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Gurnee Self Storage at 1170 N Skokie Hwy
Read 344 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Drive-Up Access
Climate-Controlled Storage
Indoor Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Golf carts available for customer use
- Elevators for easy access to upper levels
- Accommodates trucks larger than 20 feet
- Wide-drive aisles to accommodate large moving trucks
- Se Habla Espanol
- Convenient freeway access
- Deliveries accepted
- On-site office
- Solar site
- Military discounts
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1171
Recent Customer Reviews About This Facility
December 14, 2021
Danesha W.
Posted On Google
I picked this location out of convenience, but I’m so happy that I did. I chose the wrong size storage unit. However, on that same day within 10 minutes the staff was able to get me a bigger unit, no hassle. The staff is so friendly. Every time I come in everyone is helpful. The storage unit area/facility is always clean.
Response from Extra Space Storage (12/15/2021)
Thanks, Danesha! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're glad our team was able to get you a bigger unit no-hassle and is so friendly. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.
December 13, 2021
Michelle
Posted On Google
Edit: automatic periodic rate increases are written into the long lease that you sign online and it's not obvious or clear. I received a rate increase on my next bill and had to call and ask about it. The company needs to make this really obvious so people know what they're signing up for, as I've had several storage units elsewhere and never dealt with this. Not thrilled. Will probably move my stuff out as last time I went, it smelled moldy inside. Could be other people's stuff, hard to tell for sure... I did smell mold elsewhere in the building though. Either way, I'm sensitive and that could contaminate anything I store that's not in a sealed bin. Figured mentioning it might help other folks who are sensitive, and maybe get the company to look into it if there is an issue with their insulation or something. Again, very humid in there too and it could help to get dehumidifiers running upstairs. So far, so great. Called kind of in a crunch and Zoe was so friendly and kind and was able to help me get a unit over the phone. I signed everything through a Docusign sent to my email, got there that evening and loaded things in. Its secure and clean. It is a bit warmer and humid on the upper floor so I was glad to have Damprid handy. They have good rates which I'm grateful for. Of the three times ive had a storage unit, this company has been the easiest to set up with and the best rate. I very much appreciated the easy and warmly professional and caring experience i had getting signed up and the quality and convenience of the facility.
Response from Extra Space Storage (9/20/2021)
Thank you for the thoughtful review, Michelle! It's wonderful to hear you had a positive experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled that Zoe was able to meet all of your storage needs. It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up!
December 13, 2021
Tonya D.
Posted On Google
Rapid friendly service.
Response from Extra Space Storage (12/13/2021)
Thank you for your feedback, Tonya! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?
November 19, 2021
Carmen m.
Posted On Google
Lupe was very accommodating.
Response from Extra Space Storage (11/19/2021)
Thank you for the review, Carmen! We pride ourselves on having a friendly, accommodating staff and are so happy Lupe was able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!
November 17, 2021
James T.
Posted On Google
The lady that helped me was super nice. didn’t end up renting but the facility looked clean overall
Response from Extra Space Storage (11/22/2021)
Thank you, James! We hope you keep us in mind if you ever need storage.
November 11, 2021
Angie J.
Posted On Google
Susan was very helpful and accommodating! The only reason I rate at 4 stars is because the rate of the unit went up within a day before I could view the unit to reserve. The office was unexpectedly closed but Susan was very reasonable and helped me get the right size unit for my belongings at a decent rate.
Response from Extra Space Storage (11/11/2021)
Hi Angie. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Susan! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
November 3, 2021
Cayons H.
Posted On Google
Always great service from the Gurnee, IL location. Today I worked with Lupe on a billing problem and she was a tremendous help...courteous, professional and very friendly. Thank you!
Response from Extra Space Storage (11/3/2021)
Hi Cayons, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with Lupe! Don't hesitate to reach out to us at 888-storage if you need anything!?
November 2, 2021
Lisette O.
Posted On Google
Easy and quick. Staff was very nice
Response from Extra Space Storage (11/4/2021)
Thank you for the excellent rating, Lisette! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything!
November 1, 2021
Steven W.
Posted On Google
Amazing customer service! Lupe drove me to the storage space, and after talking with me, found space of the same size, but with easier loading and unloading arrangements, at a nearby Extra Space. She then set us up at the new location, including the entry code, a facility map, and all paperwork. Extremely helpful.
Response from Extra Space Storage (11/2/2021)
Hi Steven, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lupe! We're always here to help at 888-storage if you have any questions or need assistance with your rental.
October 30, 2021
Shannon E.
Posted On Google
Very friendly and nice. Love the smiles and laughs.
Response from Extra Space Storage (10/30/2021)
Thank you for the review, Shannon! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!?
September 28, 2021
Indee D.
