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Extra Space Storage facility on 540 N Cortez St - New Orleans, LA
(43 REVIEWS)

New Orleans self storage at 540 N Cortez St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7454

Directions

Intersections/Landmarks

Corner of Cortez and Toulouse St

Directions from the North

Drive south on Wisner Blvd. Turn left onto Orleans Ave. Turn right onto N Scott St. Turn left onto Toulouse St. Turn right onto N Cortez St. Our facility will be immediately on your left.

Directions from the South

Drive north on S Carrolton Ave. Turn right onto Canal St. Turn left on N Scott St. Turn right onto Toulouse St. Turn right onto N Cortez St. Our facility will be immediately on your left.

Directions from the East

Drive west on I-10 W. Take Exit 232. Turn right onto S Carrolton Ave. Turn right onto Canal St. Turn left on N Scott St. Turn right onto Toulouse St. Turn right onto N Cortez St. Our facility will be immediately on your left.

Directions from the West

Drive east on US-61 S. Turn left onto S Scott St. Turn right onto Toulouse St. Turn right onto N Cortez St. Our facility will be immediately on your left.

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 2, 2022

Liz R.

Posted On Google

OVERALL RATING

Super helpful and professional. Clean facility. Fantastic customer service. Chris walked us through the entire process, lierally and figuratively, including an informative tour.

June 20, 2022

Kristin C.

Posted On Google

OVERALL RATING

Chris is always so helpful!

Response from Extra Space Storage (6/21/2022)

Hello, Kristin. Thank you for the review. We're so glad Chris could meet your storage needs. Please stop by the office if you need anything!

June 15, 2022

Erika H.

Posted On Google

OVERALL RATING

Excellent space, super clean, and safe. Very efficient check-in, no hassles. We used a different location of this same storage company last year and the Mid-City location is 1000% better! Chris (the site manager), is super responsive and kind. Love it!

Response from Extra Space Storage (6/15/2022)

Thank you for your review, Erika! Providing renters with clean, secure, and easy-to-rent facilities is our top priority. We're glad we were able to meet your storage needs and that Chris has been great to work with! As always, give us a call at 888-storage if you need anything.

June 13, 2022

Mary L.

Posted On Google

OVERALL RATING

This storage facility is the best I've ever used. New, clean, and Chris, the manager, is FANTASTIC. So helpful, always friendly, takes pride in his work. It's easy to get to, and you can drive into the covered-indoor parking area. The interior is brightly-lit, never messy, usually has enough hand carts and the two elevators always work. I rented previously from Public Storage and they sucked. My only criticism is that they will up your rent a few months after you sign up (but I think all places do that) and the roll up door exiting the interior parking area got messed by by a truck and does not open and close on its own right now. If you need climate controlled storage, check out this location. Thanks to Chris for always being so totally helpful!

Response from Extra Space Storage (6/14/2022)

Hi Mary. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Chris. We appreciate you sharing the ways we can improve so we can get to work on them! Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.

May 14, 2022

Dugan E.

Posted On Google

OVERALL RATING

Price is reasonable and fair, and the grounds are well maintained. I was very disappointed in the lack of a traditional locking system in which I could use a pad lock that I trust. The cylinder locks that are for sale are of low quality and I have little faith in them.

Response from Extra Space Storage (5/15/2022)

Dugan, thank you for the review! We are so glad you are satisfied with your rental rate and well-maintained facilities. We require our tenants to purchase our locks which are disk or cylinder locks to ensure the highest level of security at Extra Space Storage. Please stop by the office or give us a call at 888-STORAGE or stop by the office.

April 18, 2022

Kristy S.

Posted On Google

OVERALL RATING

It’s a nice great place but fees are high and access is difficult/impossible if you need in at night.

Response from Extra Space Storage (4/19/2022)

Hello Kristy, thank you for leaving us a review. We are sorry you did not have a great experience with us. If you would like to discuss your rental rate of concerns, please give us a call at 888-storage.

April 4, 2022

Steven H.

Posted On Google

OVERALL RATING

Staff was very friendly and extremely helpful in helping us decide on the correct size of unit we needed and showed us different unit sizes to make sure we were happy.

Response from Extra Space Storage (4/4/2022)

Hello, Steven. Thank you for the 5-star review! We're so happy we could help. Please let us know if you need any assistance or have any questions. We are always available at 888-storage.

March 25, 2022

Erika G.

Posted On Google

OVERALL RATING

Very easy online sign up! Store Manager Chris was Amazing! He followed up with me after my initial stop by which helped me make my final decision! Everything has been nice and the process was very easy!

