The process was seamless: found and reserved the unit online, received a telephone call from the Manager, contract was emailed to me, I signed and returned, and then I received a signed copy for my records. Thank you for making it so simple!

I had a good experience using Extra Space Storage. Their staff is really accommodating and helpful! I had to store a lot of old antique furniture so they gave me an inside unit in an attempt to control the temperature in the unit better. I used their services for 2.5 years and I never had an issue.

Great service. Exceptionally clean unit and park. Somewhat expensive, however.

Melanie and the staff at this location went above and beyond my expectations. This location knows customer service!

Very easy to rent. Signed up very fast checked in with manager, whole thing took five minutes.All details were well explained to me. I feel very secure with entrusting this company with my belongings. Facility is very clean and easy to get to my storage unit.Amazing staff, easy access right off the highway for fast travel. All around great place, for sure recommend for all your extra storage needs.????

Been storing here for years because it's super close to our house, facility is always super clean. Haven't heard of any issues so it feels pretty safe. I haven't had any interaction with staff so don't know how customer service is. We've been pretty happy storing our items here. Only bad part I would say is that they raised their rent a lot and every single year compared to other self storages & I would know... I worked in a small mom and pop self-storage in Pleasanton for 6 years.

I'm a little late, but I had went in last week with some questions regarding their website. The ladies up front were super helpful and needed up taking care of everything right then and there! Had my unit in no time! Perfect size for my belongings! Will recommend!

Kristina was super polite and helped us get in and out in no time! Don’t hesitate to leave your stuff with her!

Kristina is very helpful, and the facility is very clean!

Melanie and Kristina were very friendly and helpful and got me a unit immediately. They were thorough in explaining everything I need to know. THANK YOU!!!!

Holy Moly! Love this place! Second time leasing from here! Excellent customer service and accommodations!! Awesome location and you can’t beat the friendliness!!! Come store some stuff!!

Melanie at Extra Space Storage is A+ They aren't the cheapest in the Valley, but the best and customer service is excellent.

Awesome customer service

Kristina was very helpful and accommodating.

Amazing customer service from Kristina! She is awesome, couldn't ask for someone better to help me with my storage unit. She's always willing to help with great customer service. Her company should be grateful to have someone like her on the front lines.

I've had a unit here off and on the last few years. The staff (Kristina and Melanie) are always super helpful and friendly! The facility grounds are always well kept and clean. Any questions or concerns I've had were answered and taken care of on the spot! Great place!!

They are very helpful and friendly over the phone. Answered all my questions and made the process super easy. My biggest concern is safety of my unit so it's really great to know that they live on the site.

Extra Space Storage was recommended by our local movers. I was so pleased to find one in Livermore close to my home. Melanie was awesome when I called to get information as I am new to storage units!!! She told me to come by and take a look at the size I was interested in. I found the facility to be super clean and well maintained. A better lock was also recommended to me. The employees were super friendly and helpful!! I feel comfortable storing my stuff here because I was assured it was a secure facility. Melanie helped to dispel my fears. Thank you!

This place was great and I would definitely use them again if I ever needed a storage unit in Livermore. It was fast and easy to sign up and even easier to move out. The staff were helpful, didn't pressure me into signing up for things I didn't want, and explained everything I needed to know very clearly. Minimal paperwork, no annoying emails or unnecessary phone calls but they also contacted me when appropriate. Everything on site was always very clean and there's plenty of room to maneuver your vehicle. I stored my stuff here for several years in an outdoor drive-up unit, and was very happy that none of my artwork, furniture, or clothes got damaged by heat, humidity, or pests.

Excellent service. Christina was very attentive and helpful