Kyanna
Do NOT get storage here! It started good the people that work inside, the space, the times, the access, and of course the price but over a couple months passing till now, it’s been horrible. The people out front just stare at you like if what your asking is nonexistent, the times kept changing on when and how you could access the garage since it keeps braking down and the pin pad kept getting broken. Then oh the people constantly park directly in the middle of the garage as if they’re the only people who drop stuff off inside. We’re told in the beginning have some courtesy for other people but it happens every time we pull up to the garage. Then the price. It was good for the begging months but then every 3-4 months they hit you with more charges. We started out only paying $94 and now keep getting charged more to the point they’re trying to charge us more than $200 for a medium size which is INSANE.
We are very sorry to hear about your recent frustrations at Extra Space Storage, Kyanna. Providing reliable facility access, attentive customer service, and a clear rental experience are top priorities for us, and we regret that your experience has not met expectations. We would appreciate the opportunity to look into your account and discuss your concerns directly. Please contact us at 888-STORAGE so our team can assist you.
Extra Space Storage (10/6/2026)
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