Extra Space Storage facility on 9215 S 1st St - Austin, TX
(121 REVIEWS)

Austin self storage at 9215 S 1st St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1641

Directions

Intersections/Landmarks

S 1st St and W Slaughter Ln

Directions from the North

Drive south on I-35 S. Take the exit for S IH 35 Frontage Rd. Turn right onto W Slaughter Ln. Turn left onto S 1st St. Turn left after Goodwill. Our facility will be on your right.

Directions from the South

Drive north on I-35 N. Take Exit 227. Turn left onto E Slaughter Ln. Turn left onto S 1st St. Turn left after Goodwill. Our facility will be on your right.

Directions from the East

Drive west on E Slaughter Ln. Turn left onto S 1st St. Turn left after Goodwill. Our facility will be on your right.

Directions from the West

Drive east on W Slaughter Ln. Turn right onto S 1st St. Turn left after Goodwill. Our facility will be on your right.

Frequently Asked Questions at 9215 S 1st St

Are storage units climate controlled at 9215 S 1st St?

What is the largest storage unit I can rent at 9215 S 1st St?

What size storage unit do I need for my car at 9215 S 1st St?

Can I rent a storage unit for 1 month at 9215 S 1st St?

How far in advance do I need to reserve a storage unit at 9215 S 1st St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 30, 2022

Wesley P.

Posted On Google

OVERALL RATING

This place has great customer service but the price is way too expensive I got my storage when it was $80 dollars a month and my bill in the last 2 or 3 yrs went up to 278 dollars that's a very big increase its like they want to make more money than you can pay at the end but I had wish they would have told me that from the beginning or worried me about the increase I would have gotten both my bikes out and I'm looking to sale some or my things good stereo equipment and sub boxes and other items just stop by anytime you see a Charcoal color Chevy Malibu thank you

Response from Extra Space Storage (6/30/2022)

Hi Wesley, Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Will you please give us a call at 888-storage to discuss what other options we may have for you?

June 17, 2022

Maura G.

Posted On Google

OVERALL RATING

Kendra is amazing and too shelf customer service!!! I’d recommend this storage company to everyone!

Response from Extra Space Storage (6/17/2022)

Thanks for the kind words, Maura! We're glad Kendra was amazing. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (512) 872-2278 if you need anything.

February 14, 2022

Goldentzilla !.

Posted On Google

OVERALL RATING

Kendra has been very helpful and made our experience as enjoyable as possible. The facility is nice and clean, carts have been readily available when we have needed them.

Response from Extra Space Storage (2/14/2022)

Thank you, Goldentzilla. We're thrilled you had a positive experience with Kendra at Extra Space Storage. Please stop by the office if you have any questions.

December 22, 2021

Kelsey F.

Posted On Google

OVERALL RATING

I just got a new computer and the first thing I'm doing is to write a review to rave about the amazing customer service I received with the Extra Space Storage phone representative and their store manager (Kendra Wangler) at the 9215 South 1st St location. They were responsive, informative, polite, enthusiastic, and so very helpful. Moving is stressful and they made the experience seamless and painless. They are easy to get in touch with and gave detailed instructions. Their rates are competitive, their facilities are pristine with easy to read signs, and "green friendly". Even their prices for boxing materials are the cheapest I've ever seen. Kendra was transparent, calming, and made the process go smoothly and efficiently. THANK YOU TO KENDRA WANGLER AND EXTR A SPACE STORAGE. You should be proud of your services and deserve recognition.

Response from Extra Space Storage (12/22/2021)

Thank you for the kind words, Kelsey! We're committed to providing excellent customer service. We're glad Kendra was responsive, informative, and polite. We are so glad you are satisfied with your rental rate! We're happy we were able to provide a smooth rental experience. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

December 20, 2021

Leslie C.

Posted On Google

OVERALL RATING

I had a ground floor 10x10 storage unit for the past year. The office manager, Kendra, was extremely professional and helpful. The facility is clean and well run. Highly recommend it.

