Austin self storage at 9215 S 1st St

Extra Space Storage was absolutely perfect for me and my roommates needs??. We had to find a place to store our stuff the same way and we saw a deal at Extra Space Storage. It was so easy to set everything up and get the place. It took about 10 minutes haha. I couldnt believe it. The manager called me as soon as we obtained the storage unit and explained everything in detail and helped us with any needs we has. It was climate controlled so all of our electronics were okay, clean so nothing of ours was damaged when we moved out, and secure so we had no worries about anything that we owned getting stolen or whatever. They were so nice and accomidating when we moved out. The manager was so nice and warm while she made the moveout process quick and painless. The kicker about choosing this specific Extra Space Storage is that it has a goodwill literally a 2 min walk away. RIGHT NEXT DOOR!!! Any time that I was at the storage unit, in was able to just pop in and browse for anything I needed. Even after we moved out, we were able to donate extra things we didn't need right at the goodwill next door as well as get a new recliner for out new place. Extra Space Storage was perfect for us and our needs. It turned out to be the perfect place for us and i know it will be the perfect place for whoever decides to store here. We are definitely going to be using Extra Space Storage for our storing needs in the future. Thank you fir everything! Yall are awesome!! Dont change a thing!!!

Telephone representative was quick and patient to find just the right storage unit that was best for our request for interim storage before and after our house was on the market. They even gave me a senior discount without my even asking once I had supplied my birthdate on the application online. The storage facility is modern, clean, air conditioned and easy to get into and out. Excellent!

Good looking out on letting me know my automatic payment was no longer working since I replaced my bank card and new number was no longer on File,,,Your so awesome Kendra. 5 stars !!! ?????

The Store Manager gave upfront and honest information about the storge unit, they also keep the place nice and clean.

The overall experience was efficient, professional and the units are kept clean. The only reason for not giving 5 stars is because we got a corner unit which more of a triangle shape making it challenging to fit boxes and items in the nooks and felt like we lost space because of it. But with that said, I will definitely use again in the future, just not a triangle corner unit!

5 stars for the exceptional customer service Especially Kendra - thank you for all your help Shaun Oliver

Process was super quick and easy, units are very clean and secure! Kendra was very helpful in answering any and all my questions as this was my first time renting a storage unit.

Great customet service, kendra did everything we asked in a very short time.

I love renting with extra space storage!! Always clean,friendly,responsive, and compassionate!! Thanks Kendra!!

PROS: Very clean and nice employees in a very good location! CON: Limited hours of access.

Very professional and helpful. They obviously enjoy treating the customers with an interest in their situation.

Pretty good service. Nice staff and not expensive.

Extra Space catered to all my needs. Property MGR Sylvia, made the whole process smooth.. I will refer my friends to Extra Space.. The new property MGR Kendra, takes pride in her work and never without a smile on her face. Keep up the good work Kendra...

Great assistance throughout my visit to this storage facility. This place and customer service exceeded my expectations. If you want to keep storage here long term, be careful. The prices will change month to month. Make sure you are aware of this before committing long term.

Good area, high prices and they push them up regularly.

Used in 2018-2019. Phenomenal staff, clean property, secure storage, and fair prices. Mild downside is that you have to buy a specific type of lock for the units and sometimes the flatbed carts are all in use, but everything else is fantastic.

Everyone was very patient, professional, and concerned about giving me the best rates! They also followed up with email attachments containing all sorts of information that I would need to be able to get into my storage unit, etc. Great experience with Extra Space Storage so far!

Indoors storage space. They have a clean environment which is protected by cameras in hallways which makes us feel that our property is protected.

Amazingly simple. The folks at Extra Space have been my go-to team for all my storage needs these past few years. Being active duty military and moving around constantly, I need a clean, affordable alternative to the mom and pop storage facilities that somehow always end up costing me more in the long run. Kendra and her staff at the I-35 and 1st street location in Austin are consummate professionals and made my most recent move quick and easy. She saved me a boat load of money by helping me find a unit that fit my storage needs to a "T." Thanks Kendra and thank you Extra Space Storage!

Clean, climate controlled and secure - especially like the lock on the door of each unit. Feel my belongings are totally safe. Katrina was very helpful with the check in and graciously addressed all my concerns. Best storage experience I've ever had.