Extra Space Storage facility on 4625 Joyce Pl - White Plains, MD
(384 REVIEWS)

White Plains self storage at 4625 Joyce Pl

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7010

Directions

Intersections/Landmarks

Billingsley Road and St Charles Pkwy

Directions from the North

Drive south on US-301 S. Turn left onto Billingsley Rd. Our facility will be on your right before St Charles Pkwy.

Directions from the South

Drive north on US-301 N. Turn right onto Billingsley Rd. Our facility will be on your right before St Charles Pkwy.

Directions from the East

Drive west on Billingsley Rd. Pass St Charles Pkwy and continue west. Make a U-turn after Recovery Centers of America and continue east. Our facility will be on your right.

Directions from the West

Drive east on Billingsley Rd. Pass US-301 and continue east. Our facility will be on your right before St Charles Pkwy.

Frequently Asked Questions at 4625 Joyce Pl

Are storage units climate controlled in White Plains, MD?

What pest control and cleanliness measures are taken in White Plains, MD?

Are there restrictions on what I can put in a storage unit in White Plains, MD?

What size storage unit do I need for a 3 bedroom apartment/home in White Plains, MD?

What size padlock should I use for storage unit in White Plains, MD?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

Hennessy G.

Posted On Google

OVERALL RATING

Get service!! The people that worked there were very approachable

Response from Extra Space Storage (6/28/2022)

Thank you for the review, Hennessy! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Feel free to reach out at any time at 888-storage.

June 22, 2022

Angela R.

Posted On Google

OVERALL RATING

The experience was seamless! I would recommend Extra Space Storage to everyone. The facilities were neat and clean and the customer service is amazing!

Response from Extra Space Storage (6/22/2022)

Hi Angela, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.

June 22, 2022

Amy K.

Posted On Google

OVERALL RATING

Great facility. Clean and bright. Staff is wonderful. We are new to the facility and the communication with us has been upfront and honest. We’ve had no surprises so far. The staff discussed our requests with upper Management and the result was positive. So far we are very pleased with Extra Space Storage.

Response from Extra Space Storage (6/22/2022)

Thanks for the awesome review, Amy! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Thank you for going above and beyond as our customer to share this with us! We look forward to doing the same for you, so please let us know if you need anything at 888-storage.

June 15, 2022

Niecy M.

Posted On Google

OVERALL RATING

Customer service is exceptional.

Response from Extra Space Storage (6/16/2022)

Thank you for the kind words, Niecy! We're committed to providing excellent customer service. If there is anything we can do for you, please let us know at 888-storage.

June 15, 2022

Rashawn Y.

Posted On Google

OVERALL RATING

I paid for my storage online. They emailed me my access code and storage #. When I arrived my lock was inside my unit. Everything was very efficient the storage space is very well kept and maintained. When I needed boxes to purchase they gentlemen assisted me. Definitely recommended!

Response from Extra Space Storage (6/15/2022)

Hi Rashawn, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 13, 2022

D W.

Posted On Google

OVERALL RATING

This storage place is great to store your property it's very clean and the staff is great

Response from Extra Space Storage (6/6/2022)

Hi D, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

June 2, 2022

Clifton G.

Posted On Google

OVERALL RATING

The service I received at the front office was excellent. Quick, fast, polite, and customer service oriented. Would recommend this location to anyone.

Response from Extra Space Storage (6/2/2022)

Thank you for the kind remarks, Clifton! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.

May 28, 2022

ZhengJa M.

Posted On Google

OVERALL RATING

My experience was great. I reserved online with no kinks. I got a unit before the prices increased. I compared them to another company and their prices were more reasonable. I met the staff, who is professional and friendly. The units are clean and new. I rented another space one week later. I would recommend them.

Response from Extra Space Storage (5/28/2022)

Hi Zhengja, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. It’s important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.

May 26, 2022

Michael H.

Posted On Google

OVERALL RATING

Building & grounds always clean. Bright environment, customer service is great. I have been to other storge places and this is THE BEST.

Response from Extra Space Storage (5/26/2022)

Hi Michael, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 23, 2022

Ellis D.

Posted On Google

OVERALL RATING

This place was amazing. I highly recommend ExtraSpace due to how well the facilities are maintained and thoroughly cleaned. I rented here for 18-Months as I was awaiting for my new home to be built. Rent increases are expected so plan your storage need out accordingly. The controlled access is what sold me to rent here. Do yourself a favor and AUTO-ENROLL FOR PAYMENTS, ITS SIMