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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8161
Intersections/Landmarks
Across from 3 Way Camper Dealership, Next Door to Must Ministries Offices.
Directions from the North
Drive south on I-74. Take exit 269 and turn right onto Ernest W Barrett Pkwy NW. Turn left onto US-41 S/Cobb Pkwy NW. Turn right onto White Rd. Our facility will be directly ahead.
Directions from the South
Drive northwest on US-41/Cobb Pkwy. Pass Canton Rd Conn NE and continue straight. Turn left onto White Rd. Our facility will be directly ahead.
Directions from the East
Drive southwest on Canton Rd Conn NE. Take the exit for US-41 and turn right onto US-41 N/Cobb Pkwy. Turn left onto White Rd. Our facility will be directly ahead.
Directions from the West
Drive southeast on US-41/Cobb Pkwy. Pass McDonald’s and continue straight. Turn right onto White Rd. Our facility will be directly ahead
Size Disclaimer
*Excludes administrative and insurance fees
June 24, 2022
Posted On Google
Debbie is always kind and incredibly helpful! I would recommend Debbie and Extra Space to my friends and family. Thanks for all you do!
Response from Extra Space Storage (6/24/2022)
Thank you for the kind words, Hunter. We're glad Debbie was so kind and helpful! Our team is here to serve you, so give us a call at (770) 425-7191 if you need any future assistance.
June 17, 2022
Posted On Google
We rented a 10x30 climate control unit. Initially I was not happy because the previous manager made me sign up for the insurance and told me it was mandatory (even though I informed him we had our belongings covered under our insurance) when the reality of it was, their insurance is only mandatory for the 1st month you rent and then you can decline it further. I was unaware of this until I called about a different discrepancy to address. I found out that the facility had a new manager Ms. Shequita and upon explaining to her the situation, she was the one that informed me of the correct policy. Ms. Shequita Is the Saving grace of this facility. She is the reason this is a 5 ?? review and not 3. Pros for the facility: super clean, gated, has surveillance & well maintained. Cons for the facility: I need access to my unit 24/7 since it is over 2 hours from where I am. Even though you have your own gate code to gain access, I only found out that you can’t get in 24/7 when I drove over night to grab some items and the gate wouldn’t open. So there are limited hours for access. I have never experienced that before with any other storage facility & I specifically asked the previous manager about access. So yea, Ms. Shequita is a 5 ?? manager & she needs a raise.
Response from Extra Space Storage (6/17/2022)
Thanks for the awesome review, Alise! We work hard to meet the expectations of our customers, and we're happy to hear Shequita hit the mark for you! It's great to know she was informative and helpful in addressing your insurance concern. We are glad you found our property clean, secure, and well-maintained. We appreciate your feedback on our gate access after hours. Don't hesitate to stop by the office or contact us at (770) 425-7191 if you need anything.
June 17, 2022
Posted On Google
I want to point out how professional and helpful Shequita Neely was.she made the process easy. She is an asset to your company
Response from Extra Space Storage (6/18/2022)
Thank you for the excellent rating, Curtis! We're happy Shequita was professional, helpful, and able to provide a smooth rental experience. Thank you for your kind words! Please give us a call at 888-storage if anything comes up!
June 15, 2022
Posted On Google
Shaquta was a great help. Answered all the questions i had and help me get what i needed. Thank you
Response from Extra Space Storage (6/15/2022)
Hi Damn., Thank you for taking the time to leave your review! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Shequita! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
June 15, 2022
Posted On Google
Thanks Shequita for all your help. Fast and easy process
Response from Extra Space Storage (6/15/2022)
Thank you for the kind review, Chris. We're glad Shequita was quick and able to help! Our team is here to serve you, so give us a call at (770) 425-7191 if you need any future assistance.
June 15, 2022
Posted On Google
Thanks Shequita, your the best.
Response from Extra Space Storage (6/15/2022)
Thanks for the awesome review, Christopher! We work hard to meet the expectations of our customers, and we're happy to hear Shequita hit the mark for you! Don't hesitate to stop by the office or contact us at (770) 425-7191 if you need anything.
June 14, 2022
Posted On Google
Shaquita, was very helpful. She provided very important information to help the transition of my move from North Carolina to Georgia less complicated by providing me information about my storage needs. Moving from a house to an apartment into a different state can be overwhelming. Great customer service skills for I worked in customer service for 14 years. She was amazing.
Response from Extra Space Storage (6/14/2022)
Thanks for the awesome review, Yolanda! We work hard to meet the expectations of our customers, and we're happy to hear Shaquita hit the mark for you! It's great to know she was informative, helpful, and able to provide a smooth rental experience. We appreciate your kind words. Don't hesitate to stop by the office or contact us at (770) 425-7191 if you need anything.
June 14, 2022
Posted On Google
Very friendly Shequita was extremely Helpful and professional and has a great smile ??
