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Storage Express is now part of the Extra Space Storage Family

Storage Express is excited to work with Extra Space Storage to bring you the same great customer care! With this change, you may occasionally see Extra Space Storage in online communications. Storage Express will continue to offer quick and easy self storage at over 100 locations.

Existing customers will need to create a new account to take full advantage of all the benefits our system has to offer. Start now at My Account.

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Storage Express Facility Outside View

Features at Our Properties

Contact-Free Rentals

For your convenience and peace of mind.

Accessible 7 Days a Week

Access your space 365 days a year from 06:00am - 10:00pm daily.

Security Cameras

For your peace of mind, our facilities are equipped with security monitoring systems.

Climate-Controlled

Protect your belongings from the added wear and tear of changing temperatures.

Customer Service

Call or text us from 06:00am - 10:00pm daily. We're ready to help!

Variety of Sizes

Big or small, we’ve got options, so you can find a unit that suits your storage needs.

Individual Gate Codes

Get a personalized access code, and rest easy knowing that only those with a code can access the property.

Frequently Asked Questions

When did Storage Express merge with Extra Space Storage?

Extra Space Storage purchased Storage Express in September 2022.

Will anything change with my current Storage Express rental?

While you may start to see some communications from Extra Space Storage, rest assured your Storage Express rental will remain unchanged. You will continue to experience the same top-notch customer service and quality that you’ve come to expect from Storage Express.

Will I still access my unit the same as I do today?

Yes. Storage Express customers will continue to access their units the same as they do today.

Can I manage my account online?

Yes, however, Storage Express customers will now manage their account through the Extra Space Storage My Account portal. With My Account, you have 24/7 access to your account. This means you can find your gate access code, make payments online, enroll in easy pay, find your facility contact information, and update your personal contact information.

How do I pay my bill online?

Yes. You can make payments anytime through My Account or enroll in easy pay.

Who do I contact for customer service?

You can call or text us at 1-800-STORE-IT (1-800-786-7348) daily from 06:00am - 10:00pm.

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Learn More About Extra Space Storage

Extra Space Storage Inc., headquartered in Salt Lake City, Utah, owns and/or operates over 2,000 self-storage properties in 41 states, and Washington, D.C. The Company's stores comprise approximately 1.4 million units and approximately 152.6 million square feet of rentable space, offering customers a wide selection of affordable and conveniently located and secure storage solutions across the country, including personal storage, boat storage, RV storage and business storage. We are committed to being the most convenient, secure and professional storage solution in your neighborhood. And it is this commitment which has allowed Extra Space Storage to become the second largest storage units operator in the U.S. with over 2,000 properties across the country.

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