Extra Space Storage facility on 11971 Lake Underhill Rd - Orlando, FL
(338 REVIEWS)

Orlando self storage at 11971 Lake Underhill Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1336

Directions

Intersections/Landmarks

Lake Underhill Rd and Alafaya Trail

Directions from the North

Drive south on FL-417 S. Take Exit 33. Merge onto FL-408 E. Take Exit 21. Turn right onto Alafaya Trail. Turn right onto Lake Underhill Rd. Our facility will be on your right.

Directions from the South

Drive north on FL-417 N. Take Exit 33A. Merge onto FL-408 E. Take Exit 21. Turn right onto Alafaya Trail. Turn right onto Lake Underhill Rd. Our facility will be on your right.

Directions from the East

Drive west on FL-50 W. Turn left onto Alafaya Trail. Turn right onto Lake Underhill Rd. Our facility will be on your right.

Directions from the West

Drive east on FL-50 E. Turn right onto Alafaya Trail. Turn right onto Lake Underhill Rd. Our facility will be on your right.

Frequently Asked Questions

Do I need climate controlled storage in Orlando?

What is the smallest storage unit I can rent at 11971 Lake Underhill Rd?

Can I visit my storage unit after hours at the storage facility on Lake Underhill Rd?

How much will a 10x10 storage unit hold in Orlando, FL?

Can I store my boat in a storage unit at 11971 Lake Underhill Rd in Orlando?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 27, 2022

David M.

Posted On Google

OVERALL RATING

Tara was a great help during my visit today.

Response from Extra Space Storage (6/27/2022)

Thank you for the kind review, David. We're glad Tara was able to help! Our team is here to serve you, so give us a call at (407) 381-1000 if you need any future assistance.

June 27, 2022

Nonabla A.

Posted On Google

OVERALL RATING

Tara the manager the best in the world

Response from Extra Space Storage (6/27/2022)

Thanks for the awesome review, Nonabla! We work hard to meet the expectations of our customers, and we're happy to hear Tara hit the mark for you! Don't hesitate to stop by the office or contact us at (407) 381-1000 if you need anything.

June 21, 2022

Kaye R.

Posted On Google

OVERALL RATING

Tara and Brandon were awesome. They made the move in experience a pleasurable one. I'm glad I chose Extra Space Storage as my storage provider!

Response from Extra Space Storage (6/21/2022)

Thanks for the positive review, Kaye! We are glad you had a great experience with Tara and Brandon. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 20, 2022

Rob W.

Posted On Google

OVERALL RATING

This staff Tara in particular are always wonderful

Response from Extra Space Storage (6/20/2022)

We think Tara is great too! Thanks for the positive review, Rob. Please stop by the office or give us a call at 888-STORAGE.

June 20, 2022

HealthyHair C.

Posted On Google

OVERALL RATING

Tara was amazing. Very transparent and very informative. Nice positive attitude and I really am excited to be renting from Xtra space. Thank you Tara

Response from Extra Space Storage (6/20/2022)

We think Tara is great too! Thanks for the positive review, Healthyhair. We're glad she was very transparent, very informative, and has a nice positive attitude. Please stop by the office or give us a call at 888-STORAGE.

June 1, 2022

Edwin H.

Posted On Google

OVERALL RATING

The best customer service ever

Response from Extra Space Storage (6/2/2022)

Thank you for the kind words, Edwin! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.

May 28, 2022

Mariano P.

Posted On Google

OVERALL RATING

Tara was great and we got our space just as expected!

Response from Extra Space Storage (5/29/2022)

We think Tara is great too! Thanks for the positive review, Mariano. Stop by our office if you need anything in the future!

May 25, 2022

Reggie G.

Posted On Google

OVERALL RATING

Very clean space, well maintained and a professional company to work with. High Regards, Reginald

Response from Extra Space Storage (5/26/2022)

Hi Reggie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 21, 2022

Richard C.

Posted On Google

OVERALL RATING

Starting a lease and later moving to a larger unit was a breeze. The staff are very helpful and friendly plus the facility is well kept!

Response from Extra Space Storage (5/21/2022)

Hi Richard, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 13, 2022

Miyamoto H.

Posted On Google

OVERALL RATING

Location is clean and in a good area. Tara here is a great help. She’s usually there herself but shes always on top of things. I had dropped something while i was packing and she went out of her way to track me down and let me know. Great storage unit.

Response from Extra Space Storage (5/13/2022)

Thanks for the great review, Miyamoto Hasashi! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Tara reflects that! Please call us at (407) 381-1000 if you have any questions!

