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16104 E Sprague Ave
Spokane Valley, WA 99037
Distance: 8.56 miles
7615 N Division St
Spokane, WA 99208
Distance: 9.28 miles
Spokane self storage at 5904 S Ben Burr Rd
Read 78 Reviews
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts available for heavy, bulky items
- Wide-drive aisles to accommodate large moving trucks
- Gate access on Sundays
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7327
Recent Customer Reviews About This Facility
20 of 78 reviews
May 7, 2021
Whitney B.
Posted On Google
Sandra Roth is absolutely amazing! She is very genuine and helpful always bubbly and happy! She has helped me both times I have been in with nothing but professionalism and care! Thank you for having a great employee like her makes coming here enjoyable I look forward to seeing her each time! Storage space is clean and easy access! I found a gem! Thank you!
Response from Extra Space Storage (1/26/2021)
Hi Whitney, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Sandra! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!
April 22, 2021
Michael F.
Posted On Google
Great service from everyone we have dealt with. Clean and well organized units.
Response from Extra Space Storage (3/1/2021)
Our team works hard to keep our facility clean! Thanks for noticing!
April 12, 2021
Keith M.
Posted On Google
Great customer service. I recommend this place for anyone looking to store something. Incredibly clean.
Response from Extra Space Storage (4/16/2021)
Thank you for the recommendation, Keith! We're committed to providing excellent customer service and clean facilities. Stop by our office if you need assistance or have any questions.
March 25, 2021
KL O.
Posted On Google
Sandra is a great manager. She is friendly, helpful & informative. She texted to warn me that during her walk-through she noticed my lock wasn't properly latched so I was able to drive down to secure it. Thank you. I'm happy I chose an indoor unit to store my belongings. The buildings & grounds are clean & well maintained.
Response from Extra Space Storage (3/26/2021)
Hi KL, thank you for your review! We're so happy to hear that your experience with Sandra and the cleanliness of the facility has been positive! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
March 25, 2021
Kiley W.
Posted On Google
Management is wonderful, rental process was a breeze and the facility is very clean! Highly recommended!
Response from Extra Space Storage (3/25/2021)
Hi Kiley, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
March 21, 2021
dennis m.
Posted On Google
My experience with the local Extra Space Storage was very positive. I have to say the local on site manager Sandy made it such a positive interaction. She was very helpful,listened to my need for a rental unit and made a quick match for me. She was very easy to work withl. I recommend Sandy and Extra Space Storage!
Response from Extra Space Storage (3/27/2021)
Thank you so much for your kind words, Dennis. We really appreciate you taking the time to share your experience with us. We're glad Sandy made it such a positive interaction, was very helpful, listened to your need for a rental unit. Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.
March 20, 2021
Tracy J.
Posted On Google
This property is always extremely clean and is well lit at night. Sandy is terrific to work with - always pleasant and goes out of her way to help customers. I had forgotten the key to my lock on my unit at home in another state, and Sandy went the extra mile to make sure I could get in to my unit. She and her associate were super nice about it even though it was totally my fault for forgetting my key. And I have to say those locks are incredibly secure!
Response from Extra Space Storage (3/20/2021)
Hi Tracy, thank you for recognizing Sandy for her customer service! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.
March 3, 2021
C S.
Posted On Google
Sandra was amazing, kind, and helpful!
February 24, 2021
Marci A.
Posted On Google
Extremely easy rental process and Sandra was wonderful! Facility is new and really nice. We rented a 5×5 and perfect for our needs. Definitely recommend!!
Response from Extra Space Storage (2/24/2021)
Thank you for the excellent rating, Marci! We're happy we were able to provide a smooth rental experience. Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 14, 2021
Jim C.
Posted On Google
Outstanding facility
Response from Extra Space Storage (2/8/2021)
Thank you for the excellent rating, Jim! We’re so glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
February 11, 2021
Melissa P.
Posted On Google
Sandra Ruth is the best! Provided exceptionally fantastic service for my husband and I!
Response from Extra Space Storage (2/12/2021)
Thank you, Melissa. We're thrilled you had a positive experience with Sandra. Call us at 888-storage if you have any questions or need assistance with your rental!
