Tallahassee self storage at 2568 W Tennessee St

Very nice consultant, Marcus, extremely helpful

Marcus was very helpful with all of my questions, and also with helping me get my money back for a lock I didn’t need. I really appreciated his patience and kindness

The ppl are nice

I rarely leave reviews, but this place deserves one. I've been helped by various people from this specific location, and they've all done way more than I would have hoped for them to do. I had a billing issue, it was taken care of within 2 minutes with email confirmations immediately after. Marcus Tipton was the last person I dealt with, and he didn't have to help me the way he did because it was my own mistake, but he made things right. I'm glad I found this place and will not only use them again, but I will recommend them to anyone. Thank you for your wonderful business model.

Very helpful and accommodating customer service!

It was very very good, no complaints whatsoever!!

Very nice people, very clean.

Really friendly and welcoming staff. Ready to help and easygoing; would recommend!

The office staff were very friendly, the location was immaculate, and there were plenty of size options available.

Rented a storage unit online. The process was streamlined, easy to navigate, and I understood each step as it occurred. I received SMS notifications verifying I had successfully navigated the process, and received a call from Marcus Tipton acknowledging my rental and explaining next steps in how I could obtain access to the unit. So far, so good, and I am giving Extra Space Storage 5 stars for enabling me to complete an essential task with the minimum amount of effort, and for Marcus' engagement and responsiveness as I navigated the process.

Had a great experience with Moving in and signing of paperwork highly recommend

New facility ….extremely clean. Reasonably priced.

Yes , I Lorian Williams really did enjoy my experience with the sales staff & the units. I've experienced were always clean & enough space for my belongings. I would love to send other customers to you all for a very good experience with u all including having a restroom available possibly each floor. I was very please with your staff & the units. Sorry I was forced to up & leave immediately for personal reasons. But if need be I would love to come back for my personal storage.

After being blown off my CubeSmart on North Monroe (see previous review), I stumble upon this place. I make an on-line reservation for a 5 x 10 unit....smaller that I wanted, but functional. I get a phone call from Tiara about 10 minutes after, asking me if I am ready to sign the agreement....but first, I state that I would like to check out the unit to ensure it would fit my needs.....she obliged. I arrive and I am greeted by Tiara promptly as I enter the facility. She confirms who I am and walks me to see the unit before signing. It looks clean and we sign and I start moving my items. Fast forward a couple of hours....I realize the unit that I have isnt going to be big enough....Tiara, saves the day. I ask if there is a larger unit and she instantly tells me yes and proceeds to start the transfer paperwork. As I am taking my third load up to the new unit, she rides in the elevator to unlock the new unit and tells me that I have 24 hours to switch the items from the old unit to the new.....and then asks if I have any more questions and nothing came to mind..... Then there is a question, I catch Tiara at the elevator and ask her a question that she cannot answer....we are on the third floor. She says she will find out and let me know....so I decide to start moving my items, figuring that she would catch me on my way out or something...but no...she gets the answer and comes all the back to the unit, on the third floor, to give me my answer. I cannot give her the proper accolades for her help and dedication to customer service. This place is well lighted and clean.

You in and out easy access to storage. Clean building , friendly staff .

Tiara was very helpful I was having a awful day and she helped me very well , her spirt was amazing !

They were super nice and helpful throughout my stressful process. I had to move out of my apartment in a matter of a day and as soon as we called, they gave me a lock and I was free to move in that moment! Make sure that you are super transparent with them and speak of fees. Go bigger than what you think you might need.

I really enjoyed the few months I had my storage. I had no problem with bugs or anything and Marcus and the staff was very friendly, professional and polite. Thanks for everything!

Awesome experience. Tiara was a great person to work with at the Tallahassee Tennessee street location.

The only thing is they don’t have a trash can is that normal??