Irvine self storage at 16242 Construction Cir W

Almost gave up on extra space storage due to some terrible customer service. However Justin sims absolutely saved the day by going above and beyond in order to help myself and my business while staying in so cal. Because of him we will be continuing to use extra space and recommend in the future.

Miguel and Justin did just a miraculous job at handling my spur of the moment needs. I cannot thank you all enough, just stellar, and I never use that word. Thanks a billion. - Joseph "Tribby TripPples" brand.

Justin was so helpful from the moment I walked in the door until we figured out all our storage needs. When there was a mixup on the size of unit, they took care of it immediately and made it right. So glad to have one less headache as we are transitioning houses!

Easy access, safe, and especially the staff, make this location the best!

Justin was very helpful and efficient. Easy process.

I totally recommend this extra space storage location I’ve had my own great experience all around and today the gentlemen at the office was super awesome and helped my father get his storage accurately and fast. Thanks so much Justin!

Justin was very helpful with the leasing of my storage space. He explained everything and is very pleasant.

I showed up without a pre- reserved space and received stellar service. Justin Sims was so helpful and accommodating. He was very informative and thorough in helping me to choose the correct unit for my business storage. He was also very patient when answering my questions and he walked me to see the various size lockers so that I could make the best choice. I would definitely recommend Extra Space Storage on Construction Cr. in Irvine California.

The manager is a nice guy and tries to be helpful. The rates are very reasonable as compared to the competition. I would recommend them without hesitation.

So far, I have not move in yet. I have just spoked with the Mgr. Mr. Justin Sims, who was very professional and easy to talk to.

Stopped by to get a new unit Juan was there to help me showed me around and took me to my unit. Also he advised me on where and how to use the lift.

I love everything about this place: the cleanliness, the hours, the safety, and the excellent customer service. They also made it super simple to transfer to a bigger unit. Thanks guys.

Clean friendly and open the hours I need to access my unit. Gabe was amazingly friendly helpful and able to answer my questions with friendliness and never gave off the feeling of being annoyed by my questions which you don’t usually get it the storage places even other public storage sites. The whole process was fast and friendly, this place is like a fortress!

Let's start with Justin is one of the most pleasant and helpful people who has ever worked in a storage company location that I've ever had the pleasure of meeting. During a move and subsequent health issues with my wife, we lost the keys to our lock. That they can cut the lock for you is obvious. What matters is how you're treated during that process. Justin not only made it super easy for us to deal with, but the day I went down to visit, he greeted me, got his tools, cut the lock, went BACK to the office (while I was getting out Christmas stuff from my storage space), CALLED me to pay for the lock over the phone and then came BACK to my space location to give me the lock WHICH HE ALREADY CUT OPEN FOR ME so I could put the lock on and no sweat. SO, you can see, not EVERYONE goes to that length and effort for you and it just made my trip down there (from LA to Costa Mesa) THAT much nicer and easier to deal with. Thank you, again, Justin! You're definitely one of the "good guys". :)

Let's start with Justin is one of the most pleasant and helpful people who has ever worked in a storage company location that I've ever had the pleasure of meeting. During a move and subsequent health issues with my wife, we lost the keys to our lock. That they can cut the lock for you is obvious. What matters is how you're treated during that process. Justin not only made it super easy for us to deal with, but the day I went down to visit, he greeted me, got his tools, cut the lock, went BACK to the office (while I was getting out Christmas stuff from my storage space), CALLED me to pay for the lock over the phone and then came BACK to my space location to give me the lock WHICH HE ALREADY CUT OPEN FOR ME so I could put the lock on and no sweat. SO, you can see, not EVERYONE goes to that length and effort for you and it just made my trip down there (from LA to Costa Mesa) THAT much nicer and easier to deal with. Thank you, again, Justin! You're definitely one of the "good guys". :)

Ok, so ive been trying to leave this. Review for a few day's now. There's always something pulling me away! The only reason I keep coming back to it, is this. The customer service at Extra Space was outstanding. Very professional and kind. A combination hard to find anywhere these days. The online rental was easy to navigate, not complicated at all. Unless you don't know the area very well ... Then you end up in the office like I did. But Justin made it painless and I got exactly what I wanted and he helped me get my money back from the original Extra Space. The facility is clean and secure and their pull carts work!! No hassle getting our stuff upstairs! I recommend Extra Space Storage to anybody at anytime.

This is my 3rd ExtraSpace storages. I when to 16242 Construction Cr. in Irvine, CA location met store manager Justin Sims. Justin took his time to explain details and he even grab the broom to sweep inside the storage, but it was already cleaned. I strongly recommend this location and see Store manager Justin. I like to give him more than two thumbs ?? ??

This is my 3rd ExtraSpace storages. I when to 16242 Construction Cr. in Irvine, CA location met store manager Justin Sims. Justin took his time to explain details and he even grab the broom to sweep inside the storage, but it was already cleaned. I strongly recommend this location and see Store manager Justin. I like to give him more than two thumbs ?? ??

Justin, the on-site Manager in Irvine, CA is an outstanding ambassador for the Extra Space Storage company. His professionalism, diligence and consideration of the most suitable unit for my needs was very impressive and genuine. The overall service Justin provided, including efficiency with signing the rental contract, was par excellence!! Having traveled extensively, I’ve used various storage facilities and I can truly say this experience stands above the rest. I will energetically refer anyone in need of storage to this facility, confident they will be well taken care of. Highest Regards, Shawn

First time renting a storage and all I can say is thanks to Justin for making this experience run smoothly.