
April 1, 2021
R G
Posted On Google
Went in to purchase a storage unit and Brandon was extremely helpful and courteous with assisting me. He went above and beyond to ensure that I was satisfied. I will definitely be back.
March 29, 2021
Bannister Squad
Posted On Google
The manager, Brandon, has been nothing short of amazing and made renting super easy. He was knowledgeable, answered all my questions, stayed on the phone and walked me through the process! His customer service made my day! There was no question which storage facility to choose!!!! It has been a great and stress free experience! The facility is clean & easy to navigate! I highly recommend using this location!!!
March 29, 2021
matsunope
Posted On Google
I just went through the process of renting a storage unit with Extra Space Storage and it went very smoothly! Brandon from the Granby St Site in Norfolk was extremely helpful and patient, answering all of my questions and with a great attitude. He was even on the phone with me for a while taking me step-by-step through the whole process and explaining things for me so I wasn’t confused. I am happy I decided to rent a unit at this location, I know they will take care of me and answer any future questions I might have.
March 24, 2021
Andrew Francavilla
Posted On Google
Great help from management! Great and clean facility
Response from Extra Space Storage (3/25/2021)
Hi Andrew, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
March 23, 2021
Gabriella Holl
Posted On Google
The managers Brandon and Alex are always so kind and keep the place so clean!
March 14, 2021
Jaiden Hawkins
Posted On Google
The team here are very helpful! Keep up the good work ??
March 14, 2021
Rita send
Posted On Google
Brandon is always helpful! Keep up the good work!
March 6, 2021
Sarah Black
Posted On Google
Just moved in today! The whole facility is very nice, clean,, and Brandon was so helpful over the phone to set up our lease. He even greeted us as we moved everything in and was cleaning the keypads when we left. 10 out of 10 would recommend.
March 5, 2021
Justice Constantine
Posted On Google
Been a customer for two years and I love it! Customer service is always great. Premises is clean and safe. Highly recommend.
March 2, 2021
robert pippens
Posted On Google
Great experience. Highly recommended
Response from Extra Space Storage (3/3/2021)
Thank you so much for your kind words, Robert. We really appreciate you taking the time to share your experience with us. Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 27, 2021
Lee Mosley
Posted On Google
Brandon is awesome. Clean and professional.
February 27, 2021
Markayla Pearson
Posted On Google
My mom lost the key to her unit and needed the lock cut off. The attendant helped her quickly. Watching the him cut the lock off was fun to watch
February 25, 2021
David Mack
Posted On Google
Very clean and spacious. Great security. A great for place for storage.
February 13, 2021
Trina
Posted On Google
I was really stressed out because I was looking for an affordable storage unit. This location came up on a google search and I loved the reviews. They are right, Brandon is amazing. He talked me through the process and options and when I couldn't make my mind up he didn't rush me off the phone lol; he was very patient and had a welcoming tone . I was able to do everything online; the process was all contact-free!
February 6, 2021
LaylaLeslies
Posted On Google
The management is super helpful. We found ourselves in crisis trying to move and he literally walked us thru all the options and units he had on each floor. It made this process less stressful. Thank you Brandon. You didn’t just sell us a unit, you eased an already stressful situation.
January 28, 2021
William Ames
Posted On Google
I ‘m one of those people who normally doesn’t leave a review, unless I’m upset, but sometimes you have an experience that makes you feel like you need to tell someone. I’ve used many storage spaces in the past and they have always been boring business transactions...these guys made me feel like I was storing stuff at home. Just friendly and clean, too.
Response from Extra Space Storage (1/29/2021)
Hi William, thanks so much for your review! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Give us a call at (757) 623-6151 or stop by the office if you need anything! Our team is happy to help!
January 23, 2021
Ryan Scappini
Posted On Google
Brandon was extremely helpful on my visit today. He was quick, professional and extremely friendly!
Response from Extra Space Storage (9/21/2020)
Hello, Ryan. Thank you for the review. We're so glad Brandon could meet your storage needs. Please stop by the office if you need anything!
January 23, 2021
Tehran Boone
Posted On Google
Brandon is awesome
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Granby St and W 22nd St
Directions from the North
Drive south on Granby St. Continue onto Church St. Turn right onto E 25th St. Turn left onto Granby St. Our facility will be on your right.
Directions from the South
Drive north on Church St. Turn left onto E 25th St. Turn left onto Granby St. Our facility will be on your right.
Directions from the East
Drive west on Princess Anne Rd. Turn right onto Granby St. Our facility will be on your left at W 22nd St.
Directions from the West
Drive east on Princess Anne Rd. Turn left onto Granby St. Our facility will be on your left at W 22nd St.