Louisville self storage at 5420 Valley Station Rd

Extra Space Storage facility on 5420 Valley Station Rd - Louisville, KY
Extra Space Storage
5420 Valley Station RdLouisville, KY 40272

Read 163 Reviews

Current Customer:
New Customer:
Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Storage Office Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

HOURS OF OPERATION

Storage Gate Hours
Mon-Fri: 06:00am-10:00pm
Sat: 06:00am-10:00pm
Sun: 06:00am-10:00pm
Customer Service Hours
Mon-Fri: 09:30am-06:00pm
Sat: 09:00am-05:30pm
Sun: closed

Conveniently Located Near You

Located on Valley Station Rd off Dixie Hwy, Extra Space Storage serves Louisville residents near Prairie Village, Greenwood, and Orell. Locals will recognize our facility near Walgreens and Valley High School.

A Versatile Self Storage Solution

Extra Space Storage on Valley Station Rd has a large selection of storage unit sizes, climate-controlled storage, vehicle storage, and exceptional security, making us your ideal self storage partner in Louisville!

Storage Units to Fit Your Needs

Our Louisville storage facility has units ranging from 5x5 to 20x24 with features like indoor access, drive-up access, and more. We have the solution for almost any residential or commercial storage need!

Secure Storage

With an on-site resident manager, video surveillance, and electronic gate access, our Valley Station Rd storage facility provides the safe environment and peace of mind customers want.

Climate-Controlled Storage

Need to store temperature-sensitive items? Climate control can help protect your belongings from extreme temperature changes. These units typically maintain a storage environment between 55 and 80 degrees throughout the year.

Vehicle Storage

Searching for secure vehicle storage in Louisville? Extra Space Storage offers 8x10 to 20x24 enclosed drive-up units and 8x20 to 10x40 outdoor parking spaces that can handle cars, motorcycles, boats, and RVs!

Other Amenities & Services

  • Extended access hours are standard with 24/7 access available - ask site manager for details
  • Cylinder locks required for units
  • Sturdy moving carts for heavy, bulky items
  • Wide-drive aisles to accommodate large moving trucks

Experience the Extra Space Difference

We believe that Extra Space Storage customers deserve the best! With a secure, clean storage facility and a friendly, professional staff of self storage experts who are dedicated to exceptional service, we'll make the storage experience a positive one for you. Contact us today to reserve a storage unit in Louisville!

Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0458

Recent Customer Reviews About This Facility

July 26, 2021

Robin T.

Posted On Google

OVERALL RATING

Got to my storage unit about 9:30 on a Saturday night. There was no lock in the unit like they had told me there would be. So I thought we'd unload the truck and run up to Walmart and buy a lock. Get back and realize I needed a special cylinder lock that only the office could give me. Call the emergency after-hours number they were very polite and very helpful. They called me back to let me know it will be about 45 minutes and a manager would be there with a lock. The district manager is the one that showed up and he brought me a lock show me how to use it he was very polite and give me a $50 discount on my unit. Good people I would recommend the storage facility.

July 14, 2021

Amy H.

Posted On Google

OVERALL RATING

Extra Space Storage saved the day! I was moving, and the movers I hired no showed two days in a row, and I had to be out of my apartment that night. Even though I called less than 30 minutes until the office closed, everyone was super friendly and helpful. They helped me with what size storage unit I needed, and I was pleasantly surprised that they provided the lock! I couldn’t be happier with my experience!

June 25, 2021

Heather V.

Posted On Google

OVERALL RATING

Very nice guy helped us right away and got us best deal possible thanks brain . Appreciate it .

June 5, 2021

flazer 1.

Posted On Google

OVERALL RATING

Excellent, expedient service. The process was super simple.

June 3, 2021

Amanda S.

Posted On Google

OVERALL RATING

Great customer service Brian helped me and it was a smoother transaction and very informative

June 1, 2021

Dariane C.

Posted On Google

OVERALL RATING

Very nice . Explained the whole process to me because I’ve never had to use a storage company before . Brian was awesome & showed me everything and all the steps to my storage unit . Very good !

May 31, 2021

Jamal B.

Posted On Google

OVERALL RATING

Great service

Response from Extra Space Storage (6/5/2021)

Jamal, we are so glad you had a good experience with us! We're so grateful to have you as a customer. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 25, 2021

Anger I.

Posted On Google

OVERALL RATING

All good, no complaints

Response from Extra Space Storage (5/31/2021)

Hi Anger!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (502) 937-2099 or stop by the facility!

May 24, 2021

ReRe R.

Posted On Google

OVERALL RATING

Great customer service very helpful explaining the lease rules and security. Very safe feeling Prices were awesome thx

Response from Extra Space Storage (5/30/2021)

Thank you for the kind words, Rere! We're committed to providing excellent customer service. If there is something we can do to help, please give us a call or email customerservice@extraspace.com.

May 21, 2021

CRYSTAL M.

Posted On Google

OVERALL RATING

They are so nice they even. Help me in on there day off so I could get a paper out of my unit .. .

Response from Extra Space Storage (3/10/2021)

Our team appreciates your rating, Crystal M. We're grateful to have you as a customer. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 17, 2021

Angel B.

