Extra Space Storage facility on 1255 S Wabash Ave - Chicago, IL
Extra Space Storage
1255 S Wabash AveChicago, IL 60605

Read 252 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Right in the heart of the South Loop, Extra Space Storage is easily accessible to residents living in nearby apartments and condos, including Sky55 Apartments, Park Michigan - Downtown Chicago South Loop Apartments, The Grant Luxury Condos, Vision on State Condominium, and more. We're on the corner of S Wabash Ave and E 13th St and located directly across S Wabash Ave from Jewel-Osco. Nearby residents can easily walk to our facility, but we do have a parking lot that offers the ultimate convenience when picking up and dropping off belongings.

Amenities to Meet Your Storage Needs

Our S Wabash Ave location is suited to handle almost any storage need. This versatile storage facility offers convenient amenities such as:
  • Electronic gate access and video surveillance
  • Loading dock for convenient loading and unloading
  • Elevators for convenient upper-level access
  • Sturdy moving carts to move heavy items

Wide Range of Storage Unit Sizes

Need as little as 12 square feet? Or need as much as 200 square feet? Either way, we've got you covered. Our storage facility in Downtown Chicago offers everything from small 3x4 storage lockers to large 74x74 storage units!

Climate-Controlled Storage Available in Chicago

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Experience Exceptional Customer Service

We take pride in the quality, cleanliness, and security offered at Extra Space Storage. But it's just as important to us to provide our customers with top-notch customer service. Just take a look through our reviews and you'll see that the staff at our S Wabash Ave location regularly goes above and beyond to make sure you have a great experience with us. We genuinely care about you and are here to provide the best experience possible.

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0731

Recent Customer Reviews About This Facility

June 6, 2021

Raj G.

Posted On Google

OVERALL RATING

Great customer service! I chatted with Chiquita. She was very helpful and answered all my questions concerning my storage rental. I believe she had my interest at heart and found the best solution for me at a good price.

June 5, 2021

Danisha C.

Posted On Google

OVERALL RATING

Chiquita !

June 3, 2021

Justin H.

Posted On Google

OVERALL RATING

The manager at 1255 South Wabash Avenue site is the greatest. She was extremely helpful and knowledgeable. Thank you for your assistance and keep up the good. The manager is an asset to the Xtra Storage.

June 2, 2021

Jackie K.

Posted On Google

OVERALL RATING

I was a customer and the young lady Ms. Chiquita James was very helping very friendly she answered all my questions very correctly took her time and made sure I understood everything I loved her energy and Enthusiasm very good employee we need more like her Thank you so much Ms.Chiquita James

June 2, 2021

tyron h.

Posted On Google

OVERALL RATING

Excellent facility, great staff, friendly demeanor...great prices

May 24, 2021

Clare M.

Posted On Google

OVERALL RATING

My significant other and I were so happy with our experience here with Marie Farrior. She was a delight, and she really was so helpful with everything. Thank you.

Response from Extra Space Storage (5/30/2021)

Thank you for the wonderful review, Clare. We're thrilled you had a positive experience renting with Marie! Feel free to reach out at any time at 888-storage.

May 24, 2021

Kristen M.

Posted On Google

OVERALL RATING

I just wanted to take a moment to commend the patience and professionalism of Marie. She was extremely knowledgeable in helping me get all the info I needed for my storage needs. If you have storage questions/needs, Marie has got your back!

May 21, 2021

artrenia b.

Posted On Google

OVERALL RATING

I want to thank the young lady i believe her name was Chiquita if im mot mistaken she was very helpful and very patients with me and i want to say thank you very much young lady and may god bless you

Response from Extra Space Storage (5/22/2021)

Hi Artrenia, thank you for your review. We're glad Chiquita was very helpful and very patient with you. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

May 14, 2021

kimani a.

Posted On Google

OVERALL RATING

Chiquita was very help & knowledgeable.

Response from Extra Space Storage (5/17/2021)

We appreciate the review, Kimani! We're so thrilled you have had a positive experience with Chiquita! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

May 12, 2021

Kimberly P.

Posted On Google

OVERALL RATING

My experience was seamless! Marie was very helpful and personable.

Response from Extra Space Storage (5/13/2021)

Thank you for the kind words, Kimberly. We're glad Marie was able to help! Our team is here to serve you, so give us a call at (312) 986-8400 if you need any future assistance.

May 7, 2021

Bukky B.

Posted On Google

OVERALL RATING

Nice and friendly service. Quick and efficient. Very safe. I stored for 4 months and nothing was missing

Response from Extra Space Storage (5/8/2021)

Thank you for your kind words, Bukky. Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office or reach out to us at 888-storage if you have any questions!

April 29, 2021

Cindy C.

Posted On Google

OVERALL RATING

Chiquita was super professional and kind. The price is also reasonable.

