Extra Space Storage facility on 203 E Joppa Rd - Towson, MD
(458 REVIEWS)

Towson self storage at 203 E Joppa Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 0588

Directions

Intersections/Landmarks

E Joppa Rd and Fairmount Ave

Directions from the North

Drive south on York Rd. At the traffic circle, take the exit for E Joppa Rd. Our facility will be on your right after Virginia Ave.

Directions from the South

Drive north on York Rd. At the traffic circle, take the exit for E Joppa Rd. Our facility will be on your right after Virginia Ave.

Directions from the East

Drive west on I-695 W. Take Exit 27A. Merge onto Dulaney Valley Rd. At the traffic circle, take the 4th exit onto E Joppa Rd. Our facility will be on your right.

Directions from the West

Drive east on I-695 E. Take Exit 27A. Merge onto Dulaney Valley Rd. At the traffic circle, take the 4th exit onto E Joppa Rd. Our facility will be on your right.

Frequently Asked Questions at 203 E JOPPA RD

Why is it important to rent a temperature-controlled storage unit in Towson?

Where can I park my RV long term?

Is it safe to store electronics in a storage unit in Towson?

How much space do I need for RV storage?

What type of lock do I need for a storage unit?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

scott h.

Posted On Google

OVERALL RATING

Excellent service. Very clean facility with easy access.

Response from Extra Space Storage (6/24/2022)

Hi Scott, thank you for your review. We're glad Matt provides great service. We're so happy to hear that your experience with the cleanliness of the facility has been positive! As always, give us a call at 888-storage if you need anything.

June 20, 2022

CHRISTOPHER H.

Posted On Google

OVERALL RATING

Ann was very helpful and patient with payment and contact info update difficulties.

Response from Extra Space Storage (6/20/2022)

Hello, Christopher. Thank you for the 5-star review! We're so happy Ann could help. Let us know if we can?do anything else to help at 888-storage.

June 20, 2022

amaynina J.

Posted On Google

OVERALL RATING

It was quick and easy process. The staff was super friendly, Thanks Ann

Response from Extra Space Storage (6/20/2022)

Thank you for the excellent review, Amaynina! We're happy Ann was able to provide a smooth rental experience. We are happy to help with any storage needs at 888-storage!

June 14, 2022

Toney A.

Posted On Google

OVERALL RATING

Very good customer service. The lady was very nice and helpful.

Response from Extra Space Storage (6/14/2022)

Thank you for the kind words, Toney! We're committed to providing excellent customer service. We are always available at 888-storage to help!

June 13, 2022

Destinae S.

Posted On Google

OVERALL RATING

Very helpful with picking out the right storage unit. I was thinking of a 5x5 which was shown to me and compared to a 5x10. The 5x10 was a better choice!!

Response from Extra Space Storage (6/13/2022)

Thank you, Destinae. We're thrilled you had a positive experience at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!

June 13, 2022

Austin M.

Posted On Google

OVERALL RATING

Very helpful with showing me around how everything here works, easiest ways to get through the building from the loading docks.

Response from Extra Space Storage (6/13/2022)

Hello, Austin. Thank you for the 5-star review! We're so happy we could help. Please let us know if you need anything at 888-storage.

June 11, 2022

Fahad S.

Posted On Google

OVERALL RATING

They're very friendly. They gave me all information I need.

Response from Extra Space Storage (6/11/2022)

Hi, Fahad ! Thanks for the positive review, it means a lot to our team. Please call (410) 828-1516 if you have any questions about your rental.

June 11, 2022

Audra W.

Posted On Google

OVERALL RATING

Great location and always clean. Ann is the best!!

Response from Extra Space Storage (6/12/2022)

Hi Audra, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Ann reflects that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 3, 2022

Jeanine L.

Posted On Google

OVERALL RATING

Fabulous experience from start to finish! Would highly recommend Ann and her team!!

Response from Extra Space Storage (6/4/2022)

Thanks for the positive review, Jeanine! We are glad you had a fabulous experience with Ann and the team. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 1, 2022

WILL D.

Posted On Google

OVERALL RATING

Anne at the 203 Joppa Rd location has been a complete pleasure to work with over the last few years. She is what a customer service representative is suppose to be. She is very personable, helpful and understanding. She also goes the extra mile to help you out. I no longer need the storage unit but she made my experience there a very happy one. She is definitely the reason for the 5 stars.

