Extra Space Storage facility on 1900 S Charles St - Baltimore, MD
(33 REVIEWS)

Baltimore self storage at 1900 S Charles St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7760

Directions

Intersections/Landmarks

S Hanover St and W Wells St

Directions from the North

Drive south on St Paul St. Continue south onto Light St. Pass Key Hwy and take a slight right to continue south on Light St. Turn right onto E Henrietta St. Turn left onto S Hanover St. Turn left onto W Wells St. Turn right onto S Charles St. Our facility will be on your right.

Directions from the South

Drive north on S Hanover St. Turn right onto W Wells St. Turn right onto S Charles St. Our facility will be on your right.

Directions from the East

Drive west on I-95 S. Take the McComas St exit and continue west. Take Exit 55 and keep right to merge onto E McComas St. Turn right onto S Hanover St. Turn right onto W Wells St. Turn right onto S Charles St. Our facility will be on your right.

Directions from the West

Drive east on I-95 N. Take Exit 54. Merge left onto S Hanover St. Turn right onto W Dickman St. Turn left onto W Cromwell St. Turn left to continue north onto S Hanover St. Turn right onto W Wells St. Turn right onto S Charles St. Our facility will be on your right.

Frequently Asked Questions at 1900 S Charles St

Where can I buy moving boxes in Baltimore?

What pest control and cleanliness measures are taken at 1900 S Charles St?

How far in advance do I need to reserve a storage unit?

Is it safe to store electronics in a storage unit in Baltimore, MD?

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Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 27, 2022

Hayleigh W.

Posted On Google

OVERALL RATING

Yvette has made my experience with Extra Space Storage one I will always remember. Amazing customer service, punctual and as nice as can be. Willing to go the extra mile, this is the best storage facility in Baltimore.

Response from Extra Space Storage (6/28/2022)

Thanks for the awesome review, Hayleigh! We work hard to meet the expectations of our customers, and we're happy to hear Yvette hit the mark for you! Don't hesitate to stop by the office or contact us at (443) 539-3070 if you need anything.

June 25, 2022

robert w.

Posted On Google

OVERALL RATING

Overall GREAT experience! Yvette was so helpful and even called a day before my move-In when there was a small issue with the latch. She set me up with a new storage container and everything went smooth. I got a thorough walk-thru of the facility and how to access everything. This is a brand new facility and management is awesome! Yvette, the store manager, was super helpful! 5 stars for this storage space.

Response from Extra Space Storage (6/27/2022)

Thank you for the excellent rating, Robert! We're happy Yvette was helpful and able to provide a smooth rental experience. We appreciate your kind words! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

June 23, 2022

C.M. D.

Posted On Google

OVERALL RATING

The original process was so simple. I had a last minute change and needed to get into my space earlier. Called and spoke with Yvette who was able to get me situated in no time. She was extremely considerate and kind over the phone. She definitely helped ease some of my stress with moving!

Response from Extra Space Storage (6/24/2022)

Hi C.m., thanks so much for your review! We are thrilled to hear your experience with Yvette was positive and are always here to help with your storage needs! Give us a call at (443) 539-3070 or stop by the office if you need anything!

June 17, 2022

Amanda M.

Posted On Google

OVERALL RATING

Yvette is AMAZING! She was wonderful and made everything so easy.

Response from Extra Space Storage (6/18/2022)

Thank you for taking the time to leave your review, Amanda! We're so happy to hear Yvette was able to make your rental process hassle free! Give us a call at (443) 539-3070 if you need any future assistance.

June 16, 2022

Clarence B.

Posted On Google

OVERALL RATING

Thank you Ms Yvette for helping us through this process. You are a shining example of what customer service means. Extra Space Storage should be honored to have you on their team.

Response from Extra Space Storage (6/17/2022)

Thank you for the kind words, Clarence. We're glad Ms. Yvette was able to help! Our team is here to serve you, so give us a call at (443) 539-3070 if you need any future assistance.

June 13, 2022

Tammy N.

Posted On Google

OVERALL RATING

Yvette was very helpful and responsive to all requests. The storage unit is for my daughter and she said the place was really nice and clean. Highly recommend!

Response from Extra Space Storage (6/14/2022)

Thanks for the kind words, Tammy! We're glad Yvette was very helpful and responsive. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (443) 539-3070 if you need anything.

June 12, 2022

Robert A.

Posted On Google

OVERALL RATING

The facility is great!! The customer service is excellent. Yvette is amazing to work with extremely helpful and accommodating.

Response from Extra Space Storage (6/14/2022)

Thank you for the review, Robert! We pride ourselves on having a friendly, accommodating staff and are so happy Yvette was able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!

June 6, 2022

Sai G.

