Austin Self Storage at 9215 S 1st St

Everyone was very patient, professional, and concerned about giving me the best rates! They also followed up with email attachments containing all sorts of information that I would need to be able to get into my storage unit, etc. Great experience with Extra Space Storage so far!

Indoors storage space. They have a clean environment which is protected by cameras in hallways which makes us feel that our property is protected.

Amazingly simple. The folks at Extra Space have been my go-to team for all my storage needs these past few years. Being active duty military and moving around constantly, I need a clean, affordable alternative to the mom and pop storage facilities that somehow always end up costing me more in the long run. Kendra and her staff at the I-35 and 1st street location in Austin are consummate professionals and made my most recent move quick and easy. She saved me a boat load of money by helping me find a unit that fit my storage needs to a "T." Thanks Kendra and thank you Extra Space Storage!

Clean, climate controlled and secure - especially like the lock on the door of each unit. Feel my belongings are totally safe. Katrina was very helpful with the check in and graciously addressed all my concerns. Best storage experience I've ever had.

Amazing contactless rental experience! And also a great price! The staff were amazing and made our process so easy, even during these difficult times.

Getting started was super fast and easy. Kendra went above and beyond to ensure our experience went smoothly and that we were satisfied. Units were a consistently kept at a safe, slightly cool temperature and were extremely clean. Top notch facility - highly recommend - I’d give 6 stars if possible.

Can I just say that the Manager Kendra is AMAZING!? I have been in and out of this unit for over 7 years and she is the epitome of 'Customer Service'!!! She is always willing to help with her solutions oriented mindset. I've moved around in the unit from outdoor to indoor and larger to smaller spaces and she has always been so helpful, positive and able to get things done and concerns addressed. I've been here also when she wasn't the manager and it's just not the same. I tried the more common storage unit company with the bright orange buildings to try to save a few dollars and wow, it ended up being a waste of time and money in the end... Extra Space is SOOOOOO MUCH BETTER & Kendra definitely is a huge reason for that!

Amazing experience. Super simple and smooth. Kendra at the front desk was very helpful and extremely sweet!

I must say this location was awesome!!!!!!! Kendra, one of the associates at this place made the move extremely pleasant. She went out of her way to make sure the multiple units were as close as possible, and made me aware of any savings and deals that were present at the moment. I was a bit hesitant to rent a storage with the nightmare stories I have heard. But with ,Kendra, I was not disappointed at all. She was there to offer any assistance she could, and made sure that I had no worries while moving my items in at the site. She beat the competitors price and gave me exceptional quality and customer service. I will never use another storage as long as Kendra is around. Thank you for all your help, madam. Edit: 06-18-2020 Came to rent another unit, and effortlessly Kendra came through and helped me with everything. Took the time to find the closest storage next to my other units and made time for me to get to the unit as soon as possible. Five stars!!!!!

Clean and cool

Everyone here has been very helpful! Kendra is amazing!!! I will always use their services!!!

Brian and Jess at the South 1st location are assets to that store! Not only were they friendly but incredibly helpful to a few requests I had. Thank you for making the moving and storage rental process so easy!

Brian and Jess were fantastic! I needed a storage room last minute and they stayed late after work and still had a smile on their faces.

Jess and Brian were very helpful and friendly.

Brian was a highly motivated professional with outstanding customer service he did an excellent job answering all my questions and making sure my personal items will be safe. The facilities were very clean and glad I decided to keep my stuff here. Thank you!

safe, convenient, clean

Super friendly and accommodating! We were in and out lickity split with the access to the storage area and the key to our unit on our key chain! Highly recommend!

Extra Space storage is an amazing storage place. I honestly never thought I?d find myself posting a review of storage, but they just go above and beyond. Prices are fair. The unit is clean and climate controlled. And they worked with me when I first got my unit to find a location that was ideal for me. I recently had a billing issue, and Leslie was amazing in helping me sort it out and explain what I needed to do to get it sorted. Thank you so much Leslie and thank you Extra Space Storage!

Jaime was exceptional at meeting my needs. Easy no hassle experience.

I have had mixed experiences with this company and this location. I'm editing my review because there's a lot to post. But shout out to Micheal who seems to be the only person in this entire organization who knows how to get things done