Norfolk self storage at 2215 Granby St

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Brandon was very quick, efficient, and pleasure to work with.

Went in to purchase a storage unit and Brandon was extremely helpful and courteous with assisting me. He went above and beyond to ensure that I was satisfied. I will definitely be back.

The manager, Brandon, has been nothing short of amazing and made renting super easy. He was knowledgeable, answered all my questions, stayed on the phone and walked me through the process! His customer service made my day! There was no question which storage facility to choose!!!! It has been a great and stress free experience! The facility is clean & easy to navigate! I highly recommend using this location!!!

I just went through the process of renting a storage unit with Extra Space Storage and it went very smoothly! Brandon from the Granby St Site in Norfolk was extremely helpful and patient, answering all of my questions and with a great attitude. He was even on the phone with me for a while taking me step-by-step through the whole process and explaining things for me so I wasn’t confused. I am happy I decided to rent a unit at this location, I know they will take care of me and answer any future questions I might have.

Great help from management! Great and clean facility

The managers Brandon and Alex are always so kind and keep the place so clean!

The team here are very helpful! Keep up the good work ??

Brandon is always helpful! Keep up the good work!

Just moved in today! The whole facility is very nice, clean,, and Brandon was so helpful over the phone to set up our lease. He even greeted us as we moved everything in and was cleaning the keypads when we left. 10 out of 10 would recommend.

Been a customer for two years and I love it! Customer service is always great. Premises is clean and safe. Highly recommend.

Great experience. Highly recommended

Brandon is awesome. Clean and professional.

My mom lost the key to her unit and needed the lock cut off. The attendant helped her quickly. Watching the him cut the lock off was fun to watch

Very clean and spacious. Great security. A great for place for storage.

I was really stressed out because I was looking for an affordable storage unit. This location came up on a google search and I loved the reviews. They are right, Brandon is amazing. He talked me through the process and options and when I couldn't make my mind up he didn't rush me off the phone lol; he was very patient and had a welcoming tone . I was able to do everything online; the process was all contact-free!

The management is super helpful. We found ourselves in crisis trying to move and he literally walked us thru all the options and units he had on each floor. It made this process less stressful. Thank you Brandon. You didn’t just sell us a unit, you eased an already stressful situation.

I ‘m one of those people who normally doesn’t leave a review, unless I’m upset, but sometimes you have an experience that makes you feel like you need to tell someone. I’ve used many storage spaces in the past and they have always been boring business transactions...these guys made me feel like I was storing stuff at home. Just friendly and clean, too.

Brandon was extremely helpful on my visit today. He was quick, professional and extremely friendly!

Brandon is awesome