Posted On Google

OVERALL RATING

The ONLY reason I give this place a 3 star is because I’m a night owl, and also very busy during the day, and the fact they don’t have 24 hour access is very annoying. I have an online business I’m putting together and the only time I have to mess with inventory is after hours, third shift, twilight hours. I have not caused any issues, damaged any property, or disturbed Anyone in anyway, and told if I’m there late again I’ll be restricted to office hours only. I realize the area has been tagged as a high crime area, but I’m not the high crime. It’s not fair. I also asked to be transferred to a different facility that’s more convenient to where I live and I have to basically start over. Same start up fees, lock fees, deposited, etc. I feel from one location to another that should follow us, unless going from a franchise to corporate or vice versa. Now, on a good note, Brian, the manager, is super friendly, except his threat but he’s just doing his job. I take it into consideration the rift raft he has and does deal with, so he should do the same and consider were not all bad people. Again on that note, he’s keeping our stuff as safe and clean as possible, by not bending or breaking rules. Cory, at Lyndon, he is literally the most awesome human being on the planet!! I wish he only knew how he literally saved my life. I mean that, going out of his way, above and beyond, things he didn’t have to do, he helped me be able to make it in life, right when I was on the edge.I wanted to send this shout out to him, cause he deserves it. Not to mention he’s adorable!! ????thank you cory, not sure you know what you even did, but thank you none the less. Brian, you Rock too, I Jsut have an issue with authority when I’m not doing anything wrong, it’s my issue, not you. All in all, I’d never go to a diff storage facility.we need Extra spaces er’where!!

May 12, 2021

Becky W.

Posted On Google

OVERALL RATING

Cold & the chain on the light in the unit broke so the light wouldn't come on & they wasn't able to get it fixed that day.

Response from Extra Space Storage (5/14/2021)

Becky Womack, thank you for the rating. We want all of our customers to have 5-star experiences and are disappointed we fell short. Please call 888-storage with more details so hopefully we can improve your experience next time!

April 25, 2021

J. P.

Posted On Google

OVERALL RATING

Excellent experience signing up for a storage unit.

Response from Extra Space Storage (4/28/2021)

We appreciate the review, J.. Thank you for choosing Extra Space Storage for all of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

April 22, 2021

Travis M.

Posted On Google

OVERALL RATING

Both the call center and local reps were very friendly and accommodating. They walked me through the whole process of renting a unit in an easy and understandable way. The online contract is easy as well. Only reason for 4 stars is the price. Would have preferred if it wasn’t so high. Overall I would recommend to those who need to get into a unit fast and for a short time span.

Response from Extra Space Storage (4/22/2021)

Thank you for the positive feedback, Travis! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We really appreciate the recommendation as well as your review! Please stop by the office or reach out to us at 888-storage if you have any questions!

April 18, 2021

Crystal M.

Posted On Google

OVERALL RATING

Thanks for all your help

Response from Extra Space Storage (4/22/2021)

Thank you for the review, Crystal Marie! We are so glad you had a positive experience with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!

March 31, 2021

William L.

Posted On Google

OVERALL RATING

Decent place bad area of town I think

Response from Extra Space Storage (4/6/2021)

Hi William, thank you for your feedback. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security. If you would like to speak with us about this in more detail, we are here to help and can be reached at 888-storage.

March 31, 2021

Nick K.

Posted On Google

OVERALL RATING

Brian is a great guy! Keep up the great work!

Response from Extra Space Storage (4/6/2021)

We appreciate the review, Nick! We're so thrilled you have had a positive experience with Brian! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.

March 31, 2021

Darius R.

Posted On Google

OVERALL RATING

good place to store

Response from Extra Space Storage (4/8/2021)

Our team appreciates your positive rating, Darius! Thank you for choosing Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

March 25, 2021

Russell J.

Posted On Google

OVERALL RATING

I never give 5 stars Bryan has been great to myself and my brother here

Response from Extra Space Storage (3/31/2021)

Thanks for the positive review, Russell! We are glad you had a great experience with Bryan. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 26, 2021

Kevin S.

Posted On Google

OVERALL RATING

So I stopped in because my car died and my phone was dead as well. I came in, I met Brian who was actually on his way out to go work another location he said and he helped me jump my car with his. He also called my mechanic for me to let him know I was on my way needing a battery replacement. I’ve never used storage before and I don’t think I’ll ever need too; however, if this is the level of customer service you get and you’re not a customer then I could only imagine what it is like being a customer. Brian, thank you so much for all of your help. Hopefully you get some sort of compensation for your assistance today. Thank you! -Kev

Response from Extra Space Storage (3/6/2021)

Hi Kevin. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Brian! If there is anything we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you!

Frequently Asked Questions at 5420 Valley Station Rd

Where can I find boat storage in Louisville?

Where are storage places located in Louisville?

Is RV storage available in Louisville?

Can I rent a climate-controlled storage unit in Louisville?

Where can I rent an indoor parking spot for my car in Louisville?

Size Disclaimer

*Excludes administrative and insurance fees

Directions

Intersections/Landmarks

Valley Station Rd and Dixie Hwy

Directions from the North

Drive southwest on Dixie Hwy. Pass Johnsontown Rd and continue southwest. Turn left onto Valley Station Rd. Our facility will be on your right just after Walgreens.

Directions from the South

Drive northeast on Dixie Hwy. Pass Gene Snyder Fwy and continue northeast. Turn right onto Valley Station Rd. Our facility will be on your right just after Walgreens.

Directions from the East

Drive west on Gene Snyder Fwy. Take Exit 1. Turn right onto Dixie Hwy. Turn right onto Valley Station Rd. Our facility will be on your right just after Walgreens.

Directions from the West

Drive east on Gene Snyder Fwy. Take Exit 1. Turn left onto Dixie Hwy. Turn right onto Valley Station Rd. Our facility will be on your right just after Walgreens.