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Extra Space Storage facility on 1258 S US Hwy 12 - Fox Lake, IL
(312 REVIEWS)

Fox Lake self storage at 1258 S US Hwy 12

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:00 AM - 05:30 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7268

Directions

Intersections/Landmarks

US highway 12 and Big Hollow Road

Directions from the North

Drive south on US Hwy 12. Turn right onto Big Hollow Rd. Turn right onto Frontage Rd at Fox Lake Crossing. Our facility will be straight ahead.

Directions from the South

Drive north on US Hwy 12. Turn left onto Big Hollow Rd. Turn right onto Frontage Rd at Fox Lake Crossing. Our facility will be straight ahead.

Directions from the East

Drive west on Big Hollow Rd. Pass US Hwy 12 and continue west. Turn right onto Frontage Rd at Fox Lake Crossing. Our facility will be straight ahead.

Directions from the West

Drive east on Big Hollow Rd. Turn left onto Frontage Rd at Fox Lake Crossing just before US Hwy 12. Our facility will be straight ahead.

Frequently Asked Questions at 1258 S US Hwy 12

What type of lock do I need for a storage unit at 1258 S US Hwy 12?

Does Fox Lake, IL, have 24 hour access self storage?

How secure are storage units at 1258 S US Hwy 12?

What size storage unit do I need for a 3 bedroom home in Fox Lake, IL?

Do I need insurance to rent a storage unit in Fox Lake, IL?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Lorraine G.

Posted On Google

OVERALL RATING

Suzanne made my visit extremely easy and painless which was well needed… The place is clean and staff is very friendly

Response from Extra Space Storage (6/28/2022)

Hi Lorraine, thank you for your review! We're so happy to hear that your experience with Suzanne and the cleanliness of the facility has been positive! We are happy to help with any storage needs at 888-storage.

June 22, 2022

Lauren B.

Posted On Google

OVERALL RATING

Suzanne is a delight very friendly and customer service is out of this world. Our first encounter she helped me sign my lease because I had trouble. She even called. Super helpful really shows she cares. I got lost and couldn’t find my unit she found me and it for me and also showed how to use my lock it made it super easy for me to show the movers where to go because of her great fast efficient help. Thank you so much for your assistance hard work and dedication during this struggle period In my life and the lady on the phone got me a super good deal and first month was free all I had to pay was $51. Thanks!

Response from Extra Space Storage (6/22/2022)

Thank you for choosing Extra Space Storage! We really appreciate this thoughtful review, with Lauren. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Suzanne! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

June 20, 2022

Trevor D.

Posted On Google

OVERALL RATING

We just moved into our unit. Tim and the team were very friendly and made the experience easy. Facility is clean and easily accessible. Rates were fair.

Response from Extra Space Storage (6/20/2022)

Hi Trevor, thank you for your review. We're glad Tim and our team were very friendly and made the experience easy. We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! As always, give us a call at 888-storage if you need anything.

June 4, 2022

KCAlyn

Posted On Google

OVERALL RATING

Very Clean and easy to use. Staff is very friendly and helpful. I highly recommend

Response from Extra Space Storage (6/4/2022)

Thanks for the kind words, Kcalyn! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (847) 906-2645 if you need anything.

May 17, 2022

jim c.

Posted On Google

OVERALL RATING

Tim the manager was great to work with always saw him in the storage area and out side maintaining the property. Washroom were cleaned and maintained.

Response from Extra Space Storage (9/8/2021)

Thank you for the excellent rating, Jim! We're so glad Tim was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 11, 2022

Michelle M.

Posted On Google

OVERALL RATING

Great customer service. Suzanne went above and beyond to help us.

Response from Extra Space Storage (5/11/2022)

Hello, Michelle. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!

May 5, 2022

Victor S.

Posted On Google

OVERALL RATING

Very helpful, and polite. Pixie our assistant wonderful, helpful, and knowledgeable

Response from Extra Space Storage (5/5/2022)

Hi Victor, thank you for your review. We're glad our team was very helpful and polite. Stop by our office if you need anything in the future!

May 5, 2022

Yoana H.

Posted On Google

OVERALL RATING

Pixy did an amazing job in Informing us and showing us the unit. She was very patient and very friendly. It was a pleasant experience.

Response from Extra Space Storage (5/5/2022)

Our team is so happy you had a 5-star experience, Yoana! We are glad Pixy was informative, patient, and friendly. If you ever need anything in the future feel free to stop by or call us at (847) 906-2645.

April 25, 2022

Danielle N.

