Extra Space Storage at 3280 Vineland Rd

I rarely write reviews, but Lila deserves every word of this one. I’ve had storage units at different locations before, and unfortunately not all experiences were positive. One location I visited had visible rodent droppings inside the facility and even a broken access door that management acknowledged had been an ongoing issue. As someone who had already been dealing with a very stressful move, that experience was enough for me to immediately cancel and leave. That experience made me appreciate this Extra Space Storage location on Vineland even more. Lila has been absolutely wonderful from day one. Every time I visit, she is professional, knowledgeable, patient, and genuinely willing to help. She takes the time to answer questions, explain options, and make sure customers understand everything. She never makes you feel rushed, and she consistently goes above and beyond to provide great service. One thing that stands out is how well maintained and clean this facility is. You can tell that someone truly cares about keeping the property in excellent condition. The difference is noticeable the moment you walk in. Moving and storing your belongings can be stressful, and having someone like Lila there makes a huge difference. She treats people with respect, professionalism, and kindness, which is becoming harder and harder to find these days. Extra Space Storage is fortunate to have an employee like her. If you are looking for a clean, well-managed facility with exceptional customer service, I highly recommend this location. Thank you, Lila, for all your help and for consistently providing such outstanding service.

We have been a customer of Extra Space Storage in Kissimmee for over 2 years. The staff has been extremely helpful and always accessible. In particular Lila, who besides being very professional, has been very patient with and accommodative to my daughter's needs. The facilities are super clean and well managed. Extra Space Storage is a trustworthy business that I would recommend to anyone..

This is going to be my 3rd year with them. The facilities are always clean, and the AC, no problems. This is my ? year with Lila! She is the best! Always kind, helpful, patient when she needs to explain something I may not understand. She continues to be an asset to your company! If management reads this, know that Lila is an employee you so not want to risk losing! She deserves a good raise! None of that .50¢ added. She is honestly, invaluable... Keep her happy bc she is the type of employee any company would want as part of their team! The facilities are very clean. Lila was the extremely nice! She was very nice and helpful. An asset to your company.

I was looking for a storage unit and Lila was so helpful in finding the right accommodations for me. I'll be sure to share my great experience, thanks extra space!!!!

Great place to store your things. Lila assisted me very well. Thank you!