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Extra Space Storage facility on 5110 McGinnis Ferry Rd - Alpharetta, GA
(252 REVIEWS)

Alpharetta self storage at 5110 McGinnis Ferry Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7566

Directions

Intersections/Landmarks

McGinnis Ferry Rd and Windward Pkwy

Directions from the North

Drive south on US-19 S. Take Exit 12. Turn left onto McFarland Pkwy. Turn left onto McGinnis Ferry Rd. Our facility will be on your left.

Directions from the South

Drive north on US-19 N. Take Exit 12A. Turn right onto McFarland Pkwy. Turn left onto McGinnis Ferry Rd. Our facility will be on your left.

Directions from the East

Drive northwest on McGinnis Ferry Rd. Pass Douglas Rd and continue northwest. Our facility will be on your right after Windward Pkwy.

Directions from the West

Drive southeast on McGinnis Ferry Rd. Pass Old Alpharetta Rd and continue southeast. Our facility will be on your left.

Frequently Asked Questions at 5110 McGinnis Ferry Rd

What items need climate controlled storage at 5110 McGinnis Ferry Rd?

What size padlock should I use for storage unit at 5110 McGinnis Ferry Rd?

What size storage unit do I need for my car at 5110 McGinnis Ferry Rd?

Is it safe to store electronics in a storage unit at 5110 McGinnis Ferry Rd?

Does the storage facility at 5110 McGinnis Ferry Rd have short term self storage available?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 29, 2022

Don H.

Posted On Google

OVERALL RATING

I really appreciate how accommodating they were. The registration process was online and that made things easy. Staff is professional and helpful. Everything you would expect from a service provider.

Response from Extra Space Storage (6/29/2022)

Thank you for the excellent rating, Don! We're happy we were able to provide a smooth rental experience. We're glad our team is professional and helpful. Please stop by the office or give us a call at 888-STORAGE.

June 26, 2022

Zohreh A.

Posted On Google

OVERALL RATING

Jacklyn always says hello to me, checks on me, and asks me if I need anything. She is always helpful and eager to help .

Response from Extra Space Storage (2/13/2022)

Thank you for the kind words, Zohreh! We're glad the customer service that you received from Jacklyn was helpful. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 21, 2022

Liz R.

Posted On Google

OVERALL RATING

JACLYN IS TOTALLY * AMAZINGLY * WONDERFUL!!!!! With a major life change ahead, I needed to secure a storage space quickly. My son had used this location when it was Cube Smart, so I thought I'd give it a try, hoping it was just as good before. From the moment I walked in the door, I felt like a valued customer. Jaclyn's hello was so cheery and happy, it made me smile before I even saw her! She was so warm and welcoming and I knew then and there that this storage complex was even better than before. It was, in fact, fabulous. Jaclyn was SO unbelievably patient with all my questions and helped me sort out what size units might work for my needs. As she was helping me, a couple came in and were waiting patiently to be helped. It turned out that their needs were similar to mine, so Jaclyn was able to take us on a "Group" tour of the units. She was able to show us several different sized options and that really helped the three of us determine what worked best for us. And of course, Jaclyn provided us with the cost of each unit, with and without ,the "month-free benefit. which I really appreciated! While on the tour, we all got talking about all sorts of things and by the time we got downstairs, we felt like family. Jaclyn's sense of humor was so infectious, I think we all could have stayed for the rest of the afternoon talking. When I left, I was still unsure of what size unit to rent and when I got home, I did some calculating to figure out what would be the most cost efficient unit. I called Jaclyn and she remembered me right away. She was SO helpful in securing the best unit she could find and was able to put a hold on it to give me a few more days before starting the contract. I cannot emphasize enough what an incredibly sweet and kind person Jaclyn was, not only to me, but anyone who walked in the door. There is such a feeling of despair in the world and it seems no one is happy doing their job. However, once you walk in the door and meet Jaclyn, the outside world completely disappears! I thought I was going to Extra Storage just to rent a storage unit but I left there feeling a happiness that stayed with me for the rest of the day! Meeting Jaclyn renewed my faith that there are wonderful people in the world, you just have to find them! Obviously, I would recommend Extra Storage to anyone. The facility is kept spotless and makes putting things in storage a breeze. Knowing that your belongings are in a climate controlled and safe place, takes all that worry off your shoulders!

Response from Extra Space Storage (6/22/2022)

Hi Liz. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jaclyn! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

June 18, 2022

Sherry G.

Posted On Google

OVERALL RATING

Mark really helped us to find the best storage option and location for a semi truck unloading during our upcoming interim out of state home move. He went out of his way to get us set up

Response from Extra Space Storage (6/18/2022)

Sherry, we are so happy to hear that Mark could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Let us know if we can?do anything else to help at 888-storage.

June 11, 2022

Christopher M.

Posted On Google

OVERALL RATING

Very courteous and helpful.

Response from Extra Space Storage (6/11/2022)

Hi Christopher!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (770) 569-4999 or stop by the facility!

June 2, 2022

Mike D.

Posted On Google

OVERALL RATING

Clean, well kept. Great air conditioning and friendly, professional staff.

Response from Extra Space Storage (6/2/2022)

Hi Mike, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help!

May 27, 2022

Teri H.

Posted On Google

OVERALL RATING

I have not moved into my storage unit yet but Mark's customer service was exceptional and honestly a breath of fresh air after a tough week of unforeseen circumstances. If this is any indication to what the remainder of my time utilizing their services will be like, then I am in good hands.

