Extra Space Storage facility on 25 Longacre Dr - Fairview Heights, IL
(45 REVIEWS)

Fairview Heights self storage at 25 Longacre Dr

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7837

Directions

Intersections/Landmarks

Longacre Dr and N Illinois St

Directions from the North

Drive south on IL-159 S. Pass Lincoln Trail and continue south. Turn right onto Longacre Dr. Our facility will be on your right.

Directions from the South

Drive north on IL-159 N. Pass Frank Scott Pkwy W and continue north. Turn left onto Longacre Dr. Our facility will be on your right.

Directions from the East

Drive west on I-64 W. Take Exit 12. Turn left onto N Illinois St. Pass Lincoln Trail and continue south. Turn right onto Longacre Dr. Our facility will be on your right.

Directions from the West

Drive east on I-64 E. Take Exit 12. Merge right onto N Illinois St. Pass Lincoln Trail and continue south. Turn right onto Longacre Dr. Our facility will be on your right.

Frequently Asked Questions at 25 Longacre Dr

Why should I use a climate controlled storage unit at 25 Longacre Dr?

What size storage unit do I need for my car at 25 Longacre Dr?

What size padlock should I use for a storage unit?

What is the average height of a storage unit?

How far in advance do I need to reserve a storage unit?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 23, 2022

Road R.

Posted On Google

OVERALL RATING

Vanessa Stout was very helpful My unit was clean Easy gate code access This Locations is secured nice and safe Thanks a lot ??

Response from Extra Space Storage (6/24/2022)

Thank you for your feedback, Road! Providing renters with clean and secure facilities is our top priority. We're glad Vanessa was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 22, 2022

Tyrone B.

Posted On Google

OVERALL RATING

Very helpful

Response from Extra Space Storage (6/23/2022)

Hi, Tyrone ! Thanks for the positive review, it means a lot to our team. Please call (618) 213-7510 if you have any questions about your rental.

June 20, 2022

Grace

Posted On Google

OVERALL RATING

Very bright, open, new and clean facility with gated access. My unit was clean and dry, and I believe my belongings are safe and secure. Vanessa, the site manager, was very friendly and helpful. They have interior units and exterior drive-up units. I rented an exterior unit. Very easy access. I wish they were 24 hour access.

Response from Extra Space Storage (6/21/2022)

Thank you for your perfect rating, Grace! Providing renters with clean, well-lit, and secure facilities with helpful and friendly staff is our top priority. We're glad Vanessa was able to meet your storage needs. We will be sure to pass your feedback along in regards to our access hours. We appreciate your business. As always, give us a call at 888-storage if you need anything.

June 6, 2022

Tamara C.

Posted On Google

OVERALL RATING

Top notch customer services rendered by Vanessa for each personal need and experience. Very clean facilities, would recommend for all your storage needs

Response from Extra Space Storage (6/6/2022)

Thanks for the awesome review, Tamara! We work hard to provide our customers with clean facilities and helpful staff so we're happy to hear Vanessa hit the mark for you! Don't hesitate to stop by the office or contact us at (618) 213-7510 if you need anything.

May 30, 2022

Chelsea L.

Posted On Google

OVERALL RATING

Easy to rent and access; helpful customer service; appreciate the locked gate

Response from Extra Space Storage (5/31/2022)

Thank you for the excellent rating, Chelsea. We are glad our team was helpful and that you found our rental process as easy as can be. Please stop by the office or give us a call if there is anything else we can do for you.

May 26, 2022

Alice P.

Posted On Google

OVERALL RATING

She was open minded to my needs as a customer She ask the questions as well as answered mine. She truly has the information needed to process the information required down to my payment needs from another location Thank you

Response from Extra Space Storage (5/26/2022)

Thanks for the awesome review, Alice! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (618) 213-7510 if you need anything.

May 25, 2022

Faith M.

Posted On Google

OVERALL RATING

Vanessa was a great help. She gave my family and I all of the information that was needed for our unit plus more! Thank you again.

Response from Extra Space Storage (5/25/2022)

Thank you for the kind words, Faith. We're glad Vanessa was able to help! Our team is here to serve you, so give us a call at (618) 213-7510 if you need any future assistance.

May 11, 2022

Daniel G.

Posted On Google

OVERALL RATING

I was looking for storage for my elderly grandparents. Looking for the easiest access and friendly service. I’ve been to a handful of places. I was recommended to try extra space storage. Came in today and met “David” very friendly and easy to work with. I explained the situation and he was very understanding. Thank you David for all your help.

Response from Extra Space Storage (5/11/2022)

Thanks for the awesome review, Daniel! We work hard to meet the expectations of our customers, and we're happy to hear David could help with all of your storage needs. Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage.

April 22, 2022

Jeff S.

Posted On Google

OVERALL RATING

Came in to find out information on a storage unit Vanessa was very helpful and informative. Facility was super clean. Will definitely be using that facility.

Response from Extra Space Storage (4/23/2022)

Hi Jeff, thank you for your review. We're glad Vanessa was very helpful and informative. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 12, 2022

John F.

