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Extra Space Storage facility on 2215 Granby St - Norfolk, VA
(298 REVIEWS)

Norfolk self storage at 2215 Granby St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1571

Directions

Intersections/Landmarks

Granby St and W 22nd St

Directions from the North

Drive south on Granby St. Continue onto Church St. Turn right onto E 25th St. Turn left onto Granby St. Our facility will be on your right.

Directions from the South

Drive north on Church St. Turn left onto E 25th St. Turn left onto Granby St. Our facility will be on your right.

Directions from the East

Drive west on Princess Anne Rd. Turn right onto Granby St. Our facility will be on your left at W 22nd St.

Directions from the West

Drive east on Princess Anne Rd. Turn left onto Granby St. Our facility will be on your left at W 22nd St.

Frequently Asked Questions at 2215 Granby St

What pest control and cleanliness measures are taken at 2215 Granby St?

How tall are self storage units at 2215 Granby St?

How secure are storage units at 2215 Granby St?

Do I need insurance to store my vehicle at 2215 Granby St?

Are there restrictions on what I can put in a storage unit at 2215 Granby St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 21, 2022

Donald M.

Posted On Google

OVERALL RATING

Love the the place manager is the best person I ever had at a storage place, he is on his job all the time, good employee, he is a great guy,

Response from Extra Space Storage (6/21/2022)

Hi, Donald ! Thanks for the positive review, it means a lot to our team. Please call (757) 623-6151 if you have any questions about your rental.

June 17, 2022

Paul M.

Posted On Google

OVERALL RATING

Brandon was an awesome help, highly recommend this place for anyone needing storage service for anything big or small!

Response from Extra Space Storage (6/18/2022)

Thank you for the kind review, Paul. We're glad Brandon was able to help! Our team is here to serve you, so give us a call at (757) 623-6151 if you need any future assistance.

June 17, 2022

John R.

Posted On Google

OVERALL RATING

Outstanding service provided. Their generous receipt of quite a few package deliveries made our move from out of state so much easier. Brandon, the manager, went above and beyond in accommodating us. Working with this location was easy from the start of our contract through account closure.

Response from Extra Space Storage (6/17/2022)

Thank you for the kind review, John. We're glad Brandon was accommodating and able to help! Your kind feedback is appreciated. Our team is here to serve you, so give us a call at (757) 623-6151 if you need any future assistance.

June 14, 2022

coleen w.

Posted On Google

OVERALL RATING

Management was great ????

Response from Extra Space Storage (6/14/2022)

Hi Coleen!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (757) 623-6151 or stop by the facility!

June 14, 2022

Lisa-Marie G.

Posted On Google

OVERALL RATING

Soo nice and clean! Best storage unit I've been too here in the 757, feel comfortable with my stuff being stored till the big move! Also great staff!

Response from Extra Space Storage (6/14/2022)

Hi Lisa-marie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

June 14, 2022

CNicole B.

Posted On Google

OVERALL RATING

Staff is great and very knowledgeable !

Response from Extra Space Storage (6/14/2022)

Hi Cnicole!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (757) 623-6151 or stop by the facility!

June 11, 2022

Jerome F.

Posted On Google

OVERALL RATING

Brandon is awesome. Always willing to help.

Response from Extra Space Storage (6/12/2022)

Thank you for the kind words, Jerome. We're glad Brandon was able to help! Our team is here to serve you, so give us a call at (757) 623-6151 if you need any future assistance.

May 23, 2022

Angela B.

Posted On Google

OVERALL RATING

My review is based on how easy it was to navigate your web site. I can not comment on the facility because I have not moved my belonging into the storage space.

Response from Extra Space Storage (5/24/2022)

Angela, thank you for the rating. We want all of our customers to have 5-star experiences and are disappointed we fell short. Please call 888-storage with more details so hopefully we can improve your experience next time!

May 23, 2022

Ash

Posted On Google

OVERALL RATING

Brandon was so helpful and knowledgeable. He’s a great asset to the company!!!!

Response from Extra Space Storage (5/23/2022)

Thanks for the positive review, Ash! We are glad you had a great experience with Brandon. Don't hesitate to reach out to us at 888-storage if you need anything!

