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Extra Space Storage facility on 3650 W Broadway Rd - Phoenix, AZ
(498 REVIEWS)

Phoenix self storage at 3650 W Broadway Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: Closed

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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8858

Directions

Intersections/Landmarks

35th Ave and Broadway

Directions from the North

Drive south on S 35th Ave. Turn right onto W Broadway Rd. Our facility will be immediately on your right.

Directions from the South

Drive north on S 35th Ave. Turn left onto W Broadway Rd. Our facility will be immediately on your right.

Directions from the East

Drive west on W Broadway Rd. Our facility will be immediately on your right just after S 35th Ave.

Directions from the West

Drive east on W Broadway Rd. Turn right onto S 51st Ave and continue south. Turn left onto W Broadway Rd. Our facility will be on your left just before S 35th Ave.

Frequently Asked Questions at 3650 W Broadway Rd

Are storage units climate controlled at 3650 W Broadway Rd?

How far in advance do I need to reserve a storage unit at 3650 W Broadway Rd?

How secure are storage units at 3650 W Broadway Rd?

What can a storage unit be used for at 3650 W Broadway Rd?

What type of lock do I need for a storage unit at 3650 W Broadway Rd?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 15, 2022

Tina A.

Posted On Google

OVERALL RATING

The staff are kind, the location is close to my home and I enjoy your business hours.

Response from Extra Space Storage (6/15/2022)

Thank you, Tina, for the great rating. It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (602) 462-1234 if anything comes up!

June 10, 2022

April J.

Posted On Google

OVERALL RATING

This was the best experience we have EVER had with getting a storage unit, Ang Stewart is an absolute ANGEL ON EARTH throughout the whole process. She was extremely knowledgeable and her customer service was by far a bar setter.

Response from Extra Space Storage (6/10/2022)

Thanks for the awesome review, April! We work hard to meet the expectations of our customers, and we're happy to hear Ang hit the mark for you! It's great to know she was knowledgeable and able to help. Don't hesitate to stop by the office or contact us at (602) 462-1234 if you need anything.

June 10, 2022

Justin J.

Posted On Google

OVERALL RATING

Angie and Edna were very friendly and helpful.

Response from Extra Space Storage (6/10/2022)

Thank you for the kind review, Justin. We're glad Angie and Edna were friendly and able to help! Our team is here to serve you, so give us a call at (602) 462-1234 if you need any future assistance.

June 8, 2022

Alphounce W.

Posted On Google

OVERALL RATING

Edna was very kind, patient and professional. Walked me through step by step.

Response from Extra Space Storage (6/9/2022)

Hello, Alphounce. Thank you for the 5-star review! We're so happy Edna could help. Call us at 888-storage if you have any questions or need assistance with your rental.

June 8, 2022

Loretta D.

Posted On Google

OVERALL RATING

Ann was great to work with and made my transaction smooth. Thank you!

Response from Extra Space Storage (1/18/2021)

Thank you for the excellent rating, Loretta! We're glad Ann was great to work with and made your transaction smooth. We are here to help at 888-storage, so let us know if you need anything!

June 6, 2022

Alicia R.

Posted On Google

OVERALL RATING

Very professional service, friendly and kind. Very knowledgeable

Response from Extra Space Storage (6/7/2022)

Hi Alicia, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, knowledgeable, and professional staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

June 3, 2022

Stephanie M.

Posted On Google

OVERALL RATING

Excellent Service nice Ladies .?? awesome recommend it to others

Response from Extra Space Storage (6/4/2022)

Thank you, Stephanie, for the great rating. It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (602) 462-1234 if anything comes up!

June 2, 2022

Eduardo M.

Posted On Google

OVERALL RATING

Ang was very knowledgeable about the units and property, and understanding about our needs…

Response from Extra Space Storage (6/3/2022)

Hi Eduardo, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ang! Don't hesitate to reach out to us at 888-storage if you need anything!?

May 31, 2022

Izaiah S.

Posted On Google

OVERALL RATING

Great and quick procesa

Response from Extra Space Storage (6/1/2022)

Thank you for the excellent rating, Izaiah! We're happy we were able to provide a smooth rental experience. Give us a call at 888-storage or stop by the office if you need anything!

May 28, 2022

Smooth O.

Posted On Google

OVERALL RATING

Ang was very friendly, courteous, knowledgeable, and true professional. She was very helpful for me to make a rental agreement with this company.

