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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1698
Intersections/Landmarks
Quick Trip Gas station - Buford Hwy and Berkely Lake Rd.
Directions from the North
Drive southeast on Pleasant Hill Rd. Take exit US-23/GA-13 and turn left onto Buford Hwy. Pass QuikTrip then turn left onto N Berkeley Lake Rd NW. Our facility will be on the left.
Directions from the South
Drive northwest on Pleasant Hill Rd. Cross I-85 and continue straight. Turn left onto N Berkeley Lake Rd NW. Our facility will be on the right.
Directions from the East
Drive southwest on US-23/Buford Hwy. Pass QuikTrip then turn left onto N Berkeley Lake Rd NW. Our facility will be on the left.
Directions from the West
Drive northeast on US-23/Buford Hwy. Turn right onto N Berkeley Lake Rd NW. Our facility will be on the left.
Size Disclaimer
*Excludes administrative and insurance fees
July 2, 2022
Posted On Google
Darrell was super helpful when I had to suddenly change my move in date to same day, he made sure I got my gate code and info asap highly highly recommend working with him if you rent from this extra space
Response from Extra Space Storage (7/3/2022)
Hi Brandy, thank you for your review. We're glad Darrell was super helpful. Thanks for recommending Extra Space Storage! Please stop by the office or give us a call at 888-STORAGE.
June 27, 2022
Posted On Google
Called and spoke with Angel with a complicated move in. He stopped and worked through the situation, found me a unit at another location and even sent photos needed. A huge difference from when I called a competitor and they said they couldn't help and hung up. It was very much appreciated. I then contacted the contact person at the unit Angel had found for me, Earl, and he was also extremely helpful and easy to work with. Overall a great experience.
Response from Extra Space Storage (6/28/2022)
Hi Loran, thanks so much for your review! We are thrilled to hear your experience with Angel and Earl was positive and are always here to help with your storage needs! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Give us a call at (770) 814-7420 or stop by the office if you need anything!
June 22, 2022
Posted On Google
I wanted to take a moment to thank Darrell, the new property manager. I have been at this facility for over 4 years and recently had a few concerns. Darrell listened, made some calls and addressed all of my concerns in a timely manner.
Response from Extra Space Storage (6/22/2022)
Thanks for the awesome review, Michael! We work hard to meet the expectations of our customers, and we're happy to hear Darrell was able to assist with your needs. Let us know if we can?do anything else to help at 888-storage.
June 22, 2022
Posted On Google
The manager was awesome. He helped update expired information and was very professional. Thank you Mr D.
Response from Extra Space Storage (6/23/2022)
Wow, thanks for the great review Child! We are so glad you had a positive experience with Mr. D. If you ever need any help feel free to stop by or call us at (770) 814-7420.
June 18, 2022
Posted On Google
Needed a storage unit at the last minute. Walked in and Darrell at the counter was most helpful in providing me with a unit. Darrell provided great customer service. I would reccomend Extra Space Storage to my friends.
Response from Extra Space Storage (6/18/2022)
Hello, Tracy. Thank you for the 5-star review! We're so happy Darrell could help. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
June 13, 2022
Posted On Google
Darryl was very friendly and helpful. He took the time to make sure that I was informed and satisfied with my decision.
Response from Extra Space Storage (6/13/2022)
Thank you for the kind review, S. We're glad Darryl was friendly and able to help! Our team is here to serve you, so give us a call at (770) 814-7420 if you need any future assistance.
June 10, 2022
Posted On Google
Daryl was awesome with assisting me with moving in and moving out of my unit! He made it such a easy process.
Response from Extra Space Storage (6/11/2022)
Thanks for taking the time to leave us a review, Chelsea! We are so glad Daryl could meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 9, 2022
Posted On Google
I'm really happy to be a customer at extra space , Wonderful customer service from the Manager he made everything happen for me . If you are looking for a place a clean place that is and not only that Digital Access as well. This is the place ! I love it. Thank You
Response from Extra Space Storage (6/10/2022)
Thanks for the great review, Renee! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Please call us at (770) 814-7420 if you have any questions!