Response from Extra Space Storage (3/26/2022)

Thank you for your review, Erika. We are happy to hear Chris was amazing, nice, and able to make your rental process very easy. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!

February 22, 2022

Donald M.

Posted On Google

OVERALL RATING

Chris is a great guy and made the experience wonderful! Top stars!

Response from Extra Space Storage (2/22/2022)

Hello, Donald. Thank you for the review. We're so glad Chris could meet your storage needs. Please stop by the office if you need anything!

February 8, 2022

Gdoom G.

Posted On Google

OVERALL RATING

Straight forward simple easy to get in & out. Also convenient, well kept, friendly service, highly recommended

Response from Extra Space Storage (2/8/2022)

Thanks for the kind words, Gdoom! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (504) 584-4775 if you need anything.

January 26, 2022

Brian a.

Posted On Google

OVERALL RATING

Easy online sign up. One glitch with rental agreement was cleared up quickly with a live US-based agent. Facility is easy to access, clean, secure, and safe. Prices are competitive. One "hidden" fee for a lock that only works in their doors, but reasonably priced. With all the hassles we've had with other services lately, this one was a welcome surprise.

Response from Extra Space Storage (1/27/2022)

Thank you for your feedback, Brian And Bonnie! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

December 16, 2021

Marshall W.

Posted On Google

OVERALL RATING

Quite impressed with the quality of this storage location as well as the customer service I was provided. Both far exceeded my expectations. The process was smooth and Chris was super helpful. I intend to remain a customer and I would recommend Extra Space Storage to anyone looking to rent a storage space in New Orleans.

Response from Extra Space Storage (12/20/2021)

Thank you, Marshall. We appreciate your feedback and review. Please let Chris know if we can be of further assistance or call us at 888-storage!

December 10, 2021

Bruce F.

Posted On Google

OVERALL RATING

I could not have be more pleased with the pristine facilities and Management’s courtesies and professionalism at Extra Space Storage. I highly recommend them.

Response from Extra Space Storage (12/11/2021)

Hi Bruce, thank you for recommending us. We're glad our team was courteous and professional. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

December 2, 2021

Jeanette D.

Posted On Google

OVERALL RATING

Very smooth experience and very accommodating. Chris has been amazing throughout the process. Chris is very knowledgeable and helped think about the details I would have never thought about for our office move. I definitely would recommend this place.

Response from Extra Space Storage (12/2/2021)

Thank you for the excellent rating and recommendation, Jeanette! We're happy we were able to provide a smooth rental experience. We're glad Chris is very knowledgeable and helped think about the details you would have never thought about for our office move. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

November 24, 2021

GoldDust

Posted On Google

OVERALL RATING

I agree with Marty and Andrea! Super clean, great pricing, safe and professional and super friendly and helpful staff! Finding this place made moving just that much less stressful..highly recommend

Response from Extra Space Storage (11/24/2021)

Thank you for your feedback, Golddust! Providing renters with clean and secure facilities is our top priority. We're glad Marty and Andrea were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 8, 2021

J-DASH D.

Posted On Google

OVERALL RATING

Amazing customer service!! Easy access to units!

Response from Extra Space Storage (11/8/2021)

Thank you for the great review, J-dash. We're so glad you had a positive experience with us. Don't hesitate to reach out to us at 888-storage if you need anything!?

November 3, 2021

K D.

Posted On Google

OVERALL RATING

Everyone there is so nice and helpful! I would absolutely store there again and have already recommended it to several people.

Response from Extra Space Storage (11/3/2021)

Thanks for the kind words, K! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (504) 584-4775 if you need anything.

October 21, 2021

Markham B.

Posted On Google

OVERALL RATING

The whole team is so great. We rented with ExtraSpace on Tulane, and when it changed hands to Public Storage, the quality of service and facility declined. We followed ExtraSpace to this new facility and it is worth it.

Response from Extra Space Storage (10/21/2021)

Thanks for the review, Markham! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?

October 12, 2021

Blue T.

Posted On Google

OVERALL RATING

Chris is so nice and helpful. I appreciate him a lot . The units are very clean . Thank you

Response from Extra Space Storage (10/5/2021)

Thank you for the kind words, Blue. We're glad Chris was able to help! Our team is here to serve you, so give us a call at (504) 584-4775 if you need any future assistance.

September 18, 2021

Rayshuan V.

Posted On Google

OVERALL RATING

Awesome People, very courteous and professional.

Response from Extra Space Storage (9/18/2021)

Thank you for the review, Rayshuan! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!