Storage Express’ contact center in Bloomington, IN is now open around-the-clock. The Indiana-headquartered company that presently owns and operates 85 locations has extended contact center operations from 7am-10pm to 24 hours a day. The company continues to grow, working to serve Midwestern customers with the best service and convenience available by extending customer service hours to assist with everything from rentals, payments, inquiries, and more.
“We’ve always offered 24/7 access to our customers, but we’re really excited about offering 24/7 customer service as well. Our goal is to add a new level of support to all current and potential customers across the Midwest,” said John Barlow, Rental Operations Director. “Not only that, this gives us a leg up on our friendly competitors. We can also monitor overnight activity in real time at our properties, whereat we’re adding more and more camera feeds to our headquarters.”
With 24/7 rental centers, top-notch customer service, and quality self storage in a variety of sizes, Storage Express offers the space storage customers need. Rentals are centralized out of the company’s Bloomington, IN headquarters. Our local Field Service Representatives keep all 85 locations in top-notch shape. The company also has plans for new construction in several markets in 2014 and beyond.
Storage Express is part of the Extra Space Storage family, operating hundreds of self storage facilities across Illinois, Indiana, Kentucky, and Ohio. With 24/7 rental centers, top-notch customer service, and quality self storage in a variety of sizes, we have the space you need at Storage Express. Find a Storage Express location near you!