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Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1393
Intersections/Landmarks
E 96th St and Keystone Pkwy
Directions from the North
Drive south on Keystone Pkwy. Turn left onto E 96th St. Turn left onto Lakeshore Dr E. Turn left on Bauer Dr W. Our facility will be on your right.
Directions from the South
Drive north on N Keystone Ave. Turn right onto E 96th St. Turn left onto Lakeshore Dr E. Turn left on Bauer Dr W. Our facility will be on your right.
Directions from the East
Drive west on I-465 W. Take Exit 33. Merge onto N Keystone Ave. Turn right onto E 96th St. Turn left onto Lakeshore Dr E. Turn left on Bauer Dr W. Our facility will be on your right.
Directions from the West
Drive east on I-465 E. Take Exit 33. Merge onto N Keystone Ave. Turn right onto onto E 96th St. Turn left onto Lakeshore Dr E. Turn left on Bauer Dr W. Our facility will be on your right.
Size Disclaimer
*Excludes administrative and insurance fees
June 29, 2022
Posted On Google
Barb helped me out in the office and she was super nice and made everything very easy for me to rent a storage space. Thank you Barb!
Response from Extra Space Storage (6/29/2022)
Hi Chris, thank you for your review. We're glad Barb helped you out in the office, was super nice, and made everything very easy for you. Please stop by the office or give us a call at 888-STORAGE.
June 29, 2022
Posted On Google
The very well taken care of storage facility with great service.
Response from Extra Space Storage (6/29/2022)
Hi Eric, your kind words are appreciated! We make it a priority to provide well-maintained facilities and are so glad to hear your experience reflects that. We're committed to providing excellent customer service. Stop by our office if you need anything in the future!
June 28, 2022
Posted On Google
Barb was super helpful and professional. Highly recommend
Response from Extra Space Storage (6/28/2022)
Thanks for the kind words, Nancy! We're glad Barb was super helpful and professional. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (317) 844-2222 if you need anything.
June 21, 2022
Posted On Google
Looking for a storage unit on short notice and the lady at the front desk made a bad situation quite enjoyable! Her name is Barb and she was amazing!! I would use this facility just because she works there. Oh, and the storage facility is pretty nice too!
Response from Extra Space Storage (6/22/2022)
Thank you, Randolph, for the great rating! It's wonderful to hear you had a positive experience with Barb and want you to know that we are here to assist you with any further storage needs! Give us a call at (317) 844-2222 if anything comes up!
June 18, 2022
Posted On Google
Staff is super friendly and helpful. Clean and easy to get in and out of. Would give more stars if I could. Highly recommend
Response from Extra Space Storage (6/19/2022)
Hi Zachary, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help!
June 18, 2022
Posted On Google
Barb was very friendly, going above and beyond with her time showing me the unit I’m moving into and giving me an option if I wind up not having enough room! I’d highly recommend using Extra Space Storage on Bauer Dr W in Carmel! Thanks, Barb!!
Response from Extra Space Storage (6/19/2022)
Thanks for the awesome review, Kelly! We work hard to meet the expectations of our customers, and we're happy to hear Barb hit the mark for you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
June 16, 2022
Posted On Google
I feel they priced themselves out of the market. My 10x20 unit became too expensive so I moved to a different company.
Response from Extra Space Storage (6/16/2022)
We're sorry to hear this, Top Reviewer. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Stop by our office if you need anything in the future!
June 15, 2022
Posted On Google
I chose this location due to how close it is to my jobs. It was not made clear that the online price was temporary and my rate doubled.
Response from Extra Space Storage (6/16/2022)
We value your feedback, Adam. We understand that additional fees can be frustrating. For additional details on insurance fees and policies please visit our website FAQ section, stop by the office, or give us a call at 888-STORAGE.
June 6, 2022
Posted On Google
Barb was AMAZING ! Very friendly and helpful every step of the way. Thank you again for your hospitality Barb!!
