Ashley
June 29, 2026
Tara from Extra Space Storage took excellent care of me today. Fun fact, :) Tara took care of me in Orlando, FL when I used to live there and rented a unit with ESS, and now that I’m in Nashville, she took care of me again today! Small World… I digress Tara offered excellent customer service from beginning to end of our call. She made sure that I had the proper storage unit for my needs after listening to me list off my items. She recommended a larger unit and I was able to make a reservation with her over the phone with ease if I hadn’t listened to her, I would’ve ordered the wrong sized unit and been up the creek without a paddle, however, due to her empathy, patient and kindness. She redirected me to the larger unit that I needed, and even made my life easier by transferring my reservation from her store to another location. Most centers would ask you to contact the other location directly, but she made sure that I was taken care of. Now I can go to sleep tonight with peace of mind, knowing that my items will have enough space to be taken care of thanks Tara. I will definitely send more people your way! Choose Extra Space Storage they are awesome!
Thank you so much for taking the time to share this wonderful experience, Ashley! We are truly touched by your kind words. Incredibly, Tara has had the pleasure of assisting you both in Orlando, FL, and now in Nashville—what a small world indeed! Tara's empathy, patience, and kindness truly reflect our commitment to excellent customer service, and we are so glad that she was able to make your experience such a positive one. It is great to hear that she took the time to carefully listen to your needs and recommend the right storage unit for you, ensuring that all of your items will have plenty of space. We are also happy to hear that she went above and beyond by transferring your reservation to another location, making the entire process as smooth and effortless as possible for you. We will absolutely make sure to pass along your kind words to Tara, as she truly deserves to be recognized for the outstanding service she provided. We are so glad that you can rest easy tonight knowing that your belongings will be well taken care of. Thank you for your recommendation, and we look forward to welcoming the people you send our way. We appreciate your continued trust in Extra Space Storage!
Extra Space Storage (6/29/2026)
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