Jacksonville self storage at 3445 Plymouth St

So I drive by Extra Space Storage all the time, I finally went in an I met Shanniece she's so Cheerful ,Professional and Gorgeous at the same time she answered all my questions that I needed she showed me around the facility so I would be familiar to where my storage room will be.. and the best thing about it she keeps you safe while you're in her presence the building is cleaned and outside is clean everything is a five star so if you ever need a storage room or an extra storage space room come see Shanneice she has all the great deals for you..

I was so excited to see a storage facility opening just down the street from my new home! Moving IN date and moving OUT date were for same day, so I was grateful to have Extra Space Storage at a time when I roost needed ‘extra space.” Signing up was simple! Actually signed up at home, came in to get the key and locate the unit. The management was always helpful and friendly. The facility is beyond clean! My unit was the exact size I needed. Closing my account was as easy as opening one! And once again, the management could not have been nicer! I highly recommend Extra Space Storage!

Great facility, very clean. Manager was super helpful and easy to work with!

Clean, good lighting, easy access, good security and friendly!

The online rental was seamless and simple to navigate. The on-site process after I paid my rent online was just as simple. The on-site property manager, Shanniece, is amazing. So friendly, helpful, honest and transparent - all characteristics that I appreciate so much. The premises are clean and spacious. My only complaint is that the loading area needs more parking spaces and a wider drive. If there's a large U-Haul or other truck that can't fit in to one of the loading parking spaces (it's quite a tight turn to get into one of the spaces), the drive is blocked and no other vehicles can get by. I have the convenience of being able to load/unload during off-peak times, but for those who only have the weekends free, you may run into congestion issues at the loading area. However, for my experience, everything has been 5 stars thus far. Shanniece puts the customer service experience over the top. So if ExtraSpace Storage corporate offices are reading this review, please, please, please treat Shanniece well. She is an extremely strong asset for your company.

Great experience, clean, detailed, easy in and out.

Best storage experience I’ve ever had! Shanniece was able to find me the perfect space in a spot based on the items I’m storing. She makes sure we have plenty of available carts to move our goodies around and is knowledgeable about all things storage. She makes the experience as easy n pleasant as possible.

The staff person made my day very easy

I love this place and the price is right. All of there units are temperature control. I love the price that I am paying. They are beating all the prices around town. The managers are always helpful and Iove the customer service they provide.

I had a fabulous experience. Very helpful and quick, knowledgeable service.

Amazing customer service, The employees were very patient and very attentive to all my questions.

This place is AMAZING to say the least. The office manager, Shanniece, was super professional and made the leasing process smooth and easy. She took so much pride in showing me around and making sure that I fully understood everything about my lease and the facility. The building is extremely clean, which was another plus! I recommend storing with ExtraSpace! This location , especially!

Great experience from reservation through move-in!

Great experience! Very good customer service, and the grounds are well kept!

Facility is extremely clean and well lit. Was an easy process to rent online, get into the unit, and was able to do everything online when it was time to move out. Shanniece was extremely kind and made my moving out process much easier. Definitely would rent from here again.

The rental experience could not have been easier. I did almost everything online, and then just went in to the facility and picked up my key. It is beautiful and very clean!

Awesome customer service, brand new facility, and honestly the best deal in the area right now. Highly recommended! Random story, not related to the business: While the front desk guy was helping me with my unit, a random caller called the elevator we were riding on. We were both confused as heck on how this happened and the person on the other end of the line had no idea she had called an elevator of all things, but it made for one interesting morning.

Awesome customer service, brand new facility, and honestly the best deal in the area right now. Highly recommended! Random story, not related to the business: While the front desk guy was helping me with my unit, a random caller called the elevator we were riding on. We were both confused as heck on how this happened and the person on the other end of the line had no idea she had called an elevator of all things, but it made for one interesting morning.