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2004 Edison Ave
Jacksonville, FL 32204
Distance: 1.98 miles
340 S Myrtle Ave
Jacksonville, FL 32204
Distance: 2.29 miles
Jacksonville Self Storage at 3445 Plymouth St
Read 60 Reviews
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Other Storage Available
HOURS OF OPERATION
Convenient Self Storage Near You in Jacksonville
Available Storage Unit Sizes
Climate-Controlled Storage, Heated Storage, & Air-Cooled Storage
Exceptional Security Features
Other Amenities & Services
- Sturdy moving carts available for heavy, bulky items
- Elevators for easy access to upper levels
- Gate access on Sundays
- Convenient freeway access
- Deliveries accepted
- On-site office
- WiFi available
- ADA compliant
- Military discounts
The Self Storage Partner You Can Trust
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7361
Recent Customer Reviews About This Facility
January 15, 2022
Carlous F.
Posted On Google
Shanniece was amazing! Clean storage and great prices!
Response from Extra Space Storage (1/15/2022)
We think Shanniece is great too! Thanks for the positive review, Carlous. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
January 13, 2022
Mikki L.
Posted On Google
I love it..
Response from Extra Space Storage (1/13/2022)
Hello, Mikki. Thank you for the 5-star review! We're so happy you are enjoying your storage! We are always available at 888-storage to help.
January 8, 2022
Ciara B.
Posted On Google
Dana was so amazing she was fast and very informational she explained everything nothing was a hassle it was smooth and seamless and the facility was so clean! I highly recommend
Response from Extra Space Storage (1/11/2022)
Thank you for the excellent rating, Ciara! We're happy Dana was able to provide a smooth rental experience. Please stop by the office or give us a call if there is anything else we can do for you!
January 8, 2022
Ronnie W.
Posted On Google
Great facility, super nice employees. Clean and great service.
Response from Extra Space Storage (1/10/2022)
Hi Ronnie, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and nice staff, so we do our best to make sure we are able to provide that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
January 4, 2022
Isabelle C.
Posted On Google
Shanniece made the whole process so simple and easy!!
Response from Extra Space Storage (1/4/2022)
Hi Isabelle, thank you for your review. We're glad Shanniece made the whole process so simple and easy! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
December 15, 2021
Trisha T.
Posted On Google
Good place for extra space. Friendly, helpful staff.
Response from Extra Space Storage (12/16/2021)
Hi Trisha!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (904) 539-8450 or stop by the facility!
December 13, 2021
Jim P.
Posted On Google
Great place to be. Clean, good service. Shanniece is awesome. (One honest question, though: why only three parking spaces in loading area?)
Response from Extra Space Storage (12/13/2021)
Hi Jim, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
December 11, 2021
Isaiah C.
Posted On Google
Great storage unit but they increased my rate by $90 after just 3 months. Not necessarily too excited about that. EDIT: This unit worked with me and came up with a fair rate increase. They did a great job making the situation right. Much happier!
Response from Extra Space Storage (10/25/2021)
Hi Isaiah, thank you for your review. We're glad our team did a great job making the situation right. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
December 6, 2021
leslie s.
Posted On Google
Very good and easy process! Did everything on the phone, storage unit was clean we felt secure going late in the evening, First month free so reasonable prices!
Response from Extra Space Storage (12/7/2021)
Thanks, Leslie, for the amazing review. Hassle-free renting is what we strive for so it's great your online rental process reflected just that. We are happy to hear you feel good about your rental rate. Let us know if you need any future assistance by stopping by the office or calling us at 888-STORAGE!
December 3, 2021
Angel T.
Posted On Google
CUSTOMER SERVICE IS AMAZING. VERY SATISFIED WITH EXTRA SPACE STORAGE
Response from Extra Space Storage (12/3/2021)
Thank you for the kind words, Angel! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.
December 3, 2021
Carlos H.
Posted On Google
Shanniece was of extraordinary help in getting my gate code for me as this information hadn't switched over from a phone update. Ty !
Response from Extra Space Storage (12/4/2021)
Thank you for the excellent rating, Carlos! We're happy Shanniece was able to provide a smooth rental experience. Let us know if we can?do anything else to help at 888-storage.
December 2, 2021
Mandy K.
Posted On Google
Shanniece and her staff are so professional, courteous and always welcoming. They made sure we had we needed and always happy to help no matter how small the question. The facility is clean, walked often, and thoroughly inspected. We trust this facility to house our entire life (home). Definitely recommend this business.
Response from Extra Space Storage (12/2/2021)
Hi Mandy, thank you for your review. We're glad Shanniece and our team are so professional, courteous, and always welcoming. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
November 11, 2021
Ella Z.
Posted On Google
Faith has such a big help thank you so much ..
