Carrollton self storage at 3308 Waypoint Dr

Desiree was of great help.

Perfect experience!! Customer service is great!! The staff was very helpful and very knowledgeable!

Very good service, great prices and really helpful Definitely recommend ??

Spoke with Desiree today she was very upbeat and bubbly loved speaking with her….

I love the customer service, Desiree is the absolute best. She’s very knowledgeable, and is able to help in in way that’s needed. She made the transition a lot easier than other places that I’ve tried. Thanks a a lot guys.

Very Nice always clean. The Manager is always helpful and smiling.. Thanks so much makes me feel at home..??????

We are here with Desiree and she is just the most amazing person ever. Patient, knowledgeable, friendly and helpful. Gave full disclosure of pricing and insurance. I would promote her to manager and allow her to train others. She certainly knows how to speak with customers. The only reason we didn't rent is because of pricing. Thanks Darryl

I walked in to rent the same day. Desiree took her time to give me the details and price. Her customer service was amazing. If I could afford it I would have rented just because of her friendly attitude and professionalism. Thanks, Tracie

Desiree was very personable and helpful when I called regarding an issue I had with my account with Extra Storage! I highly recommend!

Desiree Is so kind and helpful. Good Energy.

My experience with Extra Space Storage has been wonderful! I just had to do a review to share how pleased and impressed I’ve been with the consistent care and concern they’ve shown me as a customer. Just today, Desiree’ went over and beyond to assist me with locating a much needed additional unit. She went out of her way to help and I’m truly grateful. Customer service like this should be today’s standard, but unfortunately at too many places it’s not. I choose to do business with Extra Space Storage because they make me feel valued as a customer. Thank you again, Desiree’ and your entire team for choosing to be top notch! Much success to you all. ~Tonja M.

It was wonderful as always. Everyone is always kind and helpful. Desiree’ was especially great in helping me get my storage needs in order. I recommend your facilities to all.

Truly excellent customer service at this location! Thank you, Desiree’ for making our storage seeking experience great! You are awesome! We’ll definitely recommend this Extra Space Storage to anyone who has storage needs. -A Happy Customer

When my storage cost became to expensive due to pandemic unemployment Assistant Manager DESIREE on her own initiative, located a similar storage unit at a nearby extra space storage location, at an online price of about a 1/3rd of the old cost. She saved me over $150.00 a month. I didn’t ask her to do this. She just did it. I’m now an extra space storage customer and fan. Wow !! That’s EXCEPTIONAL customer service. Please give her a raise and promote ahead of peers.

Great location, awesome people!

Great customer service, smooth and simple rental process & easy access.!

Nice, clean storage space. Everyone in office has always been helpful and courteous.

Today I stopped into your location looking for pricing for parking spots. But there weren't any big enough for my RV. The lady Christie I spoke to was nice and very helpful. Even though she didn't have the space that I needed she tried to look for other locations that could accommodate me. It was good to have someone that was interested in making sure I was taken care of even if your location didn't have anything available at the time. Great customer service is hard to find. You definitely have that in Christie. L. Pearson

Love the management of this place. Very responsive and very professional. Thank you!

Quick and easy online rental process, great value savings. Convenient locations, reasonable pricing. Quick follow-up by site management to confirm leasing arrangements. Good security, storage space in excellent condition. Online account management options work seamlessly. Overall great value and experience!