Extra Space Storage facility on 790 Monument Rd - Jacksonville, FL
(410 REVIEWS)

Jacksonville self storage at 790 Monument Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1683

Directions

Intersections/Landmarks

Monument Rd and Tredinick Pkwy

Directions from the North

Drive south on I-295 S. Take Exit 47. Turn right onto Monument Rd. Our facility will be on your right.

Directions from the South

Drive north on I-295 N. Take Exit 47. Turn left onto Monument Rd. Our facility will be on your right.

Directions from the East

Drive west on Atlantic Blvd. Merge onto I-295 N. Take Exit 47. Turn left onto Monument Rd. Our facility will be on your right.

Directions from the West

Drive east on FL-115. Take the exit for FL-113. Merge onto FL-113. Take the exit for Tredinick Pkwy. Turn right onto Tredinick Pkwy. Turn right onto Monument Rd. Our facility will be on your right.

Frequently Asked Questions at 790 Monument Rd

Are storage units climate controlled at 790 Monument Rd?

Can you store a car in self storage at 790 Monument Rd?

Do I need insurance to rent a storage unit at 790 Monument Rd?

What is the smallest storage unit I can rent at 790 Monument Rd?

Do storage units at 790 Monument Rd have electrical outlets in them?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 24, 2022

Angie H.

Posted On Google

OVERALL RATING

Easy clean , they were great

Response from Extra Space Storage (6/25/2022)

Hi Angie, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 23, 2022

Morris A.

Posted On Google

OVERALL RATING

Fast and friendly service! Clean building

Response from Extra Space Storage (6/24/2022)

Hi Morris, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 14, 2022

Anna J.

Posted On Google

OVERALL RATING

Customer service skill awesome. Storage is always very clean. I will not go any other place but extra storage. Keep up the good work ladies and gentlemen.

Response from Extra Space Storage (9/6/2021)

Hi Anna, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!

June 6, 2022

Darlene V.

Posted On Google

OVERALL RATING

I’ve been a loyal customer for four years but the prices keep going up. I pay almost double what I started out paying. It’s getting to be too expensive!

Response from Extra Space Storage (6/7/2022)

Hi Darlene, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

May 23, 2022

Nathaniel H.

Posted On Google

OVERALL RATING

This place is just wow greatttt

Response from Extra Space Storage (5/24/2022)

Hi Nathaniel!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (904) 725-0749 or stop by the facility!

May 22, 2022

Terri H.

Posted On Google

OVERALL RATING

Joann Gain, Assistant Store Manager, went above and beyond to help with my moving out. I’d had some problems and she and I discussed them and she has been fantastic and compassionate with my situation. Today is my final day at Extra Storage Space and thanks to Ms. Joann it has been pain free. A huge thank you!!

Response from Extra Space Storage (5/23/2022)

Hi Terri. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Joann. Call us at 888-storage if you have any questions or need assistance with your rental.

May 18, 2022

John M.

Posted On Google

OVERALL RATING

I had a great experience in renting a unit at the last minute. I was impressed in how easy was to compete the rental and accessing the unit without the need to stop by the office.

Response from Extra Space Storage (5/19/2022)

Hi John, thanks so much for your review! We are thrilled to hear your experience was great. Stop by our office if you need assistance or have any questions.

May 16, 2022

Christopher C.

Posted On Google

OVERALL RATING

JoAnne is amazing! I would absolutely recommend her and Etra Space storage to anyone!

Response from Extra Space Storage (5/17/2022)

Thanks for the kind words, Christopher! We're glad Joanne was amazing! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (904) 725-0749 if you need anything.

May 13, 2022

Gina F.

Posted On Google

OVERALL RATING

This storage center is clean and the staff are very helpful and professional. Easy access to your unit, and elevator access makes the moving process a breeze.

Response from Extra Space Storage (5/13/2022)

Thanks for the awesome review, Gina! We know our customers value clean facilities and helpful and professional staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (904) 725-0749 if you need anything.

May 10, 2022

Berry F.

Posted On Google

OVERALL RATING

Great place greater people

Response from Extra Space Storage (5/10/2022)

Hi, Berry ! Thanks for the positive review, it means a lot to our team. Please call (904) 725-0749 if you have any questions about your rental.

May 9, 2022

Gilda D.

Posted On Google

OVERALL RATING

The lady was very helpful very nice took the time to explain everything to me

Response from Extra Space Storage (5/9/2022)

Hi Gilda, thank you for your review. We're glad our manager was very helpful and very nice and took the time to explain everything to you. Stop by our office if you need anything in the future!

May 3, 2022

Julie M.

Posted On Google

OVERALL RATING

Joann is amazing!!!!!

Response from Extra Space Storage (5/4/2022)

Thanks for the awesome review, Julie! We work hard to meet the expectations of our customers, and we're happy to hear Joann hit the mark for you! Don't hesitate to stop by the office or contact us at (904) 725-0749 if you need anything.

April 30, 2022

Gilda D.

Posted On Google

OVERALL RATING

The lady was very helpful very nice took the time to explain everything to me

April 23, 2022

Luna S.

Posted On Google

OVERALL RATING

Good storage place. They do have different types of units.

Response from Extra Space Storage (4/23/2022)

Hi, Luna ! Thanks for the positive review, it means a lot to our team. Please call (904) 725-0749 if you have any questions about your rental.

April 19, 2022

Meme

Posted On Google

OVERALL RATING

Very professional, excellent customer service ??

Response from Extra Space Storage (4/20/2022)

Hi, Meme ! Thanks for the positive review, it means a lot to our team. Please call (904) 725-0749 if you have any questions about your rental.

April 17, 2022

Tonya J.

Posted On Google

OVERALL RATING

All around excellent customer service and top notch facility. When I made my reservations for a unit, Joann gave me a courtesy call to make sure that I wanted the unit because there were only a few left. Talking with Joann in person was a pleasure. She was friendly and very helpful. We kept talking just like old friends. I highly recommended ESS and the Monument Rd location.

Response from Extra Space Storage (3/31/2022)

Thank you for the kind words, Tonya! We're committed to providing excellent customer service. We're glad Joann gave you a courtesy call to make sure that you wanted the unit because there were only a few left. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 8, 2022

Paul F.

Posted On Google

OVERALL RATING

Friendly, helpful, courteous staff is always ready to help with any of your storage needs

Response from Extra Space Storage (4/8/2022)

Hi Paul, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, courteous, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! As always, give us a call at 888-storage if you need anything.

April 8, 2022

Kash M.

Posted On Google

OVERALL RATING

Only problem is bathroom door stay locked after hours for some reason

Response from Extra Space Storage (4/9/2022)

Hi, Kash ! Thanks for the positive review, it means a lot to our team. Please call (904) 725-0749 if you have any questions about your rental.

April 1, 2022

Tina M.

Posted On Google

OVERALL RATING

They are good to me. Fair-minded and honest . They want the best for people! Of course they have to do there job.

Response from Extra Space Storage (4/1/2022)

Tina, Thanks so much for the great rating. We are happy to hear you found our team to be fair-minded and honest. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

March 30, 2022

Brandy D.

Posted On Google

OVERALL RATING

I had the pleasure of speaking with Audrey today when I called. She was able to help me with an issue I had very fast and efficient. She is also very friendly and kind what a great person to have employed with you!

Response from Extra Space Storage (12/11/2021)

Our team is so happy you had a 5-star experience, Brandy! If you ever need anything in the future feel free to stop by or call us at (904) 725-0749.