Response from Extra Space Storage (5/29/2022)

Hello, Smooth. Thank you for the review. We're so glad Ang could meet your storage needs. Please stop by the office if you need anything!

May 28, 2022

Roman d.

Posted On Google

OVERALL RATING

Muy amplio y buen servicio

Response from Extra Space Storage (5/29/2022)

Gracias por la reseña, Román. Nos enorgullecemos de contar con un personal amable y servicial, y estamos muy contentos de haber podido ayudarlo.

May 19, 2022

Vanessa A.

Posted On Google

OVERALL RATING

Always friendly and when I called today for an additional unit she set it up quickly. Great customer service!

Response from Extra Space Storage (4/29/2022)

Thanks for the awesome review, Vanessa! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (602) 462-1234 if you need anything.

May 17, 2022

Geo G.

Posted On Google

OVERALL RATING

was a nice place to store my trailer

Response from Extra Space Storage (10/13/2021)

Wow, thank you for the 5-star rating Geo! We are grateful for customers like you.

May 13, 2022

Aaron P.

Posted On Google

OVERALL RATING

Very Helpful and Kind.

Response from Extra Space Storage (5/13/2022)

Hi Aaron, thank you for your review. We're glad our team was very helpful and kind. Stop by our office if you need anything in the future!

May 10, 2022

dwayne t.

Posted On Google

OVERALL RATING

Ang was wonderful I’m helping get a storage space in a timely manner! She was very kind and also gave a me a wonderful rate, definitely not my last time using Extra Space!

Response from Extra Space Storage (5/10/2022)

Thank you for the kind words, Dwayne. We're glad Ang was very kind and helpful! Our team is here to serve you, so give us a call at (602) 462-1234 if you need any future assistance.

May 6, 2022

jeremiah m.

Posted On Google

OVERALL RATING

Secure safe clean. No complaints. Would love a coupon for referring a friend or maybe some kind of loyalty program could be cool. Besides that. I sleep well knowing my stuff is safe at extra space storage. And the staff is always super friendly polite and eager to help. Which is rare to find this day and age. This is the Broadway n 35th location. Good people!

Response from Extra Space Storage (5/7/2022)

Thank you for your feedback, Jeremiah! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Thank you for your feedback on having a loyalty program. We will be sure to review it further. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 6, 2022

Leslie S.

Posted On Google

OVERALL RATING

Ang was awesome! She was able to assess my needs and get me the unit I needed. Excellent job!!

Response from Extra Space Storage (5/7/2022)

Thanks for the awesome review, Leslie! We work hard to meet the expectations of our customers, and we're happy to hear Ang hit the mark for you! Don't hesitate to stop by the office or contact us at (602) 462-1234 if you need anything.

May 5, 2022

Jessica M.

Posted On Google

OVERALL RATING

Amazing customer service! All questions answered straight up and detailed. Also very welcoming by all staff members.

Response from Extra Space Storage (5/6/2022)

Wow, thanks for the great review Jessica! We are so glad you had a positive experience with us. If you ever need any help feel free to stop by or call us at (602) 462-1234.

May 1, 2022

Windy F.

Posted On Google

OVERALL RATING

A great experience overall. She was able to help me rent exactly what I needed to fit all my items and she worked very hard to find me the best deal. Top notch!!

Response from Extra Space Storage (5/2/2022)

Thanks, Windy! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear our manager was able to provide that for you! Feel free to reach out at any time at 888-storage.

April 30, 2022

Tina O.

Posted On Google

OVERALL RATING

I was given a different amount from what the website stated. I did share Thai with the sales representative, however, I was rushed for time and had to get the storage. Nice storage area but would have like to received the price stated $47 and not have to pay another upfront fee for the first month with came out to $87 and now paying $57 a month. Additionally, I will be moving my sons college stuff out mid august 1st week if august and I was told I had to pay for the full month? Not eight this should be prorated. ??

Response from Extra Space Storage (4/30/2022)

Hello Tina. Thank you so much for reaching out and sharing your experience with us. It sounds like there has been some confusion about your rental rate and we would be more than happy to look into this for you. We can definitely prorate your last month. Just let us know prior to making your last payment and we will charge you for the days you need it only instead of the whole month. Please give us a call at 888-storage so we can assist you with your concerns.