February 9, 2021
Karen K.
Posted On Google
Last Saturday I helped someone organize their unit. Sandra Roth, the store manager, was very kind and helpful to us each time we needed her assistance. She brightened up the day!
Response from Extra Space Storage (2/20/2021)
Karen, we are so happy to hear that Sandra could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We're always here to help at 888-storage.
January 27, 2021
Sarah G.
Posted On Google
Sandy is so helpful and has awesome customer service! Definitely recommend going to her!
Response from Extra Space Storage (1/28/2021)
Thanks for the review, Sarah! We are so happy Sandy could meet your storage needs at Extra Space Storage. Please stop by the office or reach out to us at 888-storage if you have any questions!
January 23, 2021
Gary E.
Posted On Google
Great always friendly staff! Nice and secure facilities! Great rates. I recommend!!
Response from Extra Space Storage (1/25/2021)
Hi Gary, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We are always available at 888-storage to help.
January 20, 2021
Liz A.
Posted On Google
I have had such a positive experience with Extra Space Storage. Getting things first set up via telephone with Sandy when I still lived in Seattle; to finally storing my things during our families transition from Seattle to Spokane. And just today I was at our storage unit when my lock had rusted out on me. Sandy was in the office and so generous to help and pleasant to work with! I cannot recommend Extra Space Storage enough.
Response from Extra Space Storage (1/24/2021)
Hi Liz! Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sandy! It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
December 29, 2020
Cherish A.
Posted On Google
Just moved out, my experience here was nothing short of amazing, super easy to move in and out of. All staff was super awesome and helpful. I highly recommend this storage facility.
Response from Extra Space Storage (12/30/2020)
Thanks for the kind words, Cherish! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (509) 443-3708 if you need anything.
December 21, 2020
tami n.
Posted On Google
Extra Space Storage is Extra Spectacular!!! I was blessed to have worked with Sandy, who is beyond patient, polite, and professional. Not only is she incredibly knowledgeable about the business, she is one of those people who instantly makes you feel at ease, which was especially important for my stressful moving situation. She went out of her way to accommodate me and provide exceptional customer service, including entertaining my 2 inpatient children and their endless chatter. Sandy is definitely the best extra in the company! Beyond amazing customer service, the facility was immaculately clean and organized, a huge step up from some of the other local storages I've seen. I would give this business 10 stars if I could!!!
Response from Extra Space Storage (12/22/2020)
Hi Tami, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We're committed to providing excellent customer service. Don't hesitate to reach out at 888-STORAGE if you need anything!
December 18, 2020
Angela R.
Posted On Google
Sandy assisted me with getting setup on my new spot. Sandy went above and beyond to make sure I was taken care of. Thank you Sandy
Response from Extra Space Storage (12/19/2020)
Hi Angela, thank you for your review. We're glad Sandy helped you get your new spot set up and went above and beyond to make sure you were taken care of. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
October 28, 2020
Laci E.
Posted On Google
Great experience!! Quick and easy and they were very helpful to find the storage unit best fit for me! Excellent service and very happy with my choice using Extra Space Storage.
Response from Extra Space Storage (10/30/2020)
Hello, Laci. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!
October 18, 2020
Stephen C.
Posted On Google
Super nice staff! Thank you ESS for a great experience.
Response from Extra Space Storage (5/26/2020)
Hi Stephen, thank you for your kind words! We're glad Grant was able to help! Don't hesitate to reach out if you need anything!
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
S Ben Burr Rd and E 57th Ave
Directions from the North
Drive south on S Freya St. Turn left onto S Palouse Hwy. Turn left onto E 57th Ave. Turn right onto S Ben Burr Rd. Our facility will be on your right.
Directions from the South
Drive north on S Palouse Hwy. Turn right onto E 61st Ave. Turn left onto S Ben Burr Rd. Our facility will be on your left.
Directions from the East
Drive west on Glenrose Rd. Continue onto E 57th Ave. Turn left onto S Ben Burr Rd. Our facility will be on your right.
Directions from the West
Drive east on E 57th Ave. Pass S Palouse Hwy and continue east. Turn right onto S Ben Burr Rd. Our facility will be on your right.