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2816 W Thomas Road
Phoenix, AZ 85017
Distance: 0.67 miles
2727 W Missouri Ave
Phoenix, AZ 85017
Distance: 1.8 miles
Phoenix self storage at 3615 N 27th Ave
Read 266 Reviews
HOURS OF OPERATION
Conveniently Located Near You
Affordable Storage Near Grand Canyon University
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Vehicle Storage & RV Parking in Phoenix
Other Amenities & Services
- Extended access hours are standard with 24/7 access available – ask site manager for details
- Cylinder locks required for units
- Sturdy moving carts for heavy, bulky items
- Convenient loading dock
- Covered loading bay
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
- Gate access on Sundays
Experience the Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7246
Recent Customer Reviews About This Facility
20 of 266 reviews
April 12, 2021
Ross Gunn
Posted On Google
It's hard to find RV storage in the Valley right now, but Extra Space had some available. I drove by a couple of places that would have had my trailer shoe horned into a tiny spot and visible from a major street, but the spot at Extra Space was lined asphalt in a well maintained, quiet, clean and well lit facility with lots of security cameras. Bonus: my spot is one of the ones that gets afternoon shade from a 3 story storage building, and it cost less that I had budgeted for.
April 10, 2021
Rainn Unquestioned
Posted On Google
Its clean and easy to use
Response from Extra Space Storage (4/10/2021)
Thank you for the review, Rainn. We want to make sure you have a better experience in the future. Call us at 888-stroage to let us know how!
April 9, 2021
Michael C.
Posted On Google
They're alright. Place is clean and secure. Hard to get a cart to use.
Response from Extra Space Storage (4/10/2021)
Thanks for the review, Michael! We work hard to keep our facilities safe and clean for our customers. We will take your feedback into consideration so we can better your experience! We're always here to help at 888-storage.
March 31, 2021
Raegan Waybright
Posted On Google
Great customer service - super helpful! Very knowledgeable and easy to set up. Thanks Emily!
Response from Extra Space Storage (4/7/2021)
Thank you for the kind words, Raegan! We're committed to providing excellent customer service and having a knowledgeable staff. We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions.
March 29, 2021
Tanya Hornbeak
Posted On Google
I was trying to do a rapid rental and was having problems with website. Was able to call 800 number then call 27th Ave location speak with the manager and had it completed within 5 minutes. Both employees were very helpful, extremely nice and great customer service. I feel like Extra Space Storage was a great choice for me.
Response from Extra Space Storage (3/29/2021)
Hi Tanya. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or give us a call if there is anything else we can do for you.
March 29, 2021
Dennis Brooner
Posted On Google
First time renting a storage unit, going well.
Response from Extra Space Storage (4/3/2021)
Thank you for the review, Dennis! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?
March 29, 2021
Shannon McCarty
Posted On Google
Very clean, and very secure. Had to go through 2 passcode checkpoints in order to get to my unit. Highly recommend and 12 min from GCU!
Response from Extra Space Storage (4/3/2021)
Thank you for your feedback, Shannon! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
March 25, 2021
Taryn rosare
Posted On Google
Great place to rent your space knowing that it is going to be easily accessed and secured I so appreciate two beautiful women an extra space down on Indian school hi I was moving out of my Home and really didn’t even know where to start their manager and assistant manager was of great customer service very pleasant and very helpful they totally understood that I had no idea on how to rent a storage space and they helped me every step of the way I thank You for the Helpfulness and generosity during this difficult time of my life I was super stressed out I don’t know how I was going to do this but anAngel by the name of Ann She helped me out a lot and Karissha she is always very helpful and on top of a lot of things To me it just makes me feel great that I have my personal belongings in a safe place thank you extra space
Response from Extra Space Storage (4/1/2021)
Thank you so much for taking the time to leave your positive feedback, Taryn! We are so happy to hear that your experience with Ann and Karissha has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We're committed to being your go-to stop for all your local storage needs! Thanks for your review and for allowing Extra Space to provide your storage solutions. We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions!
March 21, 2021
Tony Darling
Posted On Google
On line booking was a breeze! Unit is clean. Lots of elevators and carts to help with moving items. Staff was super friendly!
Response from Extra Space Storage (3/24/2021)
Hi Tony, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!
