Louisville Self Storage at 5420 Valley Station Rd

Extra Space Storage facility on 5420 Valley Station Rd - Louisville, KY
Extra Space Storage
5420 Valley Station RdLouisville, KY 40272

Read 178 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

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HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on Valley Station Rd off Dixie Hwy, Extra Space Storage serves Louisville residents near Prairie Village, Greenwood, and Orell. Locals will recognize our facility near Walgreens and Valley High School.

A Versatile Self Storage Solution

Extra Space Storage on Valley Station Rd has a large selection of storage unit sizes, climate-controlled storage, vehicle storage, and exceptional security, making us your ideal self storage partner in Louisville!

Storage Units to Fit Your Needs

Our Louisville storage facility has units ranging from 5x5 to 20x24 with features like indoor access, drive-up access, and more. We have the solution for almost any residential or commercial storage need!

Secure Storage

With video surveillance and electronic gate access, our Valley Station Rd storage facility provides the safe environment and peace of mind customers want.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Vehicle Storage

Searching for secure vehicle storage in Louisville? Extra Space Storage offers 8x10 to 20x24 enclosed drive-up units and 8x20 to 10x40 outdoor parking spaces that can handle cars, motorcycles, boats, and RVs!

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Sturdy moving carts for heavy, bulky items
  • Golf carts available for customer use
  • Accommodates trucks larger than 20 feet
  • Wide-drive aisles to accommodate large moving trucks
  • Convenient freeway access
  • Deliveries accepted
  • On-site office
  • ADA compliant
  • Military discounts

Experience the Extra Space Difference

We believe that Extra Space Storage customers deserve the best! With a secure, clean storage facility and a friendly, professional staff of self storage experts who are dedicated to exceptional service, we'll make the storage experience a positive one for you. Contact us today to reserve a storage unit in Louisville!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0458

Recent Customer Reviews About This Facility

January 19, 2022

Robert H.

Posted On Google

OVERALL RATING

Its a clean place. The unit prices are reasonable for the sizes. I wish this location offered covers storage for vehicles.

Response from Extra Space Storage (1/19/2022)

Hi Robert, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 15, 2022

austin r.

Posted On Google

OVERALL RATING

Love the experience it was so easy to set up & get everything going. Sherron was a great person to work 10/10 highly recommend for all your Extra space storage needs. & it was an easy check out process when I was done with my unit.

Response from Extra Space Storage (10/31/2020)

Thank you for the kind remarks, Austin! We're so happy to hear we have your recommendation! Please stop by the office or give us a call if there is anything else we can do for you.

January 3, 2022

Timothy S.

Posted On Google

OVERALL RATING

Awesome

November 20, 2021

George M.

Posted On Google

OVERALL RATING

Shannon was absolutely fantastic heckuva nice gal!!!! Very helpful took good care of me. Thank you Shannon

Response from Extra Space Storage (11/20/2021)

Thank you for the kind words, George. We're glad Shannon was able to help! Our team is here to serve you, so give us a call at (502) 937-2099 if you need any future assistance.

November 17, 2021

Rebecca T.

Posted On Google

OVERALL RATING

The staff here are great! The place is always clean, however, I'm skeptical about referring Extra Space to anyone. My unit started out at $38.00 per month. I opted to use automatic pay, to make it all more simple. Approx 5 months later, I'm going through my bank statement, and find out they increased their price to $54.00 per month. Helluva jump, for a price increase. Well I'll be damned if they didn't do it again, now they're charging me $106.00 per month. All increases are without notice! But to go from $38.00 to $106.00 in 6 mth intervals is a bit much. I do believe I'll be looking elsewhere for a storage unit. I'm kinda scared what their next price jump will be. Id like to thank the staff for everything. Y'all were the upside to this downward spiral of an event!!

Response from Extra Space Storage (11/24/2021)

Hi Becky, thank you for the review and for sharing your experience and feedback with us. We strive for our customers to have 5-star experiences and are sorry we fell short and that you are not happy with your rental rate. We definitely want any change in rate to be transparent and we want you to be getting a fair rate. Over time, we generally adjust our deeply discounted rates if necessary to get closer to the rate that the unit is worth. Your feedback is very important to us and we will be reviewing it internally so we can continue to improve our customer experience. Give us a call at 888-storage if you ever need anything or would like to speak to us about increases in more detail. We are always happy to look into any opportunities or other options we may have to assist.

October 28, 2021

Billie D.

Posted On Google

OVERALL RATING

Excellent service

Response from Extra Space Storage (10/29/2021)

Thank you for the kind words, Billie! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!

October 13, 2021

pdortiz12

Posted On Google

OVERALL RATING

Employees were not helpful, I called 3 days before the phone was answered and there was no way to leave a message. When it was answered, the employee could not answer my questions. He instructed me to call another number which did not help me either.