Posted On Google
Candice did a good job explaining everything. Great customer service!
Response from Extra Space Storage (9/28/2021)
Thanks for the positive review, Indee! We are glad you had a great experience with Candice. Don't hesitate to reach out to us at 888-storage if you need anything!?
September 24, 2021
Joseph C.
Posted On Google
Outstanding customer service!
Response from Extra Space Storage (9/24/2021)
Thank you for the kind words, Joseph C! We're committed to providing excellent customer service. Call us at 888-storage if you have any questions or need assistance with your rental!
September 24, 2021
Shane S.
Posted On Google
Candice did excellent customer service she's awesome! A++++++++
Response from Extra Space Storage (9/24/2021)
Hello, Shane. Thank you for the 5-star review! We're so happy Candice could help. Call us at 888-storage if you have any questions or need assistance with your rental!
September 17, 2021
Michelle
Posted On Google
So far, so great. Called kind of in a crunch and Zoe was so friendly and kind and was able to help me get a unit over the phone. I signed everything through a Docusign sent to my email, got there that evening and loaded things in. Its secure and clean. It is a bit warmer and humid on the upper floor so I was glad to have Damprid handy. They have good rates which I'm grateful for. Of the three times ive had a storage unit, this company has been the easiest to set up with and the best rate. I very much appreciated the easy and warmly professional and caring experience i had getting signed up and the quality and convenience of the facility.
Response from Extra Space Storage (9/20/2021)
Thank you for the thoughtful review, Michelle! It's wonderful to hear you had a positive experience with us. We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled that Zoe was able to meet all of your storage needs. It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up!
September 15, 2021
Angelica L.
Posted On Google
Candice is amazing. Great speedy service. Very friendly. And overall safe.
Response from Extra Space Storage (9/15/2021)
Thank you for the kind words, Angelica. We're glad Candice was very friendly. Security is our top priority and we appreciate that you have trusted us with your belongings! Our team is here to serve you, so give us a call at (847) 856-8810 if you need any future assistance.
September 11, 2021
David H.
Posted On Google
I couldn’t be happier with this place providing excellent service to their customers. I usually store my car here during the winter and haven’t have any major problems returning each winter season. I highly recommend this place.
Response from Extra Space Storage (9/11/2021)
Thanks for the kind words, David! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (847) 856-8810 if you need anything.
September 10, 2021
Megan S.
Posted On Google
Extremely easy going and professional! Had to upgrade my unit and they were very considerate and understanding.
Response from Extra Space Storage (9/10/2021)
Hi Megan, thank you for our review. We're glad our manager was extremely easy-going and professional! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
September 8, 2021
Kathy D.
Posted On Google
The gentleman I spoke with was extremely helpful and was able to fix the issues I had with my contract.
Response from Extra Space Storage (9/8/2021)
Hi Kathy!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (847) 856-8810 or stop by the facility!
August 31, 2021
Breah R.
Posted On Google
Highly recommend. We were offered a move in special for 1 month free. We were relocating and waiting to close on our home. Unfortunately we were a few days past the month we anticipated. Asia generously prorated the days to only reflect our usage which saved is a few hundred bucks! We didn’t even ask. Would definitely book if I ever need storage again. The entire experience was pleasant from inquiry to move out. They were very responsive and the facility is very clean and well maintained.
Response from Extra Space Storage (8/31/2021)
Hi Breah. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Asia! Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
August 28, 2021
Jessica G.
Posted On Google
Candice is wonderful was able to help us rent the unit we needed fast and very friendly. This location is convenient and very clean.
Frequently Asked Questions at 1170 N Skokie Hwy
Do I need insurance to rent a storage unit in Gurnee, IL?
Does Gurnee, IL, have 24 hour access self storage?
How much will a 5x10 storage unit hold at 1170 N Skokie Hwy?
Are there restrictions on what I can put in a storage unit in Gurnee, IL?
What items need climate controlled storage in Gurnee, IL?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
Next to Olson Bus Company /Delany Road & Rte. 41
Directions from the North
Drive southeast on US-41. Pass McDonald’s and continue straight. Our facility will be on the right after N Delany Rd.
Directions from the South
Drive north on US-41 N. Cross Belvidere Rd and continue straight. Make a U-turn at N Delany Rd and our facility will be immediately on the right.
Directions from the East
Drive west on Grand Ave. Pass Skokie Hwy and continue straight. Turn right onto Old Grand Ave. Turn right onto N Delany Rd. Turn right onto US-41 S. Our facility will be immediately on the right.
Directions from the West
Drive southeast on Grand Ave. Pass Walgreens and continue straight. Turn left onto Kilbourne Rd. Turn right onto US-41 S. Our facility will be on the right after N Delany Rd.