March 14, 2021
Lydia Young
Posted On Google
this is second time renting a space with Extra Space. we used it because it was close to my son's school to store his stuff. We previously had never used storage, so we didn't know a few things... like we could reserve a price online but that is not the same as reserving a space. They made some follow up calls to us after reserving online and I told them I would call back to pay, but when I called back the price had gone up. Also was told if I did not pay for a unit quickly and the units were all gone, my online reservation meant nothing. Also they just go ahead and charge you a monthly insurance payment even though I told them my homeowners insurance already covered it. They made me email them a statement from my insurance stating that. So now that I know how it works we are ok. The manager ended up giving me my original price that I reserved online and then credited the monthly insurance payment which I appreciated but ask questions and be informed so they don't take advantage
Response from Extra Space Storage (3/15/2021)
Thank you for choosing Extra Space Storage, Lydia! We want to thank you for taking the time to provide your feedback. Your suggestions will be reviewed internally so we can work on improving your experience! If there is anything else we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you!
March 13, 2021
Chris Mechling
Posted On Google
Very friendly staff and my check-in was made very easy. I’m a new renter but things are great so far.
Response from Extra Space Storage (3/19/2021)
Hi Chris, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that your check-in was made very easy. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
March 13, 2021
Aimee Milota
Posted On Google
great experience! definitely recommend. very personable and helpful!
Response from Extra Space Storage (3/19/2021)
Thank you so much for your kind words, Aimee. We really appreciate you taking the time to share your experience with us. We're glad our team was very personable and helpful! Thanks for recommending Extra Space Storage! Stop by the office if you need anything.
March 13, 2021
Alfredo Castillo
Posted On Google
Easy to get a storage unit online and they called me right away to see if I had any other questions.
Response from Extra Space Storage (3/20/2021)
Thank you for the excellent rating, Alfredo! We're happy we were able to provide a smooth rental experience. We're glad our team called you right away to see if you had any other questions. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
February 26, 2021
J G
Posted On Google
Modern
Response from Extra Space Storage (2/27/2021)
We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, J! Stop by the office if you need anything.
February 26, 2021
Isabella Peoples
Posted On Google
Great communication and very kind.
Response from Extra Space Storage (3/5/2021)
Hi Isabella, thank you for your review. We're glad our team provided great communication and were very kind. Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 24, 2021
Martin Sullivan
Posted On Google
Yes Miss Sonia Rojas was so pleasant and professional! She even made me laugh and put a smile on my face what a beautiful experience I recommend Extra Space Storage for all your needs.
Response from Extra Space Storage (2/24/2021)
Hi Martin, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional staff, so we are thrilled to hear that Sonia made you laugh and put a smile on your face. Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 16, 2021
enjoyables enjoy
Posted On Google
Easy set up. Availability nice thus far. Clean location and great staff
Response from Extra Space Storage (2/17/2021)
Hi Enjoyables, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
February 15, 2021
Rebecca Wilcox
Posted On Google
Nice place
Response from Extra Space Storage (2/20/2021)
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Rebecca! Stop by the office if you need anything.
February 10, 2021
Penelope Kinsey
Posted On Google
The agent that checked us into our rental unit was friendly and very communicative on the rental details and policy/rules. She was excellent in explaining where our unit was located and exactly where to go. Unlike some places where they give you the unit number, rental agreement and vaguely tell you it's located in 2nd building towards the back, she told us, showed us and even met us at the unit and had it opened so we'd spot it. I definitely recommend Extra Storage Space plus the rental rates are the best and their property at this location we are at is exceptionally clean..
Response from Extra Space Storage (2/12/2021)
Hello, Penelope. Thank you for the recommendation. We're so glad we could meet your storage needs. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
February 6, 2021
Raymond
Posted On Google
Ms. Sonia Rojas was most Personable, Pleasant & knowledgeable in helping me find the right unit to suit my needs. She took the time to walk me around to find just the right space I was seeking. your pricing was most reasonable as well.
Response from Extra Space Storage (2/8/2021)
Raymond, we are so happy to hear that Sonia could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We are always available at 888-storage to help.
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
N 27th Ave and W Indian School Rd
Directions from the North
Drive south on N 27th Ave. Pass W Indian School Rd and continue south. Our facility will be on your left.
Directions from the South
Drive north on N 27th Ave. Pass W Osborn Rd and continue north. Our facility will be on your right.
Directions from the East
Drive west on W Indian School Rd. Turn left onto N 27th Ave. Our facility will be on your left.
Directions from the West
Drive east on W Indian School Rd. Turn right onto N 27th Ave. Our facility will be on your left.