May 9, 2022

melissa d.

Posted On Google

OVERALL RATING

Tara was extremely helpful and pleasant to work with. Grounds are very clean and well maintained.

Response from Extra Space Storage (5/10/2022)

Hello, Melissa. Thank you for the review. We're so glad Tara could meet your storage needs. Please stop by the office if you need anything!

May 2, 2022

Brian D.

Posted On Google

OVERALL RATING

Excellent all around. 5 stars

Response from Extra Space Storage (2/25/2022)

Thank you for the excellent rating, Brian! Don't hesitate to reach out if you need anything!

May 2, 2022

Hector S.

Posted On Google

OVERALL RATING

Tara is what makes this Extra Space location worth every penny. Her friendly attitude and excellent service goes far beyond expected. I highly recommend this storage location! Thank you Tara :-)

Response from Extra Space Storage (5/4/2022)

Hi Hector, thank you for recommending us. We're glad Tara has a friendly attitude and service goes far beyond expected. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 29, 2022

Mr. “.

Posted On Google

OVERALL RATING

I have to say, hands down one of the best experience i have had to rent some storage! The staff help me out with all of my needs!

Response from Extra Space Storage (5/3/2022)

Hello, Mr. “kupid”. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (407) 381-1000.

April 25, 2022

slicktar

Posted On Google

OVERALL RATING

The facility is nice but the prices....... OH MY GOODNESS! They give a nice starting price but the price to store your belongings SKYROCKETS the longer you leave your things there.... It would seem like it would be the oppisite since most businesses value loyal, longtime customers.!! They actually read my post, and to my pleasant surprise responded to me personally and to the situation. They lady that contacted me works on site. (I won’t use her name to protect her privacy) she went above and beyond to make the situation right!!! I feel better now!!!

Response from Extra Space Storage (4/17/2022)

We understand the frustration of rate increases. Thank you for your feedback, Slicktar. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. Please call us if you'd like to discuss your rental rate at 888-storage.

April 19, 2022

Saif A.

Posted On Google

OVERALL RATING

very nice and helpful

Response from Extra Space Storage (4/19/2022)

Hi, Saif ! Thanks for the positive review, it means a lot to our team. Please call (407) 381-1000 if you have any questions about your rental.

April 18, 2022

Rhonda V.

Posted On Google

OVERALL RATING

Your storage units and hallways are nice and clean, drive ways are clean and wide enough except for the backside where you are now renting spaces for vehicles, campers, etc. Your prices have skyrocketed and I am probably going to have to move to another storage area.

Response from Extra Space Storage (4/19/2022)

Hi Rhonda Van, thank you for taking the time to share your experience with us. We’re sorry to hear you are unsatisfied with your rate. We’d like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

April 18, 2022

Pamela F.

Posted On Google

OVERALL RATING

My daughter put my things in your storage unit. She told me it's a very nice place & I would be happy with it. I haven't been there yet. I live in another state & trying 2 find a place to live. I'm a disabled senior on a fixed income. The original price was perfect for my budget. Your rates have changed since that 1st day my daughter put my things in there. Do you have prices for a low income disabled seniors? That would be locked in for the rest of the time my things are in there? That would be very helpful. I am very happy with your storage unit. I must give a big thank you to Kiki. She is always a pleasure to speak with. Thank you.

Response from Extra Space Storage (4/18/2022)

Thank you for leaving us a rating, Pamela. We're month to month so your rate is not locked in for the entire stay with us. We're glad it is always a pleasure to speak with Kiki. Please feel free to contact us at (407) 381-1000 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

April 16, 2022

Nessa J.

Posted On Google

OVERALL RATING

Tara was very informative, helpful and made the rental process easy and quick!

Response from Extra Space Storage (4/17/2022)

Thank you for the excellent rating, Nessa! We're happy Tara was able to provide a smooth rental experience. If you ever need anything, please stop by!

April 16, 2022

Valerie-Warren P.

Posted On Google

OVERALL RATING

Tara has been absolutely wonderful. She is very professional, personable and awesome. My husband and I moved an hour and a half away from Tara's location (Lake Underhill) but we kept our items stored at her location simply because of her. She is such a great asset to Extra Space Storage and I will recommend Extra Space at her location for as long as she is still in charge there. Extra Space don't lose this girl!!!!

Response from Extra Space Storage (4/17/2022)

Hi Valerie-Warren, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tara. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.