White Plains self storage at 4625 Joyce Pl
- Current Customer: (301) 818-0287
- New Customer:
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Convenient loading dock
- Elevators for easy access to upper levels
- Accommodates trucks larger than 20 feet
- Wide-drive aisles to accommodate large moving trucks
- Gate access on Sundays
- Deliveries accepted
- On-site office
- ADA compliant
- Military discounts
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 7010
Directions
Intersections/Landmarks
Billingsley Road and St Charles Pkwy
Directions from the North
Drive south on US-301 S. Turn left onto Billingsley Rd. Our facility will be on your right before St Charles Pkwy.
Directions from the South
Drive north on US-301 N. Turn right onto Billingsley Rd. Our facility will be on your right before St Charles Pkwy.
Directions from the East
Drive west on Billingsley Rd. Pass St Charles Pkwy and continue west. Make a U-turn after Recovery Centers of America and continue east. Our facility will be on your right.
Directions from the West
Drive east on Billingsley Rd. Pass US-301 and continue east. Our facility will be on your right before St Charles Pkwy.
Frequently Asked Questions at 4625 Joyce Pl
Are storage units climate controlled in White Plains, MD?
What pest control and cleanliness measures are taken in White Plains, MD?
Are there restrictions on what I can put in a storage unit in White Plains, MD?
What size storage unit do I need for a 3 bedroom apartment/home in White Plains, MD?
What size padlock should I use for storage unit in White Plains, MD?
Size Disclaimer
*Excludes administrative and insurance fees
Recent Customer Reviews About This Facility
May 6, 2022
April H.
Posted On Google
Awesome customer service from the gentleman that works here during the day!! He goes above and beyond in trying to answer any questions you might have and just great quality customer service!! And the facility is always clean!!
Response from Extra Space Storage (5/7/2022)
Thanks for the awesome review, April! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (301) 818-0412 if you need anything.
April 29, 2022
Nakia G.
Posted On Google
I had an awesome experience from beginning to end. Christina and Kwame provided great customer service! Great job!!!! I would definitely recommend Extra Space to my friends and family.
Response from Extra Space Storage (5/1/2022)
Thank you for the review, Nakia! We pride ourselves on having a friendly, accommodating staff and are so happy Christina and Kwame were able to assist you! If there is anything we can do for you, please let us know at 888-storage.
April 14, 2022
Lewis B.
Posted On Google
My experience with the Extra Space Storage was great!! I set down with their representative and they made it smooth and very knowledgeable of the service you get. I was shown the unit I selected a the grounds outside and inside Very Clean and I got a great deal. I would recommend them in a minute , there's no competition.
Response from Extra Space Storage (4/15/2022)
Thanks for the kind words, Lewis! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (301) 818-0412 if you need anything.
April 13, 2022
Zephaniah “.
Posted On Google
EXCELLENT Customer experience! Kwame helped me from the beginning and continues to check to see if I need anything just overall great customer service from him!
April 11, 2022
Grace A.
Posted On Google
Very professional and helpful. Nice facility
Response from Extra Space Storage (4/11/2022)
Thank you, Grace. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
April 11, 2022
Whitney H.
Posted On Google
I moved in March 2021, I received my first increase of $30+ within 90 days then another increase of $100 9 months later (Apil 20231 year mark). So in 1 year a 8x10 storage weApril 2022nt from $130 to $265 which is ridiculous. The moment I received the notice of increase, I immediately found a new home for my business inventory. The same size for $87 dollars and they guarantee no increase until 9 to 12 months. Even if my new storage double in cost it would still be less than this storage. The location is perfect, clean, organized and the staff are all friendly. I have nothing bad to say about the customer service or quality of this storage facility but the hike in price is absurd. I would rent with them again, but it will only be short term for less than 90 days now that I know their increase timeline.
Response from Extra Space Storage (4/1/2021)
Hi Whitney, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.
April 9, 2022
Rob B.
Posted On Google
The Young lady here was great helping me find the right size storage unit and location of the unit close to the elevators. Also the build and the building grounds were clean and bright. I feel my storage items will be safe here with a helpful staff members available if the need for their assistance arise.
Response from Extra Space Storage (4/9/2022)
We think our team is great too! Thanks for the positive review, Rob. We're glad they helped you find the right size storage unit and the location of the unit close to the elevators. We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
April 9, 2022
Bernice W.
Posted On Google
The staff is extremely professional and helpful. I have used the facility twice in the last year. I really appreciate the fact that they remembered me and treated me like a VIP. The facility was always clean. The staff is very responsive with inquiries. Thanks to the staff for making a life changing situation smooth. KWAME thank you so much for all of the assistance you provided. Peace and Blessings to You Always! A Happy Customer ??