Posted On Google

OVERALL RATING

The facility is kept very clean. We would recommend renting from Extra Space Storage however know that rent goes up in price about every two months. Our rent more then doubled in the first 1.5 years.

Response from Extra Space Storage (4/25/2022)

Hi Danielle, thank you for the feedback. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Stop by our office if you need assistance or have any questions.

April 25, 2022

Maine C.

Posted On Google

OVERALL RATING

Really nice place and very friendly worker here

Response from Extra Space Storage (4/1/2022)

Hi Maine!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (847) 906-2645 or stop by the facility!

April 18, 2022

Jay K.

Posted On Google

OVERALL RATING

Getting in amd put is a breeze. One thing I wish they had was keyboard access as it's annoying typing in an 8 digit code plus a few prompts each time you go in and out when moving stuff in

Response from Extra Space Storage (4/19/2022)

Thank you, Jay. We're thrilled you had a positive experience at Extra Space Storage. We're always here to help at 888-storage if you have any questions or need assistance with your rental.

April 16, 2022

Madison K.

Posted On Google

OVERALL RATING

Susan was pleasant and very helpful. She accommodated our needs and helped us find a unit perfect for our needs.

Response from Extra Space Storage (4/16/2022)

Thanks, Madison! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Susan was able to provide that for you! Please stop by the office or reach out to us at 888-storage if you have any questions!

April 11, 2022

Faith L.

Posted On Google

OVERALL RATING

Always super nice and always so helpful!!!

Response from Extra Space Storage (4/11/2022)

Thank you, Faith. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.

April 1, 2022

Maine C.

Posted On Google

OVERALL RATING

Really great I could have it 5 stars, but I guess at the time they was having pipes problems or something. When we walking to our storage it just smell really bad and we had do a lot walking back and forth and after little while the smell would make you feel sick if you around that area too long.

Response from Extra Space Storage (4/1/2022)

Hi Maine, thank you for sharing your experience with us. Our "Clean and Green" policy is intended to keep all of our facilities to a high standard. We're sorry to hear that your experience was negative and will be sure to share this feedback internally. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 23, 2022

Michael K.

Posted On Google

OVERALL RATING

Excellent customer service!

Response from Extra Space Storage (2/23/2022)

Hi, Michael ! Thanks for the positive review, it means a lot to our team. Please call (847) 906-2645 if you have any questions about your rental.

February 12, 2022

Chris B.

Posted On Google

OVERALL RATING

The manager Tim is super easy to work with. He’s help out a lot with our move. No complaints here!! Have already recommended this location to a few neighbors who made the switch

Response from Extra Space Storage (2/13/2022)

Hi Chris, thank you for recommending us. We're glad Tim is super easy to work with and helps out a lot with your move. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 5, 2022

Mac

Posted On Google

OVERALL RATING

Extra Space Storage at Fox Lake is a great for storage. Very clean and easy. I highly recommend.

Response from Extra Space Storage (2/5/2022)

Mac, Thanks for the great review! We are glad you found our property very clean and easy to use. Give us a call at 888-storage or stop by the office if you need anything!

February 1, 2022

Karl O.

Posted On Google

OVERALL RATING

Pros: location is good, facility is clean, access hours are ok. Cons: PRICE!!! I rented a 5x10 unit in December of 2020. In the 13 months since, my rent has been raised twice for a total of 58% ($83 to $131). This is for the size of a walk in closet. I will be cancelling my rental soon and finding alternative solutions.

Response from Extra Space Storage (2/3/2022)

Karl, thank you for taking the time to share your feedback with us. We are disappointed to hear that your rental rate has not met your standards. We understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. Please give us a call at 888-storage so we can discuss your concerns.

January 31, 2022

Tyler J.

Posted On Google

OVERALL RATING

Good place for your storage, the climate keeps all of your belongings safe and people that work here are friendly and reasonable

Response from Extra Space Storage (2/2/2022)

Thank you for your kind words, Tyler. Security is our top priority and we appreciate that you have trusted us with your belongings! Don't hesitate to reach out to us at 888-storage if you need anything!?

January 28, 2022

Patricia B.

Posted On Google

OVERALL RATING

I have had a storage unit with ExtraSpace in Fox Lake for almost a year and a half. Every time we visit storage, the inside is immaculate and the climate control actually works. Management is wonderful, Tim the general manager is very customer service oriented, always extremely helpful- so refreshing!

Response from Extra Space Storage (1/29/2022)

Thanks for renting with us in Extra Space Storage, Patricia! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. We're glad Tim is very customer service oriented, always extremely helpful, and so refreshing! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.