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Call for assistanceCompany
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 8546
Intersections/Landmarks
York Rd and Ashland Rd
Directions from the North
Drive south on I-83 S. Take Exit 20A. Turn right onto Shawan Rd. Turn right onto York Rd. Our facility will be on your right after Ashland Rd.
Directions from the South
Drive north on I-83 N. Take Exit 20A. Turn right onto Shawan Rd. Turn right onto York Rd. Our facility will be on your right after Ashland Rd.
Directions from the East
Drive west on MD-145 W. Turn left onto York Rd. Our facility will be immediately on your right.
Directions from the West
Drive east on Shawan Rd. Turn right onto York Rd. Our facility will be on your right after Ashland Rd.
Size Disclaimer
*Excludes administrative and insurance fees
June 25, 2022
Posted On Google
Serena is top notch when it comes to customer service. She handled a situation I brought to her with professionalism and efficiency. And she followed up with me to make sure everything was taken care of. Thank You Serena…you are the best!!!
Response from Extra Space Storage (6/25/2022)
Our team appreciates your rating, Scott. We're glad Serena is top-notch when it comes to customer service, handled a situation you brought to her with professionalism and efficiency, and followed up with you to make sure everything was taken care of. Don’t hesitate to stop by the office if you need anything.
June 23, 2022
Posted On Google
Reserved a unit online, got a call within 5 minutes, completed the reservation and got my unit at an awesome price, very happy I decided to go with extra space storage.
Response from Extra Space Storage (6/23/2022)
Rebecca, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! Please stop by the office or give us a call at 888-STORAGE.
June 23, 2022
Posted On Google
I am extremely impressed with the customer service I received that has been hard to find in our new world. Serena was super helpful in every aspect of the word. She is super knowledgeable and made my experience seamless. I would recommend this space 10 fold and I will make sure each and every person asks for Serena personally.
Response from Extra Space Storage (6/23/2022)
Hi Cynthia, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Serena! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
June 7, 2022
Posted On Google
Serena is the most helpful and friendly person you could ever hope to meet. Excellent service and happy to be an ally to her customers. An overall great experience, especially during a move which is by nature an unpleasant task. Thank you, Serena!
Response from Extra Space Storage (6/7/2022)
Thanks for the awesome review, Max! We work hard to meet the expectations of our customers, and we're happy to hear Serena hit the mark for you! It's great to know she has been friendly and helpful. Don't hesitate to stop by the office or contact us at (410) 343-7056 if you need anything.
June 3, 2022
Posted On Google
All representatives at Extra Storage Cockeysville A++++! During the most challenging and difficult times , for me, each and every rep has always exemplified kindness , respect, understanding and patience in assisting me. They always bring a smile to my face through my tears. The reps are and so friendly, respectful, polite, professional and genuinely concerned, advising me of what is of my best interest, always. The reps take a personal interest and they have assisted me via text, email and phone calls, verifying necessary information. All the reps multitask with ease! The BEST ! ( Even during the Horror days Covid the reps never missed “ a beat!” With endless thanks! Stay safe and well! Happy Summer 2022! kids
Response from Extra Space Storage (6/3/2022)
Hi Janice, Thank you for taking the time to leave your review! We pride ourselves on having a kind, knowledgeable, understanding, and respectful staff, so we are thrilled to hear that you had such a positive experience renting with us! Your kind words are greatly appreciated. We are so happy to have you as a customer and to provide you with the service you deserve. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything!
May 28, 2022
Posted On Google
Very helpful staff. Clean facility. Efficient process in getting unit and all the paperwork.
Response from Extra Space Storage (5/28/2022)
Hi Jim, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. If you ever need anything, feel free to stop by!
May 15, 2022
Posted On Google
Serina is very knowledgable, professional and helpful. (From Shawnte C)
Response from Extra Space Storage (5/15/2022)
Hello, Gary. Thank you for the 5-star review! We're so happy Serina could help. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
April 28, 2022
Posted On Google
My husband and I visited the cite and was thoroughly pleased with the service we received and highly recommend the facility to anyone looking for a place to store their belongings.
