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Extra Space Storage facility on 3308 Waypoint Dr - Carrollton, TX
(502 REVIEWS)

Carrollton self storage at 3308 Waypoint Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0158

Directions

Intersections/Landmarks

Behind KFC and Long John Silver's about 1/2 mile south of Trinity Mills on the east side of the street.

Directions from the North

Drive south on Dallas North Tollway. Take the Frankford Rd exit and merge onto Dallas Pkwy. Turn right onto Trinity Mills Rd. Turn left onto Waypoint Dr. Follow the curve and our facility will be on the left.

Directions from the South

Drive north on Dallas North Tollway. Take the Trinity Mills Rd exit and merge onto Dallas Pkwy. Turn left onto Trinity Mills Rd. Turn left onto Waypoint Dr. Follow the curve and our facility will be on the left.

Directions from the East

Drive west on Frankford Rd. Turn left after CVS onto Dallas Pkwy. Turn right onto Trinity Mills Rd. Turn left onto Waypoint Dr. Follow the curve and our facility will be on the left.

Directions from the West

Drive east on President George Bush Turnpike. Take the E Trinity Mills Rd exit and turn right onto Midway Rd. Turn left after Wendy’s onto Waypoint Dr. Our facility will be immediately on the right.

Frequently Asked Questions at 3308 WAYPOINT DR

Are storage units climate controlled at 3308 Waypoint Dr?

Are there restrictions on what I can put in a storage unit at 3308 Waypoint Dr?

Can you store a car in self storage at 3308 Waypoint Dr?

How much space do I need for RV storage?

Where can I park my RV long term?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Robin G.

Posted On Google

OVERALL RATING

We are so glad we found Extra Space storage for our camper! It is right around the corner from our house and is safe! Working with Desiree has been a pleasure - we feel very taken care by her heart of service and her love of her job!!!

Response from Extra Space Storage (6/28/2022)

Thank you for your kind words, Robin. We're glad Desiree was a pleasure to work with. Security is our top priority and we appreciate that you have trusted us with your belongings! Please stop by the office or reach out to us at 888-storage if you have any questions!

June 26, 2022

bjsmooth83

Posted On Google

OVERALL RATING

The place was clean, workers were nice, it was an overall great experience. The new management team is awesome! Thank you!

Response from Extra Space Storage (6/26/2022)

Hi Bjsmooth83, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We are happy to help with any storage needs at 888-storage.

June 25, 2022

Juan L.

Posted On Google

OVERALL RATING

This guy the assistant manager Cody Benton is very profesional is a cool guy very helpful ??????

Response from Extra Space Storage (6/25/2022)

Thanks for taking the time to leave us a review, Juan! We are so glad Cody could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 20, 2022

Alex C.

Posted On Google

OVERALL RATING

Desiree and Cody were fantastic! Helped make the process of getting my storage unit be worry and hassle free! Highly recommend

Response from Extra Space Storage (6/20/2022)

We agree that Desiree and Cody are fantastic! Thanks for recommending us, Alex! Please stop by the office or give us a call at 888-STORAGE.

June 20, 2022

Rodolfo I.

Posted On Google

OVERALL RATING

Super friendly stall Desiree and Cody are great people to work with. Answered all my questions and were very patient with me. Highly recommend!

Response from Extra Space Storage (6/21/2022)

Thank you for the review, Rodolfo! We pride ourselves on having a friendly, accommodating staff and are so happy Desiree and Cody were able to assist you! Feel free to reach out at any time at 888-storage.

June 18, 2022

Valerie S.

Posted On Google

OVERALL RATING

The staff is very helpful and the facility is clean.

Response from Extra Space Storage (6/19/2022)

Hi Valerie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.

June 18, 2022

Heather P.

Posted On Google

OVERALL RATING

They never cease to amaze me. They go above and beyond to help their customers!!! Always smiling always friendly they make me feel like family for sure ???????? use them for your storage needs!!!!!

Response from Extra Space Storage (1/13/2020)

We're proud to serve customers like you, Heather! Thanks for leaving us a rating. We're glad our team goes above and beyond to help their customers, always smiling, and always friendly. Please stop by the office or give us a call at 888-STORAGE.

June 18, 2022

Butta L.

Posted On Google

OVERALL RATING

Desiree Is the only reason I rented here. She is friendly, and knowledgeable. I feel like family when I come in. Desiree you are the best. Please don’t change how you treat people, that will take you far. Take care !

Response from Extra Space Storage (6/19/2022)

Thanks for the positive review. It means a lot to our team, Butta. We're thrilled you had a positive experience with Desiree at Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental.

June 18, 2022

Charonda M.