Response from Extra Space Storage (10/13/2021)

Pdortiz12, we appreciate you taking the time to leave feedback. We aim to provide top-notch customer service and are sorry to hear your experience did not reflect that. We value your comments and will use them to make improvements in the future. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

September 13, 2021

Stephany F.

Posted On Google

OVERALL RATING

A+

Response from Extra Space Storage (9/14/2021)

Thank you for choosing Extra Space Storage Stephany. We're here to help if you have any questions or need assistance with your rental! Call us at (502) 937-2099 with any questions!

September 3, 2021

David H.

Posted On Google

OVERALL RATING

No surprises. Courtesy and product knowledge above average. Easy sign up, made us feel comfortable right away. Clean, neat, and well lit. Thanks Update! We have needed additional space and have found the ongoing upgrade to the facility impressive. We are most impressed with our new on site representative. Thanks Ms. Ball!

Response from Extra Space Storage (2/21/2021)

Hi David, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and knowledgeable staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if there is anything, we can do to assist you.

August 29, 2021

Robert B.

Posted On Google

OVERALL RATING

Love talking to the manager, she is very nice and informative. She got me what I asked for and I was moving in within minutes. Unit was clean and easy to find ????

July 26, 2021

Robin T.

Posted On Google

OVERALL RATING

Got to my storage unit about 9:30 on a Saturday night. There was no lock in the unit like they had told me there would be. So I thought we'd unload the truck and run up to Walmart and buy a lock. Get back and realize I needed a special cylinder lock that only the office could give me. Call the emergency after-hours number they were very polite and very helpful. They called me back to let me know it will be about 45 minutes and a manager would be there with a lock. The district manager is the one that showed up and he brought me a lock show me how to use it he was very polite and give me a $50 discount on my unit. Good people I would recommend the storage facility.

July 14, 2021

Amy H.

Posted On Google

OVERALL RATING

Extra Space Storage saved the day! I was moving, and the movers I hired no showed two days in a row, and I had to be out of my apartment that night. Even though I called less than 30 minutes until the office closed, everyone was super friendly and helpful. They helped me with what size storage unit I needed, and I was pleasantly surprised that they provided the lock! I couldn’t be happier with my experience!

June 25, 2021

Heather V.

Posted On Google

OVERALL RATING

Very nice guy helped us right away and got us best deal possible thanks brain . Appreciate it .

June 5, 2021

flazer 1.

Posted On Google

OVERALL RATING

Excellent, expedient service. The process was super simple.

June 3, 2021

Amanda S.

Posted On Google

OVERALL RATING

Great customer service Brian helped me and it was a smoother transaction and very informative

June 1, 2021

Dariane C.

Posted On Google

OVERALL RATING

Very nice . Explained the whole process to me because I’ve never had to use a storage company before . Brian was awesome & showed me everything and all the steps to my storage unit . Very good !

May 31, 2021

Jamal B.

Posted On Google

OVERALL RATING

Great service

Response from Extra Space Storage (6/5/2021)

Jamal, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 25, 2021

Anger I.

Posted On Google

OVERALL RATING

All good, no complaints

Response from Extra Space Storage (5/31/2021)

Hi Anger!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (502) 937-2099 or stop by the facility!

May 24, 2021

ReRe R.

Posted On Google

OVERALL RATING

Great customer service very helpful explaining the lease rules and security. Very safe feeling Prices were awesome thx

Response from Extra Space Storage (5/30/2021)

Thank you for the kind words, Rere! We're committed to providing excellent customer service. If there is something we can do to help, please give us a call or email customerservice@extraspace.com.

May 21, 2021

CRYSTAL M.

Posted On Google

OVERALL RATING

They are so nice they even. Help me in on there day off so I could get a paper out of my unit .. .

Response from Extra Space Storage (3/10/2021)

Our team appreciates your rating, Crystal M. We're grateful to have you as a customer. Please stop by the office or reach out to us at 888-storage if you have any questions!

Frequently Asked Questions at 5420 Valley Station Rd

Where can I find boat storage in Louisville?

Where are storage places located in Louisville?

Is RV storage available in Louisville?

Can I rent a climate-controlled storage unit in Louisville?

Where can I rent an indoor parking spot for my car in Louisville?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Valley Station Rd and Dixie Hwy

Directions from the North

Drive southwest on Dixie Hwy. Pass Johnsontown Rd and continue southwest. Turn left onto Valley Station Rd. Our facility will be on your right just after Walgreens.

Directions from the South

Drive northeast on Dixie Hwy. Pass Gene Snyder Fwy and continue northeast. Turn right onto Valley Station Rd. Our facility will be on your right just after Walgreens.

Directions from the East

Drive west on Gene Snyder Fwy. Take Exit 1. Turn right onto Dixie Hwy. Turn right onto Valley Station Rd. Our facility will be on your right just after Walgreens.

Directions from the West

Drive east on Gene Snyder Fwy. Take Exit 1. Turn left onto Dixie Hwy. Turn right onto Valley Station Rd. Our facility will be on your right just after Walgreens.