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Lynnwood self storage at 13822 31st Ave W
Read 145 Reviews
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Drive-Up Access
Other Amenities & Services
- Sturdy moving carts for heavy, bulky items
- Convenient loading dock
- Covered loading bay
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
- Gate access on Sundays
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7133
Recent Customer Reviews About This Facility
20 of 145 reviews
April 8, 2021
Nova Starke
Posted On Google
Great customer service the employee named Rose was kind, fast, and friendly. I recommend this business to anyone looking for a safe storage place.
March 11, 2021
Jason Rogers
Posted On Google
Stoped by looking for storage in a couple months. Rose was great gave me all the information i needed to make my decision. I will differentiate be renting her when i need storage.i would recommend this stie to anyone. Rise was totally professional and knew what she was talking about
Response from Extra Space Storage (3/12/2021)
Jason, we are so happy to hear that Rose could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
March 3, 2021
Tristan Godfrey
Posted On Google
Speedy and professional service
February 18, 2021
Demitrios Vekk F.Z.
Posted On Google
Very quick and easy to set up. Friendly experience. Offers insurance for valuables at higher rate but worth it. Invest in the stock if you value the service!
Response from Extra Space Storage (2/19/2021)
Thank you, Demitrios. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
February 9, 2021
Sherryl Brongil
Posted On Google
Your storage facility is great!! I had my unit for only 2 1/2 months, unfortunately by NO fault of Extra Space some of my personal property was damaged. I am writing this review about the personal attention I received from Misty (a site manager at a different facility) and Rose (newly current site manager). The insurance company denied my claim. . I immediately called Extra Space and talked to Misty, she was kind, understanding and she told me she would do some investigating and get back to me. Guess what? She did exactly what she said. She enlisted the District Manager Judy and they discovered the staff person who was at the site the day I discovered the damage was no longer with the company. Misty asked me to give the district manager Judy a chance to contact my insurance company and explain what happened. She put my mind at ease when she said she would do what she can so I would be paid for my property that was damaged. I called back a few days later and Rose answered, she was the new site manager. She listened patiently as I explained the situation. She told me she would talk to Judy and find out if she had been able to contact my insurance company. We spoke several times in the following week and a half She called me when she said she would call me, she followed through on everything she said. THIS IS RARE!!! People that are in a customer service position often get busy and they are pulled in a million directions. A couple of days later I got an email from Insurance company informing me my claim was being processed for payment!! I was very grateful to Misty, Judy and Rose for whatever they did to make it happen. Today I received a call from Rose asking me if I had some pictures of damage items. I told her my check was being processed and I would not be getting it if it wasn't for all the help they gave me. I am not sure where or how The Extra Space Storage Human Service Department picks the people they hire,. Whatever it is, WORKS!!! I would of been happy if I received help from just ONE, but all THREE women cared and took time to help me. They did not forget about me or expect it to work itself out. They stayed on it and followed through. CASE CLOSED!!! LOL Rose is an Asset to Extra Space. She has the BEST follow through, her phone skills are A +, she never made me feel I was being hurried off the phone, she took the time to listen and to CARE. Extra Space be good to Rose, don't let someone else grab her up. Yes there are many in customer service that are good...but ROSE IS EXCEPTIONAL!!! Thank you. Sherryl
January 15, 2021
Fo.G Music
Posted On Google
Loved it
Response from Extra Space Storage (1/16/2021)
Hi Fo.g, thank you for the positive rating! We are happy to hear about your positive experience with Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!
January 13, 2021
Jordan Martinez
Posted On Google
There were some storage unit code organizational issues with them at first.. but Cindy was moved over from Puyallup to get the storage back in order and we almost had another issue with them today but nope she was amazing!! Great customer service!
Response from Extra Space Storage (1/13/2021)
Thank you for the kind words, Jordan. We're glad Cindy got the storage back in order. We're committed to providing excellent customer service. Our team is here to serve you, so give us a call at (425) 553-2318 if you need any future assistance.
January 10, 2021
Tizzy Bee
Posted On Google
Excellent facility and staff. mega clean and affordable.
Response from Extra Space Storage (1/11/2021)
Hi Tizzy, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.
November 8, 2020
Steven Carleton
Posted On Google
Super clean, easy to work with and great friendly staff!
Response from Extra Space Storage (11/9/2020)
Hi Steven, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out if you need anything!?
November 3, 2020
Ramon Moatazedian
Posted On Google
Thank you for the excellent and friendly service! Both the gentleman and lady in there were fabulous. 10/10 - highly recommended #GoDawgs
Response from Extra Space Storage (11/4/2020)
Thanks for the fantastic rating, Ramon. We’re glad we were able to meet all of your self-storage needs. Thanks for recommending Extra Space Storage! Don't hesitate to reach out if you need anything!?