Posted On Google

OVERALL RATING

Love the service. I would recommend them to everyone!

Response from Extra Space Storage (6/19/2022)

Thank you for the kind remarks, Charonda! We're so happy to hear we have your recommendation! Feel free to reach out at any time at 888-storage.

June 18, 2022

Cynt M.

Posted On Google

OVERALL RATING

Great customer service

Response from Extra Space Storage (6/19/2022)

Thank you for the kind words, Cynt! We're committed to providing excellent customer service. Don't hesitate to reach out to us at 888-storage if you need anything!

June 16, 2022

Marco S.

Posted On Google

OVERALL RATING

Extra Space Staff was very helpful, professional, and kind. They keep the facility clean and secure, this makes me feel very comfortable storing my personal belongings at this location. I highly recommend this Extra Space location!!!

Response from Extra Space Storage (6/16/2022)

Hi Marco, thank you for recommending us. We're glad our team was very helpful, professional, and kind. Providing renters with clean and secure facilities is our top priority. Don’t hesitate to stop by the office if you need anything.

June 12, 2022

Vashti W.

Posted On Google

OVERALL RATING

Very easy the staff was knowledgeable and polite answer all questions and gave suggestions. Reasonable price.

Response from Extra Space Storage (6/13/2022)

Thank you for the excellent rating, Vashti! We're happy we were able to provide a smooth rental experience and affordable price! Stop by our office if you need anything in the future.

June 11, 2022

Mahan P.

Posted On Google

OVERALL RATING

Great welcoming by professional and nice lady. Thank You Desiree

Response from Extra Space Storage (6/11/2022)

Hi Mahan!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (972) 248-4426 or stop by the facility!

June 11, 2022

Amir P.

Posted On Google

OVERALL RATING

I would like to say thank you to Desiree. She is the manager of Extras Space Storage at 3308 waypoint Dr, Carrollton and making you feel welcome. She understands you and try helps as much as possible.

Response from Extra Space Storage (6/12/2022)

Thank you for the kind words, Amir. We're glad Desiree was able to help! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 10, 2022

tony m.

Posted On Google

OVERALL RATING

Desiree Trafton is the best! She is always kind and helpful.

Response from Extra Space Storage (6/10/2022)

We think Desiree Trafton is great too! Thanks for the positive review, Tony. We're glad she is always kind and helpful. Stop by our office if you need anything in the future!

June 10, 2022

Maria S.

Posted On Google

OVERALL RATING

The office lady was so nice and amazing service.

Response from Extra Space Storage (6/10/2022)

Hi Maria, thank you for your review. We're glad our manager was nice. We're committed to providing excellent customer service. Please stop by the office or give us a call at 888-STORAGE.

June 9, 2022

Cedric H.

Posted On Google

OVERALL RATING

I love this place I made the process fast and easy and even though she was busy somehow she still managed to work magic and make me feel like I was number one customer

Response from Extra Space Storage (6/9/2022)

Thank you for the excellent rating, Cedric! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!

June 8, 2022

Dante P.

Posted On Google

OVERALL RATING

Desiree got me set up quick and easy! Highly recommend! Beware she will make you smile!!

Response from Extra Space Storage (6/8/2022)

Hi Dante, thank you for recommending us. We're glad Desiree got you set up quick and easy! As always, give us a call at 888-storage if you need anything.

June 4, 2022

luis g.

Posted On Google

OVERALL RATING

Es un lugar muy limpio y la gente es muy atenta amigable

Response from Extra Space Storage (6/4/2022)

Gracias por elegir a Extra Space Storage, Luis. ¡Estamos aquí para ayudarle, si usted tiene alguna duda o si necesita ayuda con su arrendamiento! ¡Por favor llámenos al (972) 248-4426 , si tiene cualquier pregunta!

June 3, 2022

Nasim G.

Posted On Google

OVERALL RATING

Desiree helped me today with renting my unit over the phone. She’s awesome. I did not have to visit the facility to do the paperwork. Everything is online. I had a unit with Extra Space years ago and I was really happy with the service that’s why I’m coming back to them. I recommend this facility 100% to the customers and to the employers I should say when you find a Pearl in a pile of sand, you take it and keep it in a velvet box. Take a good care of your best employees. Sand comes and goes with the wind. It’s a unique Pearl like Desiree who always glows. Be blessed ??

Response from Extra Space Storage (6/3/2022)

Hi Nasim, thank you for your kind words. We're glad Desiree helped you today with renting your unit over the phone. We're committed to providing excellent customer service. Thanks for recommending Extra Space Storage! Stop by our office if you need assistance or have any questions.