Response from Extra Space Storage (4/9/2022)
Hi Bernice, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We are stoked to hear you have found our property clean and our team responsive. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.
April 7, 2022
Heather G.
Posted On Google
friendly and helpful staff, clean storage, easy to set up and easy to move out
Response from Extra Space Storage (4/8/2022)
Hi Heather, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
April 4, 2022
Anthony L.
Posted On Google
I had a great experience with Extra Space Storage, and I'm happy to speak on it. The Facility from the outside looks safe and in the building it's very clean. Depending on your size unit, it can provide you with the space you may need short or long term. What really sells this is the CUSTOMER SERVICE of the Staff at the facility and those you speak to on the 1-800-number. They're courteous, knowledgeable, and very, very professional. Prices are about the same as their competitors, but the Facility and The Customer Service can't be beat. I hope it will be good for you as it has been for me!
Response from Extra Space Storage (4/4/2022)
Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Anthony! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.
March 27, 2022
Tomora D.
Posted On Google
The facility was nice and clean. Christina was great. I even had to move from a small unit to a bigger one in the same day and Christina was on it . No complaints here.
Response from Extra Space Storage (3/28/2022)
Thank you for taking the time to leave your feedback, Tomora! We're so happy Christina was able to make your unit transfer process hassle free! Give us a call at 888-storage if you have any questions.
February 25, 2022
Tondalayia D.
Posted On Google
I recently needed to transfer my items into a smaller unit and I had a seamless process with the staff onsite. Christine was more than accommodating. She was able to literally move me 2 doors down from the original unit which made the transition so easy. Very pleased customer!!
Response from Extra Space Storage (2/25/2022)
Thank you for the review, Tondalayia! We pride ourselves on having a friendly, accommodating staff and are so happy Christine was able to assist you with your unit transfer. Thank you for your kind words! Give us a call at 888-storage if you need anything.
February 15, 2022
Amanda M.
Posted On Google
Fantastic service during a plague. Great location, easy access, knowledgeable employees answered my every question. 10/10 would recommend this location
Response from Extra Space Storage (2/15/2022)
Thank you, Amanda. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
February 12, 2022
Darlene D.
Posted On Google
The White Plains location is extremely clean and well kept. You will receive 5 star customer service. I highly recommend them for your storage needs.
Response from Extra Space Storage (2/12/2022)
Thanks for the kind words, Darlene! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (301) 818-0412 if you need anything.
February 8, 2022
Vpower07
Posted On Google
Love the cleanliness and convenience of this place! Great security and easy to use. Christina in the office was extremely kind and helpful. Glad to have this storage unit with this company.
Response from Extra Space Storage (2/8/2022)
Hi Vpower07, thank you for your review! We're so happy to hear that your experience with Christina and the cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.
February 8, 2022
Kennetra B.
Posted On Google
Kwame and Christine are the BEST! They really make every effort to provide exceptional customer service! Prices increased for good reason, wouldn't store my belongings anywhere else!
Response from Extra Space Storage (1/3/2021)
We’re grateful for your rating, Kennetra. We're glad Kwame and Christine made an effort to provide exceptional customer service! Call us at (301) 818-0412 if you have any questions or need assistance with your rental!
December 27, 2021
Rena B.
Posted On Google
This storage facility is very nice and super clean!! BUT EVEN MORE EXPENSIVE than the other storage facilities in the area. I selected this facility only because they had available storage units in the largest size that I needed. Overall great location and friendly helpful staff.
Response from Extra Space Storage (12/27/2021)
Hi Rena, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad our team was friendly and helpful. Give us a call at 888-STORAGE if there is anything, we can do to assist you.
December 18, 2021
Varneise J.
Posted On Google
This is an excellent place to store your belongings. It is well maintained, very clean and no issues whatsoever with access. I would use them again if needed. By the way, customer service is excellent as well.
Response from Extra Space Storage (12/18/2021)
Thanks for sharing your positive experience, Varneise. We're committed to being your go-to stop for all your local storage needs! We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. We're committed to providing excellent customer service. Stop by our office if you need assistance or have any questions.
December 14, 2021
Barry H.
Posted On Google
Christine the mgr is a professional. The was spectacular.
Response from Extra Space Storage (12/15/2021)
Hi Barrry, thanks so much for leaving us a review! We are glad Christine was professional and able to make your experience a positive one. Please give us a call at 888-storage if anything comes up!
December 12, 2021
Donna G.
Posted On Google
Very clean and secure. The attendant was very curtious and I wish I had gotten his name.
Response from Extra Space Storage (12/12/2021)
Thank you for your feedback, Donna! Providing renters with clean and secure facilities is our top priority. We're glad the attendant was very curious. Give us a call at 888-STORAGE if there is anything, we can do to assist you.