Response from Extra Space Storage (9/28/2019)

We're proud to serve customers like you, Will! Thanks for leaving us a rating. We're glad Anne has been a complete pleasure to work with over the last few years, is what a customer service representative is supposed to be, and is very personable. Stop by our office if you need assistance or have any questions.

May 27, 2022

Drew B.

Posted On Google

OVERALL RATING

Ann was amazing!

Response from Extra Space Storage (5/27/2022)

Thank you for the kind review, Drew. We're glad Ann was amazing to work with! Our team is here to serve you, so give us a call at (410) 828-1516 if you need any future assistance.

May 25, 2022

RoadToDawn

Posted On Google

OVERALL RATING

Very friendly, easy rental.

Response from Extra Space Storage (5/25/2022)

Hi Roadtodawn, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! As always, give us a call at 888-storage if you need anything.

May 23, 2022

Liat F.

Posted On Google

OVERALL RATING

I’ve used Extra Space three different times over the last six years. Each time has been a breeze! The facility is clean and there’s always carts available to help you move things out. There’s been some price increases since the pandemic, but that’s understandable and I’ve been really impressed with their communication and customer service. It was super easy and they were super understanding when I had to change the timing of my rental and move out. I sort of wish just for security purposes that there was an employee on site on Sundays when the office is closed, and they moved the location of the main office during COVID to add new units, so I’m not even sure where to find a staff person if I needed to on another day. But that’s my only criticism. The staff is super friendly and Anne especially has been an absolute rockstar to work with over the years. I’ll definitely use Extra Space again if I ever need storage in the Towson area!

Response from Extra Space Storage (5/24/2022)

We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Liat. If there is anything we can do to improve your experience, please let us know at customerservice@extraspace.com. Our team would love to hear from you!

May 20, 2022

jason n.

Posted On Google

OVERALL RATING

Matt was very reliable, the place clean, was safe, and top notch security for your belongings.

Response from Extra Space Storage (5/20/2022)

Hi Jason, thank you for your review. We're glad Matt was very reliable. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.

May 18, 2022

Angela

Posted On Google

OVERALL RATING

She was nice

Response from Extra Space Storage (12/7/2019)

Thanks for being a loyal customer, Mad! We're glad we were able to meet your storage needs.

April 30, 2022

Christina Y.

Posted On Google

OVERALL RATING

Great service! Anything you might need is available for purchase. Facility is clean and well-kept. We had an easy move-in!

Response from Extra Space Storage (5/4/2022)

Hi Christina, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 27, 2022

Pat W.

Posted On Google

OVERALL RATING

My experience with Extra Space Storage was great the people were very nice the process was easy and quick no problems at all I will recommend this storage company to whoever I know needs a storage wonderful people

Response from Extra Space Storage (4/27/2022)

Hi Pat, thanks so much for recommending us. We are thrilled to hear your experience was great. We're glad our team was very nice. We're happy we were able to provide a smooth rental experience. If you ever need anything, feel free to stop by.

April 26, 2022

Aubrey J.

Posted On Google

OVERALL RATING

Ann went above and beyond to ensure I was in my unit and had everything I needed. I misplaced my key, she found it, called me and set it aside so I could retrieve it. Thank you Ann for being great!

Response from Extra Space Storage (4/26/2022)

Hi Aubrey, thank you for your review. We're glad Ann went above and beyond to ensure you were in your unit and had everything you needed. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 26, 2022

TImothy K.

Posted On Google

OVERALL RATING

Ann was absolutely wonderful to work with. She called me the next morning after I reserved a unit online. She was always pleasent and polite. In my opinion she takes great pride in working at Extra Space Storage. This is one employee that you want to keep. She has a great co-worker in Matt, who assisted me as well. Timothy

Response from Extra Space Storage (4/27/2022)

Thank you for the kind words, Timothy. We're glad Ann was absolutely wonderful to work with, called you the next morning after you reserved a unit online, and was always pleasant. Don’t hesitate to reach out if you need anything at 888-STORAGE.

April 20, 2022

Keshawn B.

Posted On Google

OVERALL RATING

Ann is always extremely helpful with all of our needs! She’s so pleasant and never hesitates to solve any of our issues. Ann goes above and beyond to exceed our expectations. Thank you for everything!

Response from Extra Space Storage (4/21/2022)

Hi Keshawn, thank you for your review. We're glad Ann is always extremely helpful with all of your needs, is so pleasant, and never hesitates to solve any of your issues. Stop by our office if you need assistance or have any questions.