West Hartford Self Storage at 1031 New Britain Ave

Extra Space Storage facility on 1031 New Britain Ave - West Hartford, CT
Extra Space Storage
1031 New Britain AveWest Hartford, CT 06110

Read 29 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Convenient Self Storage Near You in West Hartford

Located near the intersection of New Britain Ave and South St, Extra Space Storage serves residents of West Hartford, Newington, Wethersfield, and Farmington. Locals will recognize our facility near Citgo.

Available Storage Unit Sizes

Our West Hartford storage facility can accommodate a variety of residential and commercial storage needs! Our unit sizes range from 25 square feet to 300+ square feet and come with convenient features like drive-up access, first-floor access, indoor access, and elevator access.

Drive-Up Storage Units

Drive-up storage at our New Britain Ave storage facility provides the ultimate convenience! With this feature, you can pull your vehicle directly up to your storage unit for an easy unloading and loading process.

Climate-Controlled Storage & Air Cooled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Indoor Vehicle Storage

Searching for secure vehicle storage in West Hartford? Our indoor vehicle storage units are perfect for storing cars, motorcycles, and other small vehicles!

Exceptional Security Features

Security is one of our top priorities at Extra Space Storage in West Hartford. We utilize top-notch security features like electronic gate access and video surveillance to help protect your belongings and give you peace of mind!

Other Amenities & Services

  • Sturdy moving carts available for heavy, bulky items
  • Multiple entrance gates
  • Elevators for easy access to upper levels
  • Gate access on Sundays
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • WiFi available

The Self Storage Partner You Can Trust

Extra Space Storage is dedicated to providing customers with the best storage experience possible. When you rent with us, you can expect a clean and secure facility as well as a friendly staff of storage experts to help with whatever you need. Give us a call today to rent a storage unit in West Hartford!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7602

Recent Customer Reviews About This Facility

January 27, 2022

Spoof 4.

Posted On Google

OVERALL RATING

Professional, clean knowledgeable and respectful staff

Response from Extra Space Storage (1/27/2022)

Hi Spoof, Thank you for taking the time to leave your review! We pride ourselves on having a professional, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.

January 27, 2022

Tavonte P.

Posted On Google

OVERALL RATING

Extra space storage provides the top most excellent customer service. Ashley goes above and beyond to ensure my needs were met when relocating from a different state. She was patient, on point, and found the best storage space for my needs and items.

January 27, 2022

Goddess

Posted On Google

OVERALL RATING

Ashley the employee was really helpful and friendly. She knew her job and had three best customer services skills ever!

January 22, 2022

terri d.

Posted On Google

OVERALL RATING

Kapil was great. Went above and beyond with any issues I had. Very nice storage facility and would recommend to friends.

Response from Extra Space Storage (1/22/2022)

Thanks for taking the time to leave us a review, Terri! We are so glad Kapil could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

January 16, 2022

Ray D.

Posted On Google

OVERALL RATING

Ashley Phillips introduced me and my wife to Extra Space Storage (in West Hartford, CT), and we are so happy that we got to meet her! She was friendly, knowledgable, and super helpful. We're in the middle of planning a massive new leap in our lives, and it brings us an incredible peace of mind to know that our belongings are safe at Extra Space Storage. The facility is clean, secure, very accommodating, and very affordable, and if you're lucky to meet Ashley, you'll be treated to a very friendly greeting. Thank you Ashley for all of your help!

Response from Extra Space Storage (1/17/2022)

Hi Ray, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ashley! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We really appreciate your business and are here to help if you need anything. Please stop by the office or reach out to us at 888-storage if you have any questions!

December 29, 2021

Mari B.

Posted On Google

OVERALL RATING

The manager of the West Hartford Extra Space went out of his way to be helpful as I reserved, then changed, my rental. He offered suggestions that made the process seamless and simple. Kudos!

Response from Extra Space Storage (12/29/2021)

Thank you for taking the time to leave your feedback, Mari! We're so happy to hear our manager was able to make your rental process seamless! Give us a call at (860) 367-8575 if you need any future assistance.

December 28, 2021

Allan R.

Posted On Google

OVERALL RATING

The service and the level of professionalism is awesome. The management team there is on point and the place is very well kept and clean. Highly recommended.

Response from Extra Space Storage (12/28/2021)

Thank you for the kind remarks, Allan! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

December 28, 2021

Keith R.

Posted On Google

OVERALL RATING

New, clean and great service when purchasing the size space I needed

Response from Extra Space Storage (12/29/2021)

Hi Keith, thank you for the excellent review! We are happy to hear our team's customer service and the cleanliness of our property have hit the mark for you! Our team is here to help answer any questions about your rental. Don't hesitate to reach out at 888-storage if you need anything!

December 23, 2021

Arcelia D.

Posted On Google

OVERALL RATING

Excellent service by Manager Kapil. He was very helpful and we very happy with all his help. We are glad we came here, he made our moving process just a little easier.

Response from Extra Space Storage (12/23/2021)

Thank you for the kind words, Arcelia! We're committed to providing excellent customer service. We're glad Kapil was very helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

December 18, 2021

Linda B.