Response from Extra Space Storage (12/20/2021)

Thanks for the kind words, Leslie! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Kendra reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (512) 872-2278 if you need anything.

December 3, 2021

Betsy B.

Posted On Google

OVERALL RATING

I arrived at my Extra Space Storage location about 4 minutes before closing and I was welcomed as if I was the first customer of the day. The associate took her time and explained everything fully and completely showed me to space and answered any questions that I had. She did all of this very eagerly and with a smile and a positive attitude I am forever grateful!

Response from Extra Space Storage (12/3/2021)

Hi Betsy, thank you for your review. We're glad our associate took her time, explained everything fully, and completely showed you to space. Stop by our office if you need assistance or have any questions.

November 20, 2021

Kim L.

Posted On Google

OVERALL RATING

I had to find a place to store my household goods due to COVID and medical problems last May 2020. What a wonderful surprise in meeting the manager, Kendra. In a stressful situation she made the process go easy for me. I am a senior and she was an Angel. Not only does she have wonderful customer service, but she was very professional in any and all questions I have had since renting from Extra Space Storage. She welcomes you in such a way that it is like speaking to a friend or family member. Thank you for the opportunity for meeting, knowing, and working with Kendra and Extra Space Storage. Kim

Response from Extra Space Storage (11/21/2021)

Hi Kim, thank you for yoru review. We're glad Kendra made the process go easy for you, have wonderful customer service, and was very professional in any and all questions you have had. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

November 17, 2021

bb

Posted On Google

OVERALL RATING

Everything was done online. The service was efficient. The access to the unit was easy. The place was very clean and nice. Very nice experience.

Response from Extra Space Storage (11/17/2021)

Our team is so happy you had a great experience, Bb! If you need any assistance the future feel free to stop by or call us at (512) 872-2278.

November 12, 2021

Ram R.

Posted On Google

OVERALL RATING

Indoors storage space. They have a clean environment which is protected by cameras in hallways which makes us feel that our property is protected. Convenient hours makes for a comfortable experience to sort through our storage unit. Manager, Kendra, professionally presents herself and always available to answer questions or concerns. She has always been extremely helpful.

Response from Extra Space Storage (10/19/2020)

Thank you for your 5-star review, Ram. We are happy you had a great experience. Please let us know if you need any assistance or have any questions.

October 20, 2021

Patty F.

Posted On Google

OVERALL RATING

I have rented a climate-controlled storage unit from this location for over 4 years now. Today, I moved out and it couldn't have been easier! I live outside of Texas, and so my cousin said that he would go and load up my stuff so he could bring it when he visits. I called Kendra, explained the situation, and she made it so easy. They were able to go and empty the unit with no hassles. Everytime I have ever called, there was ALWAYS someone not only to take my call, but make me feel appreciated. I would definitely, without a second thought, HIGHLY recommend this location! And the best part of it? All of my things were exactly as they were when I put them there four years ago! Overall, it was a great experience! Thanks, Kendra!!

Response from Extra Space Storage (10/21/2021)

Thank you, Patty, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure, and professional storage solution in your neighborhood. It's great to hear that Kendra could help! Our team is dedicated to making sure your experience is great. Send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

September 18, 2021

James B.

Posted On Google

OVERALL RATING

Extra Space Storage was absolutely perfect for me and my roommates needs??. We had to find a place to store our stuff the same way and we saw a deal at Extra Space Storage. It was so easy to set everything up and get the place. It took about 10 minutes haha. I couldnt believe it. The manager called me as soon as we obtained the storage unit and explained everything in detail and helped us with any needs we has. It was climate controlled so all of our electronics were okay, clean so nothing of ours was damaged when we moved out, and secure so we had no worries about anything that we owned getting stolen or whatever. They were so nice and accomidating when we moved out. The manager was so nice and warm while she made the moveout process quick and painless. The kicker about choosing this specific Extra Space Storage is that it has a goodwill literally a 2 min walk away. RIGHT NEXT DOOR!!! Any time that I was at the storage unit, in was able to just pop in and browse for anything I needed. Even after we moved out, we were able to donate extra things we didn't need right at the goodwill next door as well as get a new recliner for out new place. Extra Space Storage was perfect for us and our needs. It turned out to be the perfect place for us and i know it will be the perfect place for whoever decides to store here. We are definitely going to be using Extra Space Storage for our storing needs in the future. Thank you fir everything! Yall are awesome!! Dont change a thing!!!