Response from Extra Space Storage (6/14/2022)
Thank you for the great rating, Danny. We're glad Shequita was friendly, professional, and helpful! Our team is here to serve you, so give us a call at (770) 425-7191 if you need any future assistance.
June 14, 2022
Posted On Google
Clean facility and outstanding customer service
Response from Extra Space Storage (6/14/2022)
Thanks for the awesome review, Gary! We know our customers value clean facilities and great customer service so we do our best to provide that! Don't hesitate to stop by the office or contact us at (770) 425-7191 if you need anything.
June 1, 2022
Posted On Google
Tasha was very friendly and professional in getting us a new unit. Clean facility! Safe area! I can't wait to see how the experience goes. I don't like how they want you to make a review AS soon as you get a new unit before even moving in. PLEASE don't forget customers to make a review before actually experiencing how your company operates.
Response from Extra Space Storage (3/28/2021)
Thank you for your feedback, Rashidat! Providing renters with clean and secure facilities is our top priority. We're glad Tasha was able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
May 27, 2022
Posted On Google
Wow, we moved out today and Gary did everything to make sure that our transition was smooth and peaceful we’ve been here for years and I cannot say enough about it just waste it thank you guys thank you OK and thanks Gary
Response from Extra Space Storage (5/27/2022)
Thank you for the kind review, Scott. We're glad Gary was able to help make your move-out process as smooth as possible! We appreciate your business. Our team is here to serve you, so give us a call at (770) 425-7191 if you need any future assistance.
May 26, 2022
Posted On Google
Tia helped me and she was great
Response from Extra Space Storage (5/26/2022)
Hi Alika, thank you for your review. We're glad Tia helped. We think Tia is great too! Stop by our office if you need anything in the future!
May 21, 2022
Posted On Google
Shequita was really nice and friendly. She provided me with everything I needed and made my experience lovely
Response from Extra Space Storage (5/21/2022)
Thank you for the kind review, Ernest. We're glad Shequita was nice and able to help! Our team is here to serve you, so give us a call at (770) 425-7191 if you need any future assistance.
May 20, 2022
Posted On Google
What a breath of fresh air!!! I must have called a dozen storage facilities looking for a hard to find situation and everyone assured me they had what I needed. Truth be told, none of them had it. I stopped by ExtraSpace Storage and Miss Shequita understood what I needed immediately. We walked back to look at the unit and it was exactly what I needed. Fifteen minutes later I was on my way. Thanks again Shequita, your the best!!!
Response from Extra Space Storage (5/20/2022)
Thanks for the awesome review, Doyle! We work hard to meet the expectations of our customers, and we're happy to hear Shequita hit the mark for you! We are thrilled to know we were able to accommodate your storage needs. Thank you so much for trusting us with your valued belongings. We are happy to have you store with us. Don't hesitate to stop by the office or contact us at (770) 425-7191 if you need anything.
May 18, 2022
Posted On Google
Shequita was so helpful and honest. I have had some kind of experience using other storage places in the past but she assured me AND showed me the space before hand. They are so clean. I'm comfortable leaving my belongings. I highly recommend them!
Response from Extra Space Storage (5/19/2022)
Hi Brittany, thank you for your review! We're so happy to hear that your experience with Shequita and the cleanliness of the facility has been positive! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
May 16, 2022
Posted On Google
Professional and courteous. We would store here again.
Response from Extra Space Storage (5/16/2022)
Hello, Kim. Thank you for the 5-star review! We're so happy we could help. Stop by our office if you need anything in the future!
May 14, 2022
Posted On Google
The facility was very nice and clean. Gary gave us a tour of the facility and escorted us to our storage space. Gary was very nice, professional, and knowledgeable.
Response from Extra Space Storage (5/15/2022)
Hi Willis, thank you for your review! We're so happy to hear that your experience with Gary and the cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.
May 13, 2022
Posted On Google
Gary was very nice and help . Thank you so much Gary
Response from Extra Space Storage (5/13/2022)
Thank you for the kind review, Terrance. We're glad Gary was nice and able to help! Our team is here to serve you, so give us a call at (770) 425-7191 if you need any future assistance.
May 13, 2022
Posted On Google
Gary and Shequita are top notch! They were extremely personable and worked hard to get us into a great unit. Wonderful experience!
Response from Extra Space Storage (5/14/2022)
Thank you for the kind review, Jordan. We're glad Gary and Shequita were personable and able to help! Our team is here to serve you, so give us a call at (770) 425-7191 if you need any future assistance.
May 9, 2022
Posted On Google
The best experience made simple and easy, the store manager (Ms Neely) understands customer service and it seems obvious that she has that position for a reason.
Response from Extra Space Storage (5/9/2022)
Thank you for taking the time to leave your review, Solomon! We're so happy to hear Neely was able to make your rental process simple and easy! Give us a call at (770) 425-7191 if you need any future assistance.