Response from Extra Space Storage (5/27/2022)

Thanks for the awesome review, Teri! We work hard to meet the expectations of our customers, and we're happy to hear Mark hit the mark for you! Don't hesitate to stop by the office or contact us at (770) 569-4999 if you need anything.

May 27, 2022

Kennedy M.

Posted On Google

OVERALL RATING

Jaclyn was super helpful at Extra Space Storage. It was a clean and nice front desk area. She helped me and it took just 5 minutes! Thank you Jaclyn. Roll Tide

Response from Extra Space Storage (5/27/2022)

Thank you for the kind words, Kennedy. We're glad Jaclyn was able to help! Our team is here to serve you, so give us a call at (770) 569-4999 if you need any future assistance.

May 21, 2022

Alvaro V.

Posted On Google

OVERALL RATING

Mark is great! Super helpful guy.

Response from Extra Space Storage (5/21/2022)

Thank you for the kind review, Alvaro. We're glad Mark was able to help! Our team is here to serve you, so give us a call at (770) 569-4999 if you need any future assistance.

May 17, 2022

Pavan R.

Posted On Google

OVERALL RATING

Jackie provided an exceptional service and also gave the best price with additional discount.

Response from Extra Space Storage (5/18/2022)

Thanks for the awesome review, Pavan! We work hard to meet the expectations of our customers, and we're happy to hear Jackie hit the mark for you! Don't hesitate to stop by the office or contact us at (770) 569-4999 if you need anything.

May 14, 2022

Elton L.

Posted On Google

OVERALL RATING

Jaclyn did a great job for me.

Response from Extra Space Storage (5/14/2022)

Thanks for the positive review, Elton! We are glad you had a great experience with Jaclyn. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

May 13, 2022

Dipannita C.

Posted On Google

OVERALL RATING

Jaclyn, was such a delight! She made the entire process seamless. We just rented a place here and it was a breeze. Jaclyn, went through the entire process of renting, explaining , the prices etc. the facility is clean and well kept. I am glad we made this choice and we had Jaclyn to help us through.

Response from Extra Space Storage (5/13/2022)

Thank you for taking the time to leave your review, Dipannita! We're so happy to hear Jaclyn was able to make your rental process a breeze! It's wonderful to know you found our property clean and well-kept. Give us a call at (770) 569-4999 if you need any future assistance.

May 3, 2022

Elliott B.

Posted On Google

OVERALL RATING

Super clean, well run, polite staff. Came in handy while I was living with family, and was well within my budget.

Response from Extra Space Storage (5/4/2022)

Hi Elliott, your kind words are appreciated! We make it a priority to provide clean, well-run facilities and are so glad to hear your experience reflects that. We're glad our team was polite. Please stop by the office or give us a call at 888-STORAGE or stop by the office.

April 30, 2022

Donald W.

Posted On Google

OVERALL RATING

Jaclyn was an absolute pleasure to work with…for a GA Dawgs fan! She was very professional and courteous and also very funny. Great service!

Response from Extra Space Storage (4/30/2022)

Hello, Donald. Thank you for the 5-star review! We're so happy Jaclyn could help. Don't hesitate to reach out to us at 888-storage if you need anything!

April 27, 2022

Derrick A.

Posted On Google

OVERALL RATING

Jaclyn has been very helpful in working with me on my four storage units. I appreciate her kindness when I call in for help.

Response from Extra Space Storage (4/27/2022)

Thank you for the kind words, Derrick. We're glad Jaclyn was able to help! Our team is here to serve you, so give us a call at (770) 569-4999 if you need any future assistance.

April 26, 2022

Hero 6.

Posted On Google

OVERALL RATING

This place is great, Jaclyn was awesome and did everything to meet my needs.

Response from Extra Space Storage (4/26/2022)

Thanks for taking the time to leave us a review, Hero! We are so glad Jaclyn could meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 26, 2022

T B.

Posted On Google

OVERALL RATING

JACLYN IS AMAZING!!!!! Her customer service is superb! This is my first time renting a storage space and I made a mistake when trying to book it online. So I decided to call and Jaclyn was able to assist me right away! She made the process smooth, easy and convenient! She answered all my questions and provided the highest level of customer service!!! I'm so happy that I chose the facility on McGinnis Ferry and I'll be recommending it to anyone who has storage needs!

Response from Extra Space Storage (4/26/2022)

T, we are so happy to hear that Jaclyn could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We really appreciate the recommendation as well as the 5-star review! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 26, 2022

Rosalind S.

Posted On Google

OVERALL RATING

I ?? this Location! Jaclyn was awesome and extremely helpful!!!

Response from Extra Space Storage (4/26/2022)

Thank you for the kind words, Rosalind. We're glad Jaclyn was able to help! Our team is here to serve you, so give us a call at (770) 569-4999 if you need any future assistance.

April 26, 2022

Teach L.

Posted On Google

OVERALL RATING

I would would definitely recommend this place to everyone, The place is well upkept and The costumer service I received from Mark was impeccable.. Thank you so much, and God bless!

Response from Extra Space Storage (4/26/2022)

Hello, Teach. Thank you for the review. We're so glad we could meet your storage needs. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

April 16, 2022

INOJ M.

Posted On Google

OVERALL RATING

I not only appreciate the efficiency and ease of renting a unit but also the customer service is stellar! Thank you Jacklin and to your assistant!

Response from Extra Space Storage (4/16/2022)

Hi, Inoj ! Thanks for the positive review, it means a lot to our team. Please call (770) 569-4999 if you have any questions about your rental.