Response from Extra Space Storage (6/23/2020)
Thanks for the kind words, Denise! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (410) 343-7056 if you need anything.
April 27, 2022
Posted On Google
I had a great experience with Serina she made my moving process so easy and care free, will tell everyone to come here Thank you
Response from Extra Space Storage (4/27/2022)
Hi Joseph, thanks so much for your review! We are thrilled to hear your experience was great. We're glad Serina made your moving process so easy and carefree. Stop by our office if you need assistance or have any questions.
April 24, 2022
Posted On Google
great sevice and easy to access
Response from Extra Space Storage (4/24/2022)
Thank you for the kind words, Kimberly! We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.
April 22, 2022
Posted On Google
I would like to state that unequivocally, the experience I've had at extra space storage has been an extremely positive, and enjoyable due to how I've been treated with professionalism, but more so kindness that Serena displays each and every time I stop by. In a world full of people who don't know how to treat customers, she is a gem Always a pleasure, and a pleasant experience I hope you appreciate what a fabulous spokesperson she is for your company Thank you for your time Gerard Rowan
Response from Extra Space Storage (4/22/2022)
Hi K, thanks so much for your review! We are thrilled to hear your experience was positive and enjoyable. We pride ourselves on having a professional, kind staff, so we are thrilled to hear that you had such a positive experience renting with us! Please stop by the office or give us a call at 888-STORAGE if we can help you with anything!
April 17, 2022
Posted On Google
Easy and quick with great customer service
Response from Extra Space Storage (4/17/2022)
Thanks for the awesome review, Monique! We know our customers value an easy and quick rental process and great customer service so we do our best to provide that! Don't hesitate to stop by the office or contact us at (410) 343-7056 if you need anything.
April 17, 2022
Posted On Google
Serina the site manager was so helpful and her property is well kept and clean
Response from Extra Space Storage (4/17/2022)
Thank you for your review, Mary. We are happy to hear Serina was helpful and great at keeping our property clean and well-kept. Our team is here to serve you, so give us a call at 888-storage if you need any future assistance.
April 9, 2022
Posted On Google
Easy setup and very service oriented.
Response from Extra Space Storage (4/9/2022)
Hi Mark!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (410) 343-7056 or stop by the facility!
March 30, 2022
Posted On Google
Very spacious and clean , Excellent customer service, very detailed oriented. I felt welcomed just by the smile I received coming in the door.
Response from Extra Space Storage (3/30/2022)
Thank you for the kind words, Londyn! We're committed to providing excellent customer service and clean facilities. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
March 30, 2022
Posted On Google
Excellent customer service
Response from Extra Space Storage (3/30/2022)
Warren, Thank you for your review! It's great to hear our team was able to provide you with the customer service you deserve! As always, give us a call at 888-storage if you need anything.
March 16, 2022
Posted On Google
Amazing prices! Serena and Steve are so kind as well. Love this place!
Response from Extra Space Storage (3/16/2022)
Thanks for the great review, Georgia! We're glad Serena and Steve were so kind. Please call us at (410) 343-7056 if you have any questions!
March 16, 2022
Posted On Google
Serina has been amazing with helping me with my storage, very clean I love it here
Response from Extra Space Storage (3/16/2022)
Thank you for the kind words, Yvonne. We're glad Serina was able to help! Our team is here to serve you, so give us a call at (410) 343-7056 if you need any future assistance.
March 4, 2022
Posted On Google
Seri a was very kind
Response from Extra Space Storage (1/29/2021)
Thank you, Albertina. We're thrilled you had a positive experience with Seri at Extra Space Storage. Please stop by the office if you have any questions.
March 2, 2022
Posted On Google
Serena was very helpful and knowledgeable. Great location - convenient to both my job and home!
Response from Extra Space Storage (3/2/2022)
Hi Danielle, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Serena! We are so happy to know you found our property's location convenient. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.