Nikita made my day! Not only was she so helpful, she was also professional. She was patient with me as I was in a rush. She helped me get through the rental contract with ease. I hope you always praise her as she is a smart gal. She represents your company well. Thank you Nikita for making my crazy day into a better one!

I had a very kind, smart, and helpful manager named Nikita help me with my storage unit today. I couldn’t have asked for an easier process so she needs a raise and bonus!

Extra Space Storage helped us out of a tight jam thanks to Storage King. Movers were less than an hour out on a Sunday and couldn't get in touch with the manager of Storage King. Marquita from Extra Space Storage went above and beyond to find us a place on a Sunday. She saved our whole move. Extra Space Storage customer service has been excellent.

I call in today with a whole lot of complicated questions today and to tell the truth aggravated about my situation,and Nikita handled my situation like a true boss,she was so professional and patient with me I almost forgot what I was agitated about. I found out I owed money but because of her elite customer service skills I was looking forward to handling my outstanding business.....So I choose to come in to pay my bill and more of the same from this young lady. I am a big customer service guy and I don't remember the last time I came across service like this....You guys got something special behind that counter and I'm sure it's recognized throughout your company. Thank you!

I must say extra space Storage is wonderful. Among the awesome staffs extra space storage provides, Nikita does amazing job. She deserves all the recognition she should get. Thank you

I had a fantastic experience with this storage facility during my daughter’s college move-out. From start to finish, everything was handled with professionalism and efficiency. I needed a 5x5 unit on short notice, and the representative I spoke with through the call center was incredibly helpful and informative. They made sure I got exactly what I needed without any hassle. When I arrived on-site, Nikita, the on-site manager, truly went above and beyond. She greeted us with a warm smile and walked me through the entire process with kindness and clarity. Her professionalism and helpful attitude made the experience even more reassuring during a hectic time. The facility itself is impeccably clean and well-maintained, with the added bonus of being air-conditioned—perfect for keeping items safe during the summer heat. The app was also a game-changer! It allowed me to open the doors remotely and manage my payments online with ease. I highly recommend this storage facility to anyone looking for a secure, clean, and customer-focused place to store their belongings. Huge thanks again to Nikita and the team for making the process smooth and stress-free!

The ladies at the counter were very kind and helpful.

Nikita was truly sent by an Angel! She’s professional, patient and empathetic. Thank you so much for taking the time out to help me navigate a confusing process.

What a very nice place to store your beloved belongings! Nikita was always helpful and very sweet to work with. She helped me with anything that I needed. What an asset to extra space storage. Thank you so much Nikita and extra space storage!

NIKITA CULL & SHANNIQUA provided AMAZING customer service