Phoenix self storage at 2718 W Glendale Ave

Storage rooms are really tall ??????

I love this place they give you first month free and the customer service was exceptional. The staff is very knowledgeable and friendly. Troy was very helpful and helped me get my storage unit in a timely manner. would definitely recommend.

TL;DR: great customer service, great prices, great facility Super easy move in experience and I felt very secure knowing that there’s personalized codes for entering the facility. I also liked the close proximity to the 17, so it’ll be easy to access from most parts of the valley. The employee (I believe his name was William) was also very helpful and overall pleasant to be around (definitely a breath of fresh air when dealing with the stress of moving!). He even informed me that since making my reservation, they had a special to get the first month free, so he added that promo on on my move in day. Overall, I was very pleased with my experience here!

I just have to say the service at this storage facility is second to none. I rented a unit about two months ago and the manager, William, was so helpful in locating a large unit near the back door for me. I told him I was going to need the unit about three months while I was in between selling my house and purchasing a new place on the other side of town. He put me on a great month to month plan for a very reasonable price. Now that I'm getting ready to move, I realized I'd lost my storage unit keys in the hustle and bustle. William had the lock drilled at no charge and gave me a loaner lock for the two days from when my movers would be out. He could have charged me for both, but really went above and beyond to help me. Any time I have to go in, the employees at this location are friendly and professional. I will definitely be recommending them to all my friends and family.

The guys i had the opportunity were amazing! If i could give them more stars, I would. They walked me through every step, walked me through the units, and explained everything to me. The store manager William was there, along with Mike, and another gentleman men names Ron(i believe), they were all kind and made me laugh. I definitely am happy with the facility I chose as my storage and the customer service I received!

Clean and an easy

Thank you for all the hard work

We shipped our unaccompanied household goods to Extra Space on W Glendale. William took great care of us and our property . He went above and beyond by opening unit for long haul movers and locking up. We arrived weeks later and found everything just as the movers had photographed. Safe, secure and off the charts on customer service. It’s our 14th move and William is best of the best.

Awesome customer service, William took good care of us. Place is clean 5 out of 5 ????

Great customer service!! Took less than 5 mins to get setup with a storage unit, thankful for being shown exactly where my unit is. Will definitely recommend to family and friends!

Great Customer service, Emma helped us tremendously thank you so much!

Extra space storage is top notch first class. The staff is 100% knowledgeable and they go to extra length in a hospitality and courtesy of showing you everything that you need to know. My experience with this place is 100% outstanding.

Thank you for a great experience, Em. I look forward to being much closer to the house and being able to access my items without the 25 mile drive it takes now.

I visited the facility at 27th Ave and Glendale on Thursday, June 10. It's brand new and I got a tour and good information from William. He was very helpful and gave me what I needed at a fair price.

Lise at the call center was awesome she really helped me out on trying to find a storage unit that was convenient for my stuff and referred me to Chris on 19th Ave and Peoria and he showed me a unit to see if it would fit my stuff just make sure I don’t pay for something that’s not gonna fit my stuff and asked me if I was also looking for first months rent free and ended up referring me to William on 27th and Glendale and he was awesome as well showed me all the sizes of storage also they were all so great ???? When I called William at 27th Ave, I told him my situation that I needed help to save money and y’all had a deal going on and with no problem at all he took a look at my storage size and said that’s not a problem we could transfer it to another storage unit that was the same size for a lesser price which he had made it so convenient for me knowing I’m a single mom and that me and my niece were the only ones moving my things. He said no worries I will put closest to the elevator and he sure did. I would recommend anyone who is looking for a storage unit to use EXTRA SPACE STORAGE they are very helpful and always looking out for what’s convenient for your needs. ????????

William is amazing. He was super friendly, helpful, and completely understanding in a very bad situation that fell into my life. When signing up he was very knowledgeable and explained the contract (not that I'm stuck in one) but very thorough with all the information and never made me feel like a bother. Honesyly, at first I was here for the free 1st month, but I'll definitely be keeping my things here! His facility is also very clean and well secured.

Not only is the facility itself clean and kept (and air conditioned inside— thank goodness!), but this is legit the friendliest storage company I've ever dealt with. William was awesome and went above and beyond to help me out when I had issues with what to do with my unit. If I ever need a place to store my stuff again, I'll be going back :)

The gentleman in the office was awesome very clean place. I'm oxygen dependent he made sure my unit was close to elevator thank you so much!!!

William at the 27th avenue and Glendale store was a great help unit's are new and clean and affordable

Very clean and wonderful place. Sonia was very helpful when I was stressing out. Thank you for all of your help.