Posted On Google

OVERALL RATING

David was helpful and very informative with all of the info and services I needed. Customer service is pretty important to me and just politeness in general. David delivered on both of those very well.

Response from Extra Space Storage (4/13/2022)

Hi John, Thank you for your review. It's wonderful to know David was helpful, polite, and informative. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!

April 7, 2022

Thomas R.

Posted On Google

OVERALL RATING

Love this place and great service.

Response from Extra Space Storage (4/7/2022)

Thank you for the kind words, Thomas! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!

March 26, 2022

Michael A.

Posted On Google

OVERALL RATING

I love extra space storage Vanessa is the best and deserves a raise she is awesome and the guy working at at Hazelwood also I don't remember his name but is is awesome also thanks

Response from Extra Space Storage (3/27/2022)

Thanks for the awesome review, Michael! We work hard to meet the expectations of our customers, and we're happy to hear Vanessa hit the mark for you! Don't hesitate to stop by the office or contact us at (618) 213-7510 if you need anything.

March 23, 2022

Ynot 4.

Posted On Google

OVERALL RATING

Had to rent a unit at this location on short notice over the phone from south Texas. The woman I spoke with on the phone was SO helpful and made everything as easy as if I were in the office. Very efficient and friendly. I would recommend this location to any of my friends back in IL.

Response from Extra Space Storage (3/24/2022)

Thank you, Ynot 4724, for the kind words! Here at Extra Space Storage, we are committed to being the most convenient, secure and professional storage solution in your neighborhood. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

March 23, 2022

Bradley K.

Posted On Google

OVERALL RATING

Nothing, but the BEST customer service from Vanessa. From cleanliness all around and no hassle like the other places. Vanessa really knows how to treat her customers. So if you are looking for Storage then please get a hold of Vanessa and she will help you out.

Response from Extra Space Storage (3/23/2022)

Thank you for taking the time to leave us a review, Bradley. It's great to hear Vanessa was able to provide you with the customer service you deserve! We are glad the cleanliness of our property met your expectations. We are here to help! Please give us a call at 888-storage if anything comes up!

March 23, 2022

Aja R.

Posted On Google

OVERALL RATING

Vanessa was the best Extra Space Representative by far! I’ve been using you guys since 2018 and I’ve always appreciated the excellent customer service. I’ve recently had to move and she has made my load a little lighter by being so professional, efficient and overall excelling in meeting my needs. She has gone above and beyond and I really appreciate the patience, kindness, and willingness to help! That definitely goes a long way and makes one refer more people to your company and continue to use you in the future! Thanks Vanessa for being a shining star ??

Response from Extra Space Storage (3/23/2022)

Hi Aja Ramey, Thank you for taking the time to leave your review! We pride ourselves on having a patient, kind, and willing to help staff, so we are thrilled to hear that you had such a positive experience renting with Vanessa! Thank you for your kind words! If you have any storage needs in the near future, we would love to have you back. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

March 19, 2022

LASHANDA W.

Posted On Google

OVERALL RATING

Vanessa is the best!!! She made process of renting unit easy breezy, very informative!!!

Response from Extra Space Storage (3/20/2022)

Thank you for the excellent rating, Lashanda! We're happy we were able to provide a smooth rental experience. Please stop by the office or give us a call if there is anything else we can do for you!

February 24, 2022

BRYANT G.

Posted On Google

OVERALL RATING

A great experience….thank you!!

Response from Extra Space Storage (2/25/2022)

Thanks for the positive review, Bryant! We are glad you had a great experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!?

February 22, 2022

Karen H.

Posted On Google

OVERALL RATING

Extra space has made the online process for acquiring a storage unit quick and easy. They were prompt emailing the unit number and gate entry code. The lock was waiting for us inside the unit. The facility is easily accessible, well lighted and clean. The management staff were courteous and helpful.

Response from Extra Space Storage (2/22/2022)

Hi Karen, Thanks so much for the awesome review! We strive to provide a courteous and helpful team and a quick rental process so it's great your experience reflects that. We are glad the cleanliness and accessibility of our property met your needs. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

February 17, 2022

Ron M.

Posted On Google

OVERALL RATING

Taylor and Vanessa were great. Answered all my questions, and I was set up in minutes.

Response from Extra Space Storage (2/17/2022)

Thank you for the review, Ron! We pride ourselves on having a friendly, accommodating staff, and are so happy Taylor and Vanessa were able to assist you! We are here to help with any other storage needs at 888-storage.

February 14, 2022

Jennifer H.

Posted On Google

OVERALL RATING

With all the stresses that come with moving, David made it very smooth and simple for me. I've never rented a storage unit before. He had me all set in a matter of mins. The place is clean and secure. Great promotional offers were a plus as well!. Very thankful.

Response from Extra Space Storage (2/11/2022)

Hello Jennifer, thank you for your positive rating! Please stop by our office or call us at (618) 213-7510 if you have any questions.