Response from Extra Space Storage (4/30/2021)

Hi Cindy, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Chiquita! Don't hesitate to reach out to us at 888-storage if you need anything!?

April 27, 2021

Samantha C.

Posted On Google

OVERALL RATING

Friendly staff and the whole rental and move in process is very easy!

Response from Extra Space Storage (4/27/2021)

Thank you for the excellent rating, Samantha! We're happy we were able to provide a smooth rental experience. Call us at 888-storage if you have any questions or need assistance with your rental!

April 17, 2021

Kiersten R.

Posted On Google

OVERALL RATING

I've used this storage site a couple times over the years, because it's a great location and I've always had good customer service experiences. This time, Chiquita went above and beyond. She had everything ready for an easy registration process, even though I arrived with just 15 minutes notice. She walked me down to the unit to make sure I was happy with the size and location. I returned around closing time to unload my car and noticed she was hanging out in the next car over. She was done for the day, but was waiting to see if I needed any help getting my trolley up the ramp. This was after I overheard her tell another manager it was such a busy day, she had skipped lunch. ExtraSpace is lucky to have Chiquita. With all these good reviews, she probably deserves a raise, a promotion, and maybe her own franchise!

April 16, 2021

Keevin W.

Posted On Google

OVERALL RATING

Giving the business climate today, stellar customer service is not the norm I have experienced. That all changed, when I met Chiquita at your facility at 12th and Wabash. She listened to my needs, additionally my card was overcharged, not by her fault, but a system glitch. Chiquita was very apologetic and assured me those charges would be returned before the end of the day, they were. Her accommodating, attention to customer needs makes her an asset to your organization. It's my esteemed pleasure to write about my superior customer experience with her. Keevin

Response from Extra Space Storage (4/16/2021)

Hi Keevin. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Chiquita! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

April 14, 2021

Dj L.

Posted On Google

OVERALL RATING

Customer service reps were great! Professional and answered all my questions. Most helpful and friendly. !!! 12th and Wabash was great.

Response from Extra Space Storage (4/17/2021)

Hi, Dj! Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (312) 986-8400 or stop by the facility!

April 14, 2021

Breshai D.

Posted On Google

OVERALL RATING

My Service was exceptional today. The store clerk provided me a very professional and quick experience. I was in and out in less than 20 minutes and the guidelines of COVID were followed. I am very pleased

Response from Extra Space Storage (4/17/2021)

Hi Breshai, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or reach out to us at 888-storage if you have any questions!

April 10, 2021

Ravena M.

Posted On Google

OVERALL RATING

Marie was VERY PLEASANT & HELPFUL! WILL DEFINITELY REFER to FRIENDS & FAMILY. Thank You!

Response from Extra Space Storage (4/15/2021)

Thank you for the kind words, Ravena. We're glad Marie was able to help! Our team is here to serve you, so give us a call at (312) 986-8400 if you need any future assistance.

April 7, 2021

Kaneshia A.

Posted On Google

OVERALL RATING

Needless to say this facility rocks! Chiquita was so awesome from start to finish. The cleanliness of the facility was amazing compared to my last storage place. I received a warm friendly welcome from the staff the moment I walked through the doors and I left the facility knowing that my items are in good hands.

Response from Extra Space Storage (4/14/2021)

Thanks for the great review, Kaneshia! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Chiquita reflects that! Please call us at (312) 986-8400 if you have any questions!

April 5, 2021

Jatina N.

Posted On Google

OVERALL RATING

I'm glad we chose Extra Space Storage for our items. Chiquita was extremely helpful and polite. She allowed us to see the available units so we could chose which would best suit our needs. I appreciate her going the extra mile, walking us through the facility to make sure our entry code worked as well as showing us how to operate the door. She was amazing. Thanks again!

Response from Extra Space Storage (4/12/2021)

Thank you for the kind words, Jatina. We're glad Chiquita was able to help! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team is here to serve you, so give us a call at (312) 986-8400 if you need any future assistance.

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Jewel-Osco /Roosevelt & Wabash/ Grant park/ CTA stop Roosevelt

Directions from the North

Drive southeast on I-90. Take exit 52A and continue onto S Union Ave. Turn left onto W Roosevelt Rd. Pass Target and continue straight. Turn right onto S Wabash Ave. Our facility will be on the left before E 13th St.

Directions from the South

Drive north on I-94. Take exit 53C and follow signs for 22nd St. Turn right onto W Cermak Rd. Turn left onto S Wabash Ave. Our facility will be on the right after E 13th St.

Directions from the East

Not Applicable.

Directions from the West

Drive east on W Roosevelt Rd. Cross I-90 and continue straight. Turn right onto S Wabash Ave. Our facility will be on the left before E 13th St.