Posted On Google

OVERALL RATING

I love this storage place it is very clean and very secure!!! Kapil’s customer service is impeccable!!

Response from Extra Space Storage (12/20/2021)

Thank you so much for your kind words, Linda. We're so happy you had a great experience with Extra Space Storage.

December 17, 2021

Raul C.

Posted On Google

OVERALL RATING

Friendly staff, great location and very accommodating. Highly recommend this location to anyone looking for a storage space. The manager goes above and beyond to assist you and help you find what you need.

Response from Extra Space Storage (12/19/2021)

Thanks for the kind words, Raul! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (860) 367-8575 if you need anything.

December 15, 2021

Zakiyyah M.

Posted On Google

OVERALL RATING

When I arrived I was greeted by Kapil. He was very friendly and made sure I was satisfied with the unit I wanted to use. He took time out to show me individual units/size cause I was so confused. Great customer service. Clean building. More than pleased with my choice. Highly recommended!!!

Response from Extra Space Storage (12/15/2021)

Thanks for the kind words, Zakiyyah! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience Kapil reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (860) 367-8575 if you need anything.

December 9, 2021

Nola

Posted On Google

OVERALL RATING

Very professional staff. Super helpful. Would definitely recommend 10/10.

Response from Extra Space Storage (12/9/2021)

Thanks for the kind words, Nola! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (860) 367-8575 if you need anything.

November 30, 2021

M N.

Posted On Google

OVERALL RATING

The customer service is top notch at Extra Space Storage. Kapil was very friendly and helpful. This new location is spotlessly clean; it feels safe (I was there during business hrs), and is convenient to both Hartford and West Hartford. Easy access from New Britain Ave., and you can back right up to the entrance, making moving as streamlined as possible.

Response from Extra Space Storage (11/30/2021)

Thank you for the kind words, M! We're committed to providing excellent customer service. We're glad Kapil was very friendly and helpful. Providing renters with clean and secure facilities is our top priority. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Stop by our office if you need assistance or have any questions.

November 22, 2021

Ms. W.

Posted On Google

OVERALL RATING

Kapil was awesome and custom service was great I look forward to doing business with you.

Response from Extra Space Storage (11/22/2021)

Thanks for the positive review, Ms.! We are glad you had a great experience with Kapil. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 11, 2021

Shamiece R.

Posted On Google

OVERALL RATING

Mr. Kapil Verma was very nice to me and HAS WONDERFUL customer service ?? ... very very CLEAN UNITS!!! ?? THEY ALSO HAVE CAMERAS IN THE BUILDING !! Great location!! WILL DEFINITELY RECOMMEND!!

Response from Extra Space Storage (11/11/2021)

Hi Shamiece, thank you for your review. We're glad Mr. Kapil Verma was very nice to you and has wonderful customer service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

November 11, 2021

Valentina P.

Posted On Google

OVERALL RATING

Many thankS for such nice service. Between two states Massachusetts and Connecticut was surprised how easy and clear understanding my bad English. Thank you very much.

Response from Extra Space Storage (11/11/2021)

Thank you for the kind words, Valentina! We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

November 10, 2021

Dee

Posted On Google

OVERALL RATING

I rented a unit the assistant manager Ashley Phillips was very nice she went through everything with me about the unit I rented customer service is a five ???? she was very polite I would recommend anyone keep up the good work Ashley..

Response from Extra Space Storage (11/11/2021)

Hi Dee, thanks so much for your review! We are thrilled to hear your experience with Ashley was positive and are always here to help with your storage needs! Give us a call at (860) 367-8575 or stop by the office if you need anything!

November 10, 2021

[ T.

Posted On Google

OVERALL RATING

Kapil was very nice and helpful by showing me different storage units and there sizes. 100/10 . Great Customers service. Highly recommend!!!

Response from Extra Space Storage (11/10/2021)

Hi [ That, thank you for recommending us. We're glad Kapil was very nice and helpful in showing you different storage units and their sizes. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

November 8, 2021

Vanessa F.

Posted On Google

OVERALL RATING

Great Customer service Kapil was super helpful looking forward to doing business with the West Hartford location. Thank You <3

Response from Extra Space Storage (11/11/2021)

Thank you for the kind words, Vanessa. We're glad Kapil was able to help! Our team is here to serve you, so give us a call at (860) 367-8575 if you need any future assistance.

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

New Britain Ave and South St

Directions from the North

Drive south on Trout Brook Dr. Turn right onto Quaker Ln S. Turn left onto New Britain Ave. Our facility will be on your right.

Directions from the South

0Drive north on Main St. Continue onto South St. Turn left onto New Britain Ave. Our facility will be on your left.

Directions from the East

Drive west on I-84 W. Take Exit 42. Turn right onto Trout Brook Dr. Turn right onto Quaker Ln S. Turn left onto New Britain Ave. Our facility will be on your right.

Directions from the West

Drive east on I-84 E. Take Exit 41. Turn right onto S Main St. Turn left onto New Britain Ave. Pass Railroad Pl and continue east. Our facility will be on your right.