May 17, 2022

Rhadohn E.

Posted On Google

OVERALL RATING

Great service.

Response from Extra Space Storage (5/17/2022)

Thank you for the kind words, Rhadohn! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-storage if you need anything!

May 15, 2022

Toni G.

Posted On Google

OVERALL RATING

Hi. This storage is the place where you want to store your things. The customer service is great and the place is clean. I’ve had some previous experiences with other storage facilities not being clean and the front desk being rude. The guy that assisted me was so friendly and always walking around the facility to make sure it’s in tip top shape.

Response from Extra Space Storage (5/15/2022)

Thanks for sharing your positive experience, Toni. We're committed to being your go-to stop for all your local storage needs! We're committed to providing excellent customer service and a clean facility. We're glad the guy that assisted you was so friendly and always walking around the facility to make sure it was in tip-top shape. Stop by our office if you need anything in the future!

May 6, 2022

Mary B.

Posted On Google

OVERALL RATING

Brandon from Extra Space Storage really went the extra mile for us to help us acquire a unit that would be suitable for our needs!

Response from Extra Space Storage (5/6/2022)

Thank you for the kind words, Mary. We're glad Brandon was able to help! Our team is here to serve you, so give us a call at (757) 623-6151 if you need any future assistance.

April 22, 2022

Wiz M.

Posted On Google

OVERALL RATING

Every time I use this storage they have excellent customer service , they are reasonable and reliable.

Response from Extra Space Storage (4/23/2022)

Hi, Wiz ! Thanks for the positive review, it means a lot to our team. Please call (757) 623-6151 if you have any questions about your rental.

April 10, 2022

Zack

Posted On Google

OVERALL RATING

Very clean well managed property. Recommend highly!

Response from Extra Space Storage (4/10/2022)

Hi Zack, your recommendation is appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 8, 2022

nick

Posted On Google

OVERALL RATING

My first storage unit I was helped by kyndra and she was excellent went around and allowed me to view different size units,explained everything and answered all questions I had. That was my review when I rented my first unit here about 4 yrs ago,and 4yrs later I still feel this was a great place to do business with.Brandon in the office will take care of any questions or issues you have and is always friendly and professional when doing so.I have no more units now but if I ever need another I'll call Brandon.

Response from Extra Space Storage (4/9/2022)

Hi Nick, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Kyndra and Brandon! Thank you for being a loyal Extra Space customer!? Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 5, 2022

Lynda A.

Posted On Google

OVERALL RATING

Brandon was very professional and kind! Highly recommend this location. Very clean, organized and safe!

Response from Extra Space Storage (4/5/2022)

Thanks for the kind words, Lynda! We're glad Brandon was very professional and kind. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (757) 623-6151 if you need anything.

March 29, 2022

Cheryl W.

Posted On Google

OVERALL RATING

Brandon made everything so quick and easy. His customer service was A-1.

Response from Extra Space Storage (3/29/2022)

Thank you for taking the time to leave your feedback, Cheryl! We're so happy to hear Brandon was able to make your rental process quick and easy! Give us a call at (757) 623-6151 if you need any future assistance.

March 26, 2022

Duanne B.

Posted On Google

OVERALL RATING

Excellent customer service! Love the friendly atmosphere. Appreciate the help from yesterday 3/25/2022. Really thankful for your help even when it was time for you to be clock ?? out off the clock! Still friendly.

Response from Extra Space Storage (3/26/2022)

Thank you for the review, Duanne! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 24, 2022

James H.

Posted On Google

OVERALL RATING

Brandon is always helpful. Always clean.

Response from Extra Space Storage (3/24/2022)

Hi James, thank you for your review! We're so happy to hear that your experience with Brandon and the cleanliness of the facility has been positive! Please stop by the office if you need anything.

March 18, 2022

Jj L.

Posted On Google

OVERALL RATING

Brandon great help!

Response from Extra Space Storage (3/18/2022)

Thank you for the kind review, Jj. We're glad Brandon was able to help! Our team is here to serve you, so give us a call at (757) 623-6151 if you need any future assistance.