Lancaster Self Storage at 45615 23rd St W

This storage unit is very nice and clean! Tanisha explained the whole process to me, and she was very patient and understanding when I wanted to look at the unit prior to signing all of the paperwork. She really cares about her customers and will help you anyway she can!

Excellent Customer Service!!! Friendly and knowledgeable staff. Rates are reasonable, storage units are clean, safe, and secure. We rented 3 units total (1 indoor / temperature controlled, and 2 other units). Highly recommended location!

Had a GREAT customer experience with this facility . Taunisha was absolutely knowledgeable and helpful during my stay there. I Will recommend them to my Friends and family !????

Property is clean and very secure. The leasing agent was very friendly and provided me with all the answers I needed. Thanks

Cathleen was so helpful and she made it so much easier to decide what unit to get, I recommend Extra Space to anyone...

Friendly and helpful staff. I know my stuff is save and secure.

We had a very pleasant experience with Cathleen and Tanisha. Both ladies are very friendly and inviting. Thanks for your help!

Great service, clean facility, Great prices, Tanisha and the staff is the very best

Tanisha thank you for the excellent service .

I’ve been to three of your locations. The rates seem different at the locations. Ms.Tanisha sold me on this location. Lol I like that this location has a much bigger office. I like the look overall. She showed me the different sizes and answered all of my questions. She actually saved me money as I thought I needed a much bigger storage. I like that she was honest with me and didn’t just try to sell me a bigger unit for more money. That definitely was a deal breaker. I like her personality and professionalism. She seems very confident with her knowledge, the facility and policies. I like that she enjoys her job and seems to really like working there. She definitely deserves the recognition. People there also spoke highly and positively about her to me. You need to know you have a great employee. Kudos to her during a pandemic. That’s loyalty to a job!

Very great Customer Service! Tanisha was awesome and went over and beyond to make sure I was completely satisfied!!

I love this location! It is very organized and always clean. Tanisha is very professional and personable. The office is always stocked. Tanisha is very good at resolving any issues I had.

Easy to sign up online. Tanisha, the manager, has been delightful and helpful in each of my interactions with her. Make sure you you know which locations you are renting at, though. I thought I was renting at a location closer to my home, but I don’t mind the extra drive since Tanisha was so kind. The the complex is clean and my unit was clean.

I absolutely love the staff at Extra Storage. They are very professional and helpful. I moved from a different storage facility prior to Extra Storage and was very unhappy. Needless to say, Tanisha and the other supervisor at the J8 location were pleasant professional and made my move so smooth.

I worked with Ms Tanisha at your store on 23rd street in Lancaster, Ca. She is an thoughtful and pleasant spirited worker. If you have employee of the month I would highly recommend her. I just wanted to acknowledge her with a 5 ?? star rating as well as letting you know that your facility is in very good hands

Service was terrific. Cathleen is the best. Super nice and helpful. Very informative.

I was at this location this morning performing an inspection. Both employees Tanisha and Cathleen were very friendly and helpful. They made my job easier. I recommend this storage facility to anyone looking for friendly and respectful service.

Simply amazing. Customer service from tanisha was spot on and she helped in any way she could for my wife and I. Explaining what we needed she was able to suggest the perfect storage unit and we got it right away without breaking the bank. 1000000% would recommend to anyone out there needing EXTRASPACE for storage!

Kathleen was extremely helpful. If I could deal with her all the time it would be amazing. She answered all my questions and took care of me transferring units.

The staff is amazing, very professional, friendly and quick to help. I love Tanisha. She is the best. Definitely a repeat customer.