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Call for assistanceCompany
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0424
Intersections/Landmarks
Just East of I-465 on E.56th St exit, beside Marathon filling station
Directions from the North
Drive south on I-465. Take exit 40 and turn left onto E 56th St. Turn right onto Shadeland Way W Dr. Our facility will be immediately on the right.
Directions from the South
Drive north on I-465. Take exit 40 and turn right onto E 56th St. Turn right onto Shadeland Way W Dr. Our facility will be immediately on the right.
Directions from the East
Drive west on E 56th St. Pass Lawerence Central High School and turn left onto Shadeland Way. Turn right onto Shadeland Way W Dr. Our facility will be on the left before E 56th St.
Directions from the West
Drive east on E 56th St. Pass CVS and continue straight. Turn right onto Shadeland Way W Dr. Our facility will be immediately on the right.
Size Disclaimer
*Excludes administrative and insurance fees
June 27, 2022
Posted On Google
Was very nice and helpful when I needed a storage space after hour I still was able to get one that day it easy and fast.
Response from Extra Space Storage (6/27/2022)
Thank you for the excellent rating, Stacy! We're happy we were able to provide a smooth rental experience. Stop by our office if you need anything in the future!
June 20, 2022
Posted On Google
Friendly and easy signup. Moved in the same day. Easy access.
Response from Extra Space Storage (6/20/2022)
Thank you for the excellent rating, Keith! We're happy we were able to provide a smooth rental experience. Stop by our office if you need assistance or have any questions.
June 19, 2022
Posted On Google
I have had my unit broken into twice in Fall 2021. I think it was the Fall 2019. At first they scattered things all around. It's a mess in my unit. I had to replace lock. The second time she gave me a round lock of theirs. All the time charges go higher.
Response from Extra Space Storage (6/20/2022)
Hi Paula, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (317) 542-8111?
June 16, 2022
Posted On Google
Extra Space Storage was very helpful and helping me reserve an unit. The site manager called to make sure that I had all the information that I needed. They have been so helpful!
Response from Extra Space Storage (6/16/2022)
Thank you, Penny. We're thrilled you had a positive experience at Extra Space Storage. If you need anything in the future, feel free to stop by or call us at 888-storage!
June 10, 2022
Posted On Google
Always very friendly and helpful. The service is so refreshing I always leave with a smile. Thank so much for being there and for the awesome customer service!
Response from Extra Space Storage (6/11/2022)
Thank you for the great rating, Loretta. We're glad our team was friendly and able to help! Our team is here to serve you, so give us a call at (317) 542-8111 if you need any future assistance.
June 7, 2022
Posted On Google
My experience has been stress-free. Easy payment and storage setup options such as auto pay, online payments, on-site payments, and more! The staff is very attentive, personable, and welcoming. And may I add, it’s a very clean, well up-kept *secured property….
Response from Extra Space Storage (6/8/2022)
Hi Ajia, thanks so much for your review! We are thrilled to hear your experience has been stress-free. We're glad our team is very attentive, personable, and welcoming. We prioritize providing clean and well-keptfacilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future!
May 31, 2022
Posted On Google
You guy's was good, I'm the one that had the problem
Response from Extra Space Storage (6/1/2022)
Thanks for sharing your positive experience, Gregory. We're committed to being your go-to stop for all your local storage needs! As always, give us a call at 888-storage if you need anything.
May 27, 2022
Posted On Google
Robert was very helpful and quick with getting me the storage I needed and explained everything in detail
Response from Extra Space Storage (5/27/2022)
Thank you for the excellent rating, Danica. We are glad Robert was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call at 888-786-7243 if there is anything else we can do for you.
May 18, 2022
Posted On Google
Great help & awesome customer service!
Response from Extra Space Storage (5/18/2022)
Thank you for the kind words, Nell! We're committed to providing excellent customer service and helpful staff. If you ever need anything, feel free to stop by.
May 14, 2022
Posted On Google
Kaitlyn is always on it!!! Keeping the property clean, going above and beyond to help customers when there’s issues, and looking out to make sure everything runs as smoothly as possible all the time!! If you need storage on the east side, this is the spot.
Response from Extra Space Storage (5/15/2022)
Hi M, thank you for your review. We're glad Kaitlyn is always on it keeping the property clean, going above and beyond to help customers when there are issues, and looking out to make sure everything runs as smoothly as possible all the time! Don’t hesitate to reach out if you need anything at 888-STORAGE.
May 13, 2022
Posted On Google
I called and spoke with an associate name Billy let me tell you his customer service is out of this world he made sure I received the information I needed and put a smile on my face he is truly the definition of customer service.
Response from Extra Space Storage (5/14/2022)
Thanks for the awesome review, Elena! It's wonderful to know Billy was informative and able to provide you with the customer service you deserve. Don't hesitate to stop by the office or contact us at (317) 542-8111 if you need anything.
May 12, 2022
Posted On Google
I had a good experience use this place all the time
Response from Extra Space Storage (6/3/2019)
We're grateful for loyal customers like you, Kaiya! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Don't hesitate to reach out if anything comes up!
May 5, 2022
Posted On Google
Great place and clean facility
Response from Extra Space Storage (5/5/2022)
Hi Justin, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help!
May 4, 2022
Posted On Google
Rob was great and very helpful.
Response from Extra Space Storage (5/4/2022)
Thank you for the kind words, Latina. We're glad Rob was able to help! Our team is here to serve you, so give us a call at (317) 542-8111 if you need any future assistance.
May 2, 2022
Posted On Google
I have been with this storage facility for a number of years, within that time, much like others, I have fallen on hard times( more times than I would have liked), been hospitalized on more than one occasion, and this location, specifically KAITLYN!! has bent over backwards for me each and every time to help me save my storage contents and offered me other options that may help me when needed. The place is clean, secure and absolutely worth renting. Today, I am happy to say I have moved out but on to better days! Definitely consider renting here over any other named storage companies and you will experience friendliness, professionalism and courtesy! Thank you Kaitlyn and Team!
Response from Extra Space Storage (5/3/2022)
Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Maria! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kaitlyn. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.
April 30, 2022
Posted On Google
Great customer service extremely helpful!
Response from Extra Space Storage (5/4/2022)
Hello, Griffin. Thank you so much for the positive review, it means a lot to our team! If you have any questions feel free to stop by or give us a call at (317) 542-8111.
April 25, 2022
Posted On Google
This place is wonderful and the employees are very nice. Everytime i drive over there to put something in my storage it's always clean.
Response from Extra Space Storage (4/25/2022)
Hi Jamela, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-storage.
April 22, 2022
Posted On Google
Great office staff every time we need service! Unfortunately someone broke into our unit, but staff immediately locked it for safety precautions. We're happy with the service that we receive at this location. Would recommend to all friends and family.
Response from Extra Space Storage (4/23/2022)
We think our team is great too! Thanks for the positive review, Alina. We're glad they immediately locked it for safety precautions. We appreciate you recommending us to your friends and family. Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
April 13, 2022
Posted On Google
Rob was very friendly and helpful, I look forward to working with him again when it gets close to my move in date.
Response from Extra Space Storage (3/16/2022)
Hi Daphne, thank you for your review. We're glad Rob was very friendly and helpful. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
April 11, 2022
Posted On Google
Clean and friendly. Renting a space was super easy. Getting in and out with the app, again super easy. I would absolutely use Extra Space Storage again!
Response from Extra Space Storage (4/11/2022)
Hi Sarah, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities, and are so glad to hear your experience reflects that. Feel free to reach out at any time at 888-storage.