Irvine self storage at 6401 Oak Cyn

I arrived pretty close to closing, but Tom was able to help me rent a unit. Tom also showed me the unit in-person and made sure my code for the gate worked before I left. Thank you Tom for your help!

Clean, safe and easy access facility. Super friendly and knowledgeable management.

Great place to items. Friendly staff and great service. Cannot complain.

Great place, very clean, Jasmine was AWESOME..very professional.:)

Associates over the phone were very easy to talk to. They were eager to find solutions to my needs. Thank you. Nida

Straightforward and easy! No surprises!

This facility is newer and by far has the most favorable rates. The cost here was half compared to other nearby facilities. Staff is friendly and helpful.

Love this facility & recommend it to anyone looking for storage. Excellent Customer Service! They are truly here for there customers. Thank you Christian for your outstanding service. It is greatly appreciated.

A very seamless experience! Superior service, affordability, facility cleanness and convenience. Very nice, well lit location. Mike went above and beyond in helping me with my rental agreement. THE BEST storage in Orange County in every possible way!

I’ve been renting my storage spaces her since 2016 when they opened. Tom, Mike and Kevin are always so helpful and honestly always seem to strive to do the best for you. Even throughout these trying times, they have and continue to be so customer service focused. I really appreciate them! ??

Great place. Easy in, easy out. So clean

This place is awesome. Straight to the point and no hidden fees or gimmicks. Mike is the guy, he gets you in and out and if you can't find the unit you're looking for they will recommend other options at their sister location and lock in the price for you. Highly recommend coming here.

Excelente customer service Tom is very professional and helpful very clean all employees have outstanding work ethics thank you!!!!

Kevin is tall, dark and handsome! And gave the best service for me! I was in dire need if a great 5 x 5 Storage! He found me one on site in 5 minutes! at a great location near the front door. Got the paperwork done and 1st month free! Amazing service! Stored my stuff stuff soon after that! Go to this place! Great clean facility and Kevin is a rock star! Happeee customer! Quynh

Great location, great hours, great pricing. Would highly recommend them and have no complaints whatsoever.

This location is very clean and well maintained. Mike helped me choose the right one for me with his expertise and I’m more than satisfied.

I like it! Everything looks great! The place is clean!!

I've been a customer since December 2017. Got in at a great internet special for 300 sq ft or two 10x15's for $244.00. Since I've been there I have had 5 rate increases. 5 months in I had a 8.1% increase. 11 months later I had 3.8% rate increase, but I had requested a rate reduction which management (Tom) requested with corporate and it was approved. 9 months later I had another rate increase of 10.2% rate increase. I requested a reduction, but it was denied. Now 9 months later, and presently October 2020, I received another 9.5% rate increase. I once again requested for a reduction with Mike. He put in a request and about 5 days later, he followed up with a phone call to inform me that it was approved. Appreciate the follow up because many times it feels people blow you off by saying they'll call you, but do not. Rate increases are normal,, but just wanted to show what increases may look like. PROS: storage units are clean, mine is climate controlled. Security cameras, gates and passwords required to get in. Management is friendly and does work with you if you do request a reduction in your monthly payment. Appreciate that they follow up with a phone call when requested. Lastly, I bought my locks from them and one of the locks last month would not work. I brought it in and explained it to Mike and he simply replaced it for free for me. Thanks Mike!

I've been a customer since December 2017. Got in at a great internet special for 300 sq ft or two 10x15's for $244.00. Since I've been there I have had 5 rate increases. 5 months in I had a 8.1% increase. 11 months later I had 3.8% rate increase, but I had requested a rate reduction which management (Tom) requested with corporate and it was approved. 9 months later I had another rate increase of 10.2% rate increase. I requested a reduction, but it was denied. Now 9 months later, and presently October 2020, I received another 9.5% rate increase. I once again requested for a reduction with Mike. He put in a request and about 5 days later, he followed up with a phone call to inform me that it was approved. Appreciate the follow up because many times it feels people blow you off by saying they'll call you, but do not. Rate increases are normal,, but just wanted to show what increases may look like. PROS: storage units are clean, mine is climate controlled. Security cameras, gates and passwords required to get in. Management is friendly and does work with you if you do request a reduction in your monthly payment. Appreciate that they follow up with a phone call when requested. Lastly, I bought my locks from them and one of the locks last month would not work. I brought it in and explained it to Mike and he simply replaced it for free for me. Thanks Mike!

I come here often and noticed time and time again the hard work and sweat that one of the employees named Jessie I guess the maintenance worker has put in to make this place perfect! He has great customer service skills and is a credit to any growing organization. He’s always happy and smiling whenever I see him. I highly recommend Jessie and would give high praises!