October 30, 2020
Bob Heite
Posted On Google
Fantastic rental rate and friendly staff.
Response from Extra Space Storage (10/31/2020)
Hello, Bob. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!
October 22, 2020
Alex F
Posted On Google
Ease of access and location makes this place a no brainer if you live near this location. It's relatively nice/new as well and staff is easy to deal with. I'd be nice if they had 24 hour access in the future though.
Response from Extra Space Storage (10/22/2020)
Thank you so much for your kind words, Alex. We really appreciate you taking the time to share your experience and suggestions with us! Let us know if we can?do anything else to?assist you at 888-STORAGE.
October 22, 2020
Cl Cl
Posted On Google
Thank you, Wendy!
Response from Extra Space Storage (10/23/2020)
Hello, Cl CI. Thank you for the 5-star review! We're so happy Wendy could help. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
October 17, 2020
Mary Roper
Posted On Google
The staff is friendly and really go out there way to help you. And its so clean!!
Response from Extra Space Storage (10/17/2020)
Hi, Mary. Thank you for the great review! We're thrilled you have had a great experience. Please let us know if you need anything.
October 17, 2020
Metro Dealer
Posted On Google
Thank you ,Wendy . I will always use Extra Space when I need storage again.
Response from Extra Space Storage (10/17/2020)
Hi, Metro. Thank you for your positive review! Please reach out to (425) 553-2318 if you ever need any assistance.
October 17, 2020
Tasia ToT
Posted On Google
I've enjoyed renting a unit from this location they have been absolutely wonderful with any help we've needed during our stay. The staff is all friendly & personable, very easy to talk to, the GM Wendy has always been a lovely pleasure to talk to or answer any questions I had & made me feel comfortable enough to be able to bring things to her attention & actually have something done about it. They respect the need for privacy in people's lives an left us alone for the most part & didn't try to get all in our business of what stuff we have stored, while at the same time keeping the property safe & keeping track of any issues or suspicious activity. Plus the property is very clean on the interior & exterior. I recommend this place for anyone's storing needs!
Response from Extra Space Storage (10/17/2020)
Thank you so much for your kind words, Tasia. We're so happy you had a great experience with Extra Space Storage.
October 17, 2020
ivan stahle
Posted On Google
Nice and clean. Staff was supper helpful!
Response from Extra Space Storage (10/17/2020)
Thank you, Ivan. We appreciate your feedback and review. Please let us know if we can be of further assistance.
October 13, 2020
cornelia faust
Posted On Google
I was looking around at different locations for a unit to rent and the manager Wendy was very helpful and professional. The units were clean and tidy. And the location couldn't. be any better than this its close to home. I would gladly refer friends needing to find a space for storage to Extra Space.
Response from Extra Space Storage (10/14/2020)
Hi Cornelia, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!
October 11, 2020
Jenna Dietrich
Posted On Google
The manager is patient with me. Sometimes I get lost in there.
Response from Extra Space Storage (10/12/2020)
Your rating means so much to us, Jenna! Thank you for choosing Extra Space Storage. Call us if there is anything else we can do to assist you!?
October 6, 2020
Jill Rush
Posted On Google
This is our second location with this company. Super nice people who were very helpful. We got a 10x10 and realized we needed a bigger one. I asked if we could get a 10x15 and if there was one close to the one we had. The gentlemen working helped me out and found one right across the way. Love how secure this one is compared to our last location. If you need a place to store your stuff chose this location.
Response from Extra Space Storage (10/6/2020)
Hi Jill, we're glad our team was nice and helpful. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out if you need anything!
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Lincoln Way and WA-525 Museum of Flight- Stickney Lake- Pinic Point - Lake Serene - 7 Flying Fortress -Flying Heitage Collection
Directions from the North
Drive south on Hwy 99. Pass Airport Rd and continue south. Turn right onto Lincoln Way. Our facility will be on your left just before Mukilteo Speedway.
Directions from the South
Drive north on Hwy 99. Pass 148th St SW and continue north. Turn left onto Lincoln Way. Our facility will be on your left just before Mukilteo Speedway.
Directions from the East
Drive west on 164th St SW. Turn right onto Hwy 99. Pass 148th St SW and continue north. Turn left onto Lincoln Way. Our facility will be on your left just before Mukilteo Speedway.
Directions from the West
Drive east on 148th St SW. Turn left onto Hwy 99. Turn left onto Lincoln Way. Our facility will be on your left just before Mukilteo Speedway.