Response from Extra Space Storage (6/7/2022)
Thank you for the kind words, Malcom. We're glad Barb was very friendly and helpful! Our team is here to serve you, so give us a call at (317) 844-2222 if you need any future assistance.
June 6, 2022
Posted On Google
Barb was amazing! The sweetest worker and explained everything so well!
Response from Extra Space Storage (6/7/2022)
Hello, Kyleigh. Thank you for the review. We're so glad Barb could meet your storage needs. Please stop by the office if you need anything!
May 24, 2022
Posted On Google
Extra space storage is a great place to store your items. Barb was very helpful and she answered all of our questions. I will definitely use this location in future.
Response from Extra Space Storage (5/24/2022)
Hello, Andy. Thank you for the review. We're so glad Barb could meet your storage needs. Please stop by the office if you need anything!
May 23, 2022
Posted On Google
Extra space storage was super helpful. Barb especially was very kind and helpful with any of our questions and needs. Would recommend for any storage needs.
Response from Extra Space Storage (5/23/2022)
Hello, Lauren. Thank you for the 5-star review! We're so happy Barb could help. Call us at 888-storage if you have any questions or need assistance with your rental.
May 21, 2022
Posted On Google
Barbara was wonderful! Very helpful in a tough situation.
Response from Extra Space Storage (5/22/2022)
Thank you for the kind words, Mary. We're glad Barbara was able to help! Our team is here to serve you, so give us a call at (317) 844-2222 if you need any future assistance.
May 18, 2022
Posted On Google
I bid on storage units at auction, and dealing with Barbara was such a pleasure, she even waited a little after they closed for me to make it there on time. So she definitely goes above and beyond for her customers and I really appreciated it! If it was closer to my home I would definitely get storage here.
Response from Extra Space Storage (5/18/2022)
Hi Lacy, thank you for your review. We're glad Barbara was such a pleasure, she even waited for a little after they closed for you to make it there on time, and definitely goes above and beyond for her customers. Stop by our office if you need anything in the future!
April 30, 2022
Posted On Google
Barb is wonderful and did an amazing job at helping us! Such a great experience.
Response from Extra Space Storage (4/30/2022)
Hello, Ayla. Thank you for the 5-star review! We're so happy Barb could help. We are always available at 888-storage to help!
April 28, 2022
Posted On Google
I have had an excellent experience at Extra Space Storage on 3750 Bauer Dr W Carmel, IN 46280 during my time there. Ms. Barbara, the guardian, has always been very courteous and very helpful to me. The facility is very clean. I had an indoor unit. There was never any smell of mold or mildew or even spider or cob webs hanging around or on the floor. The elevator and moving carts were always in good working order. The hallways are well lit and I always felt safe anytime day or night that I was visiting my unit. I highly recommend this branch of Extra Space Storage for all your storage needs! Angela Brown
Response from Extra Space Storage (4/29/2022)
Thanks for the kind words, Angela! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Ms. Barbara reflects that! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (317) 844-2222 if you need anything.
April 27, 2022
Posted On Google
Super friendly, and the cleanest storage facility I've ever been to. A+++++
Response from Extra Space Storage (4/27/2022)
Hi Erik, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
April 23, 2022
Posted On Google
Barb is awesome, the facility is clean, and their professionalism is unmatched. Thank you soooo much!
Response from Extra Space Storage (4/24/2022)
Hi Heidi, thank you for your review! We're glad Barb was professional. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?
April 19, 2022
Posted On Google
Barb was great! Quick and friendly! I had a great experience here and with her!
Response from Extra Space Storage (4/19/2022)
Thanks for the positive review, Desirree! We are glad you had a great experience with Barb. Don't hesitate to reach out to us at 888-storage if you need anything!?
April 17, 2022
Posted On Google
She was very knowledgeable and kind. Gave me great information and was funny! She knows her business! Thanks Barb!
Response from Extra Space Storage (4/18/2022)
Thank you for the excellent rating, Denae! We're happy Barb was able to provide a smooth rental experience. If you need anything in the future, feel free to stop by or call us at 888-storage!