Recognizing Jeff Norman's Leadership and CFO Promotion

We are excited to celebrate the promotion of Jeff Norman to Chief Financial Officer (CFO) and Executive Vice President. The Board of Directors of Extra Space Storage selected Jeff Norman to succeed former CFO, Scott Stubbs, and he assumed responsibilities as CFO on July 1, 2025.

Jeff Norman, Chief Financial Officer and Executive Vice President

Jeff Norman has been with Extra Space Storage since 2012, joining the company's finance team, before leading the company's Investor Relations efforts for several years. Jeff has also served on the Company's senior management team since 2014, operating in various roles including Director of Financing, Vice President of Investor Relations, and most recently as Senior Vice President of Capital Markets and Treasury. Jeff was instrumental in establishing the company's bridge loan program and sustainability program. He was also central in obtaining and maintaining the Company's public credit ratings and has managed the Company's risk management function since 2022.

Jeff holds a Master of Business Administration and a Bachelor of Arts in Finance from the University of Utah. Prior to Extra Space, he spent over eight years in commercial real estate lending at Zions Bank, serving in multiple roles on their National Real Estate Group, and concluding as a Vice President. Outside of work, Jeff enjoys spending time with his wife, Whitney, and their four children. They enjoy watersports and being outside in the beautiful Utah mountains.

We asked those who work closely with Jeff to share their thoughts on his leadership and impact. Here's what they had to say.

What makes Jeff a great leader?

"Jeff communicates in a way that connects with people. He can take complex ideas and explain them in a way that feels clear, grounded, and easy to relate to. He also has a natural ability to ask the kinds of questions that get to the core of an issue. He makes people feel seen, heard, and understood, and that builds real trust as a leader." -Kacey Kalian, VP, Risk Management

"Jeff is an empowering leader who sets his team up for success. He trusts people to bring their best to projects, while creating an environment that makes it possible. Jeff is the person you want during the brainstorming of an idea, he's the person who will connect you with the best collaborators, and he's the leader who will help you strategize when you hit hurdles in a project. At the end of the day, he's also the type of leader that will give you all the credit, even when he is the one who deserves the credit for a project's success." -McKall Morris, Director, Corporate Communications

"Jeff has a unique skill of bringing the essential elements of a problem to the surface and not allowing the noise to obscure the big picture. He is excellent at synthesizing complex concepts into digestible ideas for decision making. He asks insightful and probing questions that provide the team with an effective space and framework to work through challenges." -Corrie Sudbury, Sr. Director of Debt

How have you seen Jeff support your or your team member's career growth?

"Jeff is a huge advocate for the Extra Space team. He continues the company's philosophy of hiring high-potential people and allowing their roles to evolve with their abilities. The job I do now looks pretty different than the job Jeff hired me for six years ago. He's encouraged me and my team to take on new, meaningful projects that make sense for the company. He doesn't limit people to their job descriptions – he creates space for cross-functional collaboration, exploration, and new opportunities." -McKall Morris, Director, Corporate Communications

"Jeff believes in the power of collaboration and supports stronger outcomes through the sharing of ideas and skills across teams. He is generous with his network and never hesitates to make an important introduction. The informal and easygoing nature of these connections provides an organic ice breaker that cuts through red tape and expedites timelines for important initiatives." -Corrie Sudbury, Sr. Director of Debt

"Jeff has been a great advocate for me in my personal career growth. He regularly provides thoughtful feedback and challenges me with new opportunities. He shows that he cares through the amount of time and effort he spends talking with me about what both I need and what my team needs to be successful." -Kacey Kalian, VP, Risk Management

Tell us about a time when Jeff exemplified one of the Extra Space values—Teamwork, Passion, Excellence, Innovation, or Integrity.

"Passion is one of Jeff's strengths. He brings genuine care and curiosity to everything, whether it's a small project or the biggest deal in company history. His investment in a project or task is never surface level. He truly wants to understand and support the work happening across the organization. That passion makes him a thoughtful and fun collaborator, and a great leader to work with. For example, even on the ten-millionth time I've popped into his office unplanned to ask a random question that would help me with a project – he always makes time, genuinely cares, and is invested in what I'm asking about." -McKall Morris, Director, Corporate Communications

"Jeff consistently encourages his team to look at opportunities and challenges from new and innovative angles. Treasury requirements and the constant management of cash can make it easy to rely on the status quo, but Jeff stretches those boundaries. Innovation is a pillar in the culture Jeff has established for his teams, but he also manages to leverage his birds-eye viewpoint to ensure appropriate guardrails are in place." -Corrie Sudbury, Sr. Director of Debt

What is some advice or guidance Jeff has given to you?

"A valuable lesson that Jeff has taught me is that an idea or project doesn't have to be perfect before you take action. His approach helped me see that waiting too long and striving for flawless execution can actually hold you back. Sometimes, momentum and timing matter more than perfection." -Kacey Kalian, VP, Risk Management

"Jeff is constantly orienting me around investing in my team. He believes people achieve great things when standards are set high, and they have a supporting environment, resources, and guidance. He encourages me to find a wide variety of opportunities for the team to stretch into unfamiliar territory. He emphasizes the importance of celebrating successes and helping find solutions to problems. He has expanded my view of the potential depth of contributions from individuals at all levels and across all functions." -Corrie Sudbury, Sr. Director of Debt

"Jeff has been instrumental in helping me shape my career. I naturally want to say yes to every project, but he's helped me realize the importance of focus. He's encouraged me to evaluate opportunities not just by whether we have the capacity to take them on, but by whether we should. That shift in mindset—stepping back, seeing the bigger picture, and prioritizing the work that truly drives value—has helped me make more strategic choices for myself and my team." -McKall Morris, Director, Corporate Communications

Interested in a career with Extra Space Storage (NYSE: EXR)? Visit our careers page to learn more about our culture and job openings.