Sacramento self storage at 5770 Auburn Blvd

Friendly service clean area

Friendly staff, not super expensive with well set up storage

Carissa was very helpful and professional I would highly recommend using the services

The girl working there was very nice and very helpful. Prices were okay

The management here is wonderful. They are very friendly, helpful and knowledgeable. I had an issue with an employee and they handled it right away. I felt listened to and they helped me with a difficult situation. I recommend this facility.

Great experience. Karissa was incredibly helpful and made sure we were able to get what we need for our storage purposes. Would definitely recommend!

Best service ever had at a storage

Polite and considerate office attendant. The unit and the property is kept clean, the access is real simple and they keep great hours.

They are great got me a driveup unit when no one had any.

Leilani was very helpful and kind, she helped me find the right size storage space for me.

My experience there was awesome the customer service was great

Leilani was very pleasant to talk to and very helpful, she answered all my questions about the facility. The storage lot is very clean and secure.

I visited the Auburn Blvd location and Carissa Jimmy was there to assist. Customer Service is something that is high on my list because I work in that field and Carissa did not disappoint. I had previously had some issues and she was able to help me work them out. Even the things that I didn’t get worked, out her attitude and willingness to try to help was amazing. She was very pleasant and offered different ideas on things that I can do to help my situation. She made my visit easy and I was able to accomplish what I needed to get done. Thank you Carissa!

Courteous, professional and kind. Excellent customer service!

Pricey, but very secure and clean. The staff are pretty chill too.

Awesome facility with great staff

I hope this review is read and received by not only potential renters, but also all the corporate and district managers. I'm a huge believer in customer service, was employed at Nordstrom years ago. And base EVERYTHING, not off the actual building, but the people who make it run. Let me start first by saying that my experience with Public Storage in Carmichael was by far the worst, and most awful I can recall. Ashley, the property manager takes great pleasure in making the customer's lives as stressed and disrespected. I was constantly harrassed, she'd slap locks on units, send email daily warnings , making up new rules everytime I was there. I literally left there in tears almost 3/4's of the time. This is not a facility that does above board practices. And I hear story after story of people who lost all their belongings and were treated as low and cruel as one could imagine. I rented at The Extra Space on Auburn Blvd. Sacramento 2 weeks ago. And I was so impressed , not only by how spotless and new it looked, but every single person, was absolutely amazing , kind, helpful. Upon arrival to my new space i was greeted by the sweetest gal, smart as a whip. Just as helpful and friendly as you can get. I don't think you could get a better staff, and the onsite manager Carrissa is nothing short of Awesome. This place is the best run storage facility that I've ever seen. I'm 52, and moving is traumatic for me, single, and walking on a bad hip. I'm thankful for all the help I received by not only Leilani , who handled my contract. But by all the customer's on that property. Everyone always offers help, says hello when they drive by. Leilani absolutely adores her boss, loves her job. Trust me, impressive only begins to describe her. That gal is so smart, she was giving me investment advice. Summary, I will keep leaving posts until I'm satisfied that these 2 girls are compensated and appreciated by the stockholders and corporate higher ups. Because this place is the exact way a storage facility stould be run. I'd guess some pay raises are in order, or you'll lose these gems to the compet competitors down the road. Hats off to you Carissa Jimmy, and to Leilani Hernandez.

Excellent service, excellent 1st month Discount and very friendly

I really enjoy the staff at the Auburn Blvd. location- They make you feel welcome at the site an always offer their help and smiles. At public storage I always feel like I'm not welcome to be there, that its a hassle, burden, or problematic that I'm trying to access my things. It isn't always something I can accomplish in the matter of a half hour or less- sometimes I need to be there all day; public storage penalized me for that evem though id been a customer for several years. Now I don't feel that pressure or having to stress about the clock. Thank you extra space- thank you Carissa and Leilani!

I had a great interaction with Clarissa the manager on auburn Blvd location she was very informative, polite and overall a pleasure to do business with I would recommend everyone I know to come do business with extra space storage thank you for the great customer service!!????