Lawrenceville Self Storage at 840 Scenic Hwy

Very professional, knowledgeable and friendly.

Miss London took care of me when I moved into my unit at extra space storage also she was very polite I think that she is a great worker employer she need a big raise and I think that I would love to continue to rent from extra space storage

Awesome!

Very great customer service from a young lady named London , she was extremely helpful and nice

London is awesome

Ajay has very good customer service!

London was extremely helpful and signing up as a new customer was flawless!

I have always had awesome service at this location. The person that helped me was very knowledgeable and her voice was so pleasant that you could just see her smiling. I wish that I had gotten her name. She was the best.

My customer service Lady was Very Very Awesome, Kind, Knowledgeable, Understanding, Helpful, and Outstanding the best service I have had anywhere in the last 4 years. The process was easy, fast, and comfortable. Very clean and well lit building, I feel my items will be so Safe and Secure.

Awesome customer service and absolutely clean environment. London thanks for the amazing customer service

Quick fast and amazing service

Probably the nicest staff I have encounter in a while. I would highly recommend this place.

The young lady was very polite and extremely helpful!!!

I had the best experience ever. London assisted me with my moving. She was very professional, courteous and kind. Just when I thought customer service was a thing of the past. I called Extra Space Storage and was amazed at the level of service I received.

Customer Service is wonderful and London has been the best customer service provider i have experienced

London was very kind and very helpful setting up the storage unit.

Ajaya was great had a lot of patience, answered all my questions and something that was a big plus+ was that I got a storage space in under 20 minutes.

Thank you London for your friendly, professional attitude.

Had an amazing experience!! I believe London was the one who assisted me and made everything super easy! She was a great help and actually moved in yesterday and the facility is great and very accessible as well! Great storage unit and great service from some really amazing people!

I called to get a quote for a 4 bdrm storage space. Was connected with Mika Y. who as very sweet, kind, seemingly knowledgeable, & with amazing energy. There were no large units available at the time so she set me up with two medium sized units and I got a promotion for the 1st month free where I'd only be due to pay $24 admin fees for each unit.. I received a follow-up call from London, management, who assisted with the application process. She was also amazingly kind and patient with me. During this process, I was informed of other fees like the locks which you are required to purchase through them. and monthly insurance which is also required. I ended up paying almost 3x the amount initially quoted for both units with the exclusion of 1st month's rent. The elevators were also timed and would beep loudly (and perhaps malfunction all together according to the sign next to the doors) if the doors were opened for too long. This made moving & maneuvering larger/heavier items much more difficult in a short period of time. All in all, the building and storage units were clean, of higher quality, & secure. The customer service was awesome apart from the pricing expectations originally given. Had my expectations been more realistic and the elevators weren't timed so short, the total experience would've been 5 stars.