Response from Extra Space Storage (11/11/2021)
Hi Ella, thank you for your review. We're glad Faith was able to help! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
November 11, 2021
Rose A.
Posted On Google
I came in to not knowing how to rent or anything Faith was very kind and she walk me through everything sucha nice lady and awesome business
Response from Extra Space Storage (11/11/2021)
Hi Rose, thank you for your review. We're glad Faith was very kind and walked you through everything. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
October 23, 2021
Johnny J.
Posted On Google
Shanniece @ ExtraSpace Excellent Customer Service. She is an asset for the the ExtraSpace Storage Team. See her if you need storage your customer service experience will be the best you ever had...I wanna give 10 stars...lol
Response from Extra Space Storage (10/23/2021)
Hi Johnny J., we appreciate you taking the time to share your experience with us! We agree, Shanniece is such an asset to our team! Thank you for choosing Extra Space Storage for your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?
October 6, 2021
Joshalyn O.
Posted On Google
So I drive by Extra Space Storage all the time, I finally went in an I met Shanniece she's so Cheerful ,Professional and Gorgeous at the same time she answered all my questions that I needed she showed me around the facility so I would be familiar to where my storage room will be.. and the best thing about it she keeps you safe while you're in her presence the building is cleaned and outside is clean everything is a five star so if you ever need a storage room or an extra storage space room come see Shanneice she has all the great deals for you..
October 5, 2021
Jill J.
Posted On Google
I was so excited to see a storage facility opening just down the street from my new home! Moving IN date and moving OUT date were for same day, so I was grateful to have Extra Space Storage at a time when I roost needed ‘extra space.” Signing up was simple! Actually signed up at home, came in to get the key and locate the unit. The management was always helpful and friendly. The facility is beyond clean! My unit was the exact size I needed. Closing my account was as easy as opening one! And once again, the management could not have been nicer! I highly recommend Extra Space Storage!
Response from Extra Space Storage (10/5/2021)
Thanks for the kind words, Jill! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (904) 539-8450 if you need anything.
October 2, 2021
Kristin R.
Posted On Google
Great facility, very clean. Manager was super helpful and easy to work with!
Response from Extra Space Storage (10/2/2021)
We are so happy you had a great experience with us, Kristin! We work very hard to provide a positive experience for all our customers. If you ever need anything feel free to stop by the facility or give us a call at (904) 539-8450.
September 19, 2021
gloria h.
Posted On Google
Clean, good lighting, easy access, good security and friendly!
Response from Extra Space Storage (9/20/2021)
Thank you, Gloria! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out to us at 888-storage if you need anything!?
September 18, 2021
Travis J.
Posted On Google
The online rental was seamless and simple to navigate. The on-site process after I paid my rent online was just as simple. The on-site property manager, Shanniece, is amazing. So friendly, helpful, honest and transparent - all characteristics that I appreciate so much. The premises are clean and spacious. My only complaint is that the loading area needs more parking spaces and a wider drive. If there's a large U-Haul or other truck that can't fit in to one of the loading parking spaces (it's quite a tight turn to get into one of the spaces), the drive is blocked and no other vehicles can get by. I have the convenience of being able to load/unload during off-peak times, but for those who only have the weekends free, you may run into congestion issues at the loading area. However, for my experience, everything has been 5 stars thus far. Shanniece puts the customer service experience over the top. So if ExtraSpace Storage corporate offices are reading this review, please, please, please treat Shanniece well. She is an extremely strong asset for your company.
Response from Extra Space Storage (9/24/2021)
Thanks, Travis, for your suggestion! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Shanniece reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We appreciate you taking the time to leave us your feedback. We will make sure to review your thoughts internally. Please stop by the office or reach out to us at 888-storage if you have any questions!
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Edgewood / US 17
Directions from the North
Take 95 South to Exit 352D (I10 West), From I10 West Exit 361 to Roosevelt Blvd, From Roosevelt Blvd exit at Edgewood Ave, Make a right onto Edgewood Ave then a right onto Plymouth St; Facility is located on the left.
Directions from the South
Take 295 North to Exit 21A to I10; Take I10 East to Exit 360 to McDuff Ave; Right on McDuff Ave down to Plymouth St; Take a right on Plymouth St; Follow Plymouth St down; Facility is located on the right.
Directions from the East
Take 95 North to Exit 361 to Roosevelt Blvd; From Roosevelt Blvd exit at Edgewood Ave, Make a right onto Edgewood Ave then a right onto Plymouth St; Facility is located on the left.
Directions from the West
Take I10 East to Exit 360 to McDuff Ave; Right on McDuff Ave down to Plymouth St; Take a right on Plymouth St; Follow Plymouth St down; Facility is located on the right.