June 8, 2022
Posted On Google
Appreciate Darrell for walking me through the lease info. Very kind and helpful.
Response from Extra Space Storage (6/8/2022)
Thank you for the kind words, Yvette. We're glad Darrell was very kind and helpful! Our team is here to serve you, so give us a call at (770) 814-7420 if you need any future assistance.
June 7, 2022
Posted On Google
I found Mr Darrell went above and beyond the word Courtesy and knowledgeable in this profession, the property was extremely clean and the storage unit was not was What I expected however. Mr Darrell showed how it could work and I actually visualize it working. I felt comfortable and in a secure environment, So Happy I chose Extra Space. Ms Deborah Brooks
Response from Extra Space Storage (6/7/2022)
Thanks for the great review, Deborah! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Mr. Darrell reflects that! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 6, 2022
Posted On Google
Mark (manager) Darryl (assist. mgr.) Were wonderful! their helpful spirit and ability to assist with difficult situations really was appreciated! Thanks Guys! Laura S.
Response from Extra Space Storage (6/6/2022)
We think Mark and Darryl are great too! Thanks for the positive review, Laura. Stop by our office if you need assistance or have any questions.
June 5, 2022
Posted On Google
Great experience! Very nice workers, clean unit, safe and secure. I was there for years and only left because I no longer needed storage. Easy move out, too!
Response from Extra Space Storage (6/6/2022)
Thank you for your feedback, Amy! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs.
June 3, 2022
Posted On Google
Darrell was an exceptional employee at this location! He was able to confirm my reservation and complete all necessary paperwork over the phone, which was very convenient He was also knowledgeable, professional, and friendly. Thank you!
Response from Extra Space Storage (6/3/2022)
Hi Alaysia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Darrell! Please stop by the office or reach out to us at 888-storage if you have any questions!
May 27, 2022
Posted On Google
Smooth, pain free process A++++
Response from Extra Space Storage (5/28/2022)
Thank you for the excellent rating, Peter! We're happy we were able to provide a smooth rental experience. Give us a call at 888-storage or stop by the office if you need anything!
May 26, 2022
Posted On Google
Daryl abs Mark provided Great customer service. Thanks
Response from Extra Space Storage (5/27/2022)
Thanks for the positive review, Sharon! We are glad you had a great experience with Daryl and Mark. Please stop by the office or reach out to us at 888-storage if you have any questions!
May 21, 2022
Posted On Google
Good Service ??
Response from Extra Space Storage (5/21/2022)
Hi, Garey Ferguson ! Thanks for the positive review, it means a lot to our team. Please call (770) 814-7420 if you have any questions about your rental.
May 19, 2022
Posted On Google
Daryl was extremely helpful with locking in my storage unit. Awesome customer service!!
Response from Extra Space Storage (5/19/2022)
Hello, Charilyn. Thank you for the review. We're so glad Daryl could meet your storage needs. Please stop by the office if you need anything!
May 18, 2022
Posted On Google
Darrell was very detailed and patient. His personality was wonderful.
Response from Extra Space Storage (5/19/2022)
Hi Adriane, thank you for your review. We're glad Darrell was very detailed and patient. Please stop by the office or give us a call at 888-STORAGE or stop by the office.
May 4, 2022
Posted On Google
The staff in the office were very helpful and took me on a tour around the facility. The process for getting a storage unit was quick and easy. I wish more storage facilities were like this one.
Response from Extra Space Storage (5/5/2022)
Hi Caleb, thank you for your review. We're glad our team was very helpful and took you on a tour around the facility. We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!
May 4, 2022
Posted On Google
The manager Mark was awesome. He was very helpful during my move out process. Anytime I called he answered with a very professional demeanor. I would definitely recommend extra storage space in Duluth GA.
Response from Extra Space Storage (6/27/2019)
Thank you for the kind words and recommendation, James. We're glad Mark was very helpful during your move-out process and answered with a very professional demeanor anytime you called. Stop by our office if you need assistance or have any questions.