Mesa self storage at 5510 E Southern Ave

I needed a 10x10 drive up storage unit in a hurry. I called several places and a couple different companies told me they had storage spaces available. The call centers I contacted told me that they had storage units available, but when I arrived at the facility it was a completely different story. The units I had reserved were not drive ups, were the wrong size, and even on the wrong floor. When I contacted Janet at Extra Space in Mesa, Az. she lived on site and knew exactly what they had in their inventory. She took the time to show me the unit to make sure it was what I needed. When all of the paperwork was done she took the time to ensure that my gate code worked. After the day I had running all over town trying to get a storage space I realized that I forgot my lock. Janet hooked me up. The customer service was incredible! I can’t say enough good about my experience with Extra Space and Janet was the absolute best.

The manager Janet was very very helpful

Answered all my questions and took their time and I just love the time that it has on it from 6 to 10 and I was impressed with the customer service and and she was very helpful.

This is the second time I have rented storage here and the reasons are: Great location! Janet is super helpful and friendly! Facilities are very clean. Well lit and the roll up doors work well. I would recommend this storage facility to anyone.

Janet is always friendly and ready to help.

Very professional experience

Customer Service was wonderful, very helpful. Made storing my belongings nice and easy.

I’ve rented storage units all over the country and this was by far the most professional experience I have ever had. Janet is up front and honest and a pleasure to work with.

Staff are always friendly and knowledgeable.

Very nice, helpful and informative. 5 stars ?? for all the help in taking my payment on the phone and all of the above.

Everyone was really helpful in getting set up and made the move out process easier. Super communicative with everything!

Love this location and I absolutely adore Janet the manager of this location on Southern just East of Higley in Mesa,Az she is probably one of the best managers of any type of public establishment I have ever been to she has great customer service skills and she truly cares about her customers all of them rich or poor she doesn’t care she sees a human being and tries to help each and every one of us individually and as a whole to the absolute best of her ability and even goes above and beyond her call of duty for her customers this is definitely the storage company and location I will be staying at for as long as I need as long as Janet is there I couldn’t picture it without her there know one could do what she does every single day and love doing it as much as she does thank you Janet for being an amazing human being and an absolute joy to do business with

My time there was short but if I ever need a place to store my belongings I’ll definitely be back. The customer service provided by Janet was great and so helpful.

Janet at extra space storage is a Gem. Polite, helpful, very friendly. Made the process of renting a unit seamless. I was in and out in 15 minutes. Thanks Janet.

Great customer service ?? thank you!

Efficient and communicative

Very good service! You won’t regret it.

It was a great experience leasing a storage on yesterday at this facility. The agent was very skilled, and knowledgeable of all questions asked about this facility. She was very helpful in helping us making a decision on the storage unit. She was amazing to work with. Best regards Loyde Kawalsingh

They were super helpful and got us in and out with no issues. They provided excellent customer service

Nice employees. Easy access to our belongings.