Posted On Google

OVERALL RATING

Yvette is very nice and helpful. She helped us a lot and answered all my questions.

Response from Extra Space Storage (5/11/2022)

Thanks for the fantastic rating, Sai. We are glad Yvette was able to meet all of your self-storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!

June 3, 2022

Victoria B.

Posted On Google

OVERALL RATING

My experience with the agents and the service that I received was impeccable! I informed Evette of what I expected to place in the unit and she instructed me on what they had to offer and the size that would best serve my needs. I would recommend this location to everyone.

Response from Extra Space Storage (6/3/2022)

Thanks for the awesome review, Victoria! We work hard to meet the expectations of our customers, and we're happy to hear Evette hit the mark for you! Don't hesitate to stop by the office or contact us at (443) 539-3070 if you need anything.

June 2, 2022

Nature

Posted On Google

OVERALL RATING

The site manager Yvette has been very helpful with our rental process. The environment of the storage space is great. It’s very clean and feel comfortable to walk around in the building.

Response from Extra Space Storage (6/3/2022)

Hi Chan, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 2, 2022

Irving C.

Posted On Google

OVERALL RATING

Yvette is a kind and helpful manager who walked me through the process. The facilities and storage unit was clean and newly kept.

Response from Extra Space Storage (6/3/2022)

Thank you for the kind words, Irving Cruz. We're glad Yvette was kind and helpful! Our team is here to serve you, so give us a call at (443) 539-3070 if you need any future assistance.

June 1, 2022

Will T.

Posted On Google

OVERALL RATING

The staff is absolutely amazing here and the facility is great. Easy in and out with the secure garage doors. Would totally recommend!!

Response from Extra Space Storage (6/2/2022)

We think our team is great too! Thanks for recommending us, Will. We're committed to being your go-to stop for all your local storage needs! As always, give us a call at 888-storage if you need anything.

May 30, 2022

DeAndrea D.

Posted On Google

OVERALL RATING

Great experience.

Response from Extra Space Storage (5/31/2022)

Hello, Deandrea. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. We are always available at 888-storage to help!

May 30, 2022

Naomi B.

Posted On Google

OVERALL RATING

Great customer service! Yvette was amazing!

Response from Extra Space Storage (5/31/2022)

Thanks for the positive review, Naomi! We are glad you had a great experience with Yvette. Please stop by the office or reach out to us at 888-storage if you have any questions!

May 25, 2022

Knatashka F.

Posted On Google

OVERALL RATING

This is location is the cleanest one I have been to, it always has a fresh smell upon walking in and getting on the elevator. The manager Yvette is very kind and easy to work with I had a small issue and she helped me out rather quickly. I would definitely recommend this location to anyone.

Response from Extra Space Storage (5/25/2022)

Thanks for the kind words, Knatashka! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience with Yvette reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (443) 539-3070 if you need anything.

May 20, 2022

Elizabeth C.

Posted On Google

OVERALL RATING

Me trataron muy bien, Liam especialmente

Response from Extra Space Storage (5/21/2022)

¡Gracias, Elizabeth! Nos complace escuchar que ha tenido una experiencia positiva con Liam. ¡No dude en pasar por nuestra oficina si necesita algo en el futuro!

May 19, 2022

Bryan F.

Posted On Google

OVERALL RATING

Aaron was great help assisting me move into my storage space unit. I would recommend this place to my friends.

Response from Extra Space Storage (5/20/2022)

Thanks for taking the time to leave us a review, Bryan! We are so glad Aaron could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 19, 2022

Desiree R.

Posted On Google

OVERALL RATING

Yvette was great! Great customer service, extremely personable and informative. The place is very organized, secure and clean, the perfect size for exactly what we needed at a great price. Thank you Yvette! :)

Response from Extra Space Storage (5/20/2022)

Thank you for your feedback, Desiree! Providing renters with clean and secure facilities is our top priority. We're glad Yvette was able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

May 6, 2022

Jack O.

Posted On Google

OVERALL RATING

Stephanie went above and beyond to help me setup my unit and check to make sure everything worked as it should. She was patient and kind. I would come back here 10/10 times.

Response from Extra Space Storage (5/7/2022)

Thanks for the awesome review, Jack! We work hard to meet the expectations of our customers, and we're happy to hear Stephanie hit the mark for you! Don't hesitate to stop by the office or contact us at (443) 539-3070 if you need anything.

May 3, 2022

ted g.

Posted On Google

OVERALL RATING

Great "New" location. Great staff and easy to load and unload my stuff. Loading was right next to the elevator and there were moving carts available.

Response from Extra Space Storage (5/4/2022)

We think our team is great too! Thanks for the positive review, Ted. If you ever need anything, feel free to stop by.