Frequently Asked Questions
What should I do if there's damage to the storage unit?
If there’s damage to your storage unit, let the facility manager at your Extra Space Storage location know. They will be able to discuss next steps with you.
Storage experts at your fingertips
Choose the option below that best works for you.
Speak with a storage expert for complex questions or same-day reservations.
Please try again M-W, 8am-9pmOur team is offline right now. Available M-W, 8am-9pm.
Chat with an expert
Get a real person on chat. Best for quick questions and unit comparisons.
Live chat is currently unavailableAsk our AI
Get instant answers on unit sizes, pricing and availability, any time day or night.
Available 24/7ASK BOXY