Response from Extra Space Storage (9/20/2021)

Thank you so much for your kind words, Kid. We really appreciate you taking the time to share your experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.

August 24, 2021

sophie r.

Posted On Google

OVERALL RATING

Telephone representative was quick and patient to find just the right storage unit that was best for our request for interim storage before and after our house was on the market. They even gave me a senior discount without my even asking once I had supplied my birthdate on the application online. The storage facility is modern, clean, air conditioned and easy to get into and out. Excellent!

June 13, 2021

J J.

Posted On Google

OVERALL RATING

Good looking out on letting me know my automatic payment was no longer working since I replaced my bank card and new number was no longer on File,,,Your so awesome Kendra. 5 stars !!! ?????

Response from Extra Space Storage (5/29/2021)

Thank you for the kind words, J. We're glad Kendra let you know your automatic payment was no longer working. Our team is here to serve you, so give us a call at (512) 872-2278 if you need any future assistance.

May 29, 2021

Aja B.

Posted On Google

OVERALL RATING

The Store Manager gave upfront and honest information about the storge unit, they also keep the place nice and clean.

May 14, 2021

Jessica P.

Posted On Google

OVERALL RATING

The overall experience was efficient, professional and the units are kept clean. The only reason for not giving 5 stars is because we got a corner unit which more of a triangle shape making it challenging to fit boxes and items in the nooks and felt like we lost space because of it. But with that said, I will definitely use again in the future, just not a triangle corner unit!

Response from Extra Space Storage (5/17/2021)

Thank you for choosing Extra Space Storage, Jessica! We want to thank you for taking the time to provide your feedback. Your suggestions will be reviewed internally so we can work on improving your experience! Give us a call at 888-storage if you need anything in the meantime.

May 5, 2021

Shaun O.

Posted On Google

OVERALL RATING

5 stars for the exceptional customer service Especially Kendra - thank you for all your help Shaun Oliver

Response from Extra Space Storage (5/8/2021)

Thank you for the kind words, Shaun. We're glad Kendra was able to help! Our team is here to serve you, so give us a call at (512) 872-2278 if you need any future assistance.

April 28, 2021

Aaron J.

Posted On Google

OVERALL RATING

Process was super quick and easy, units are very clean and secure! Kendra was very helpful in answering any and all my questions as this was my first time renting a storage unit.

Response from Extra Space Storage (4/29/2021)

Hi Aaron, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Kendra reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 27, 2021

David L.

Posted On Google

OVERALL RATING

Great customet service, kendra did everything we asked in a very short time.

Response from Extra Space Storage (4/29/2021)

Thanks for the positive review, David! We are glad you had a great experience with Kendra. Please stop by the office or reach out to us at 888-storage if you have any questions!

April 16, 2021

RiVER B.

Posted On Google

OVERALL RATING

I love renting with extra space storage!! Always clean,friendly,responsive, and compassionate!! Thanks Kendra!!

Response from Extra Space Storage (4/19/2021)

Hi River, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Kendra reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!

April 7, 2021

Lisa S.

Posted On Google

OVERALL RATING

PROS: Very clean and nice employees in a very good location! CON: Limited hours of access.

Response from Extra Space Storage (4/13/2021)

Hi Lisa, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive and our team was nice. We know it's important to be able to access your belongings. Please contact us at (512) 872-2278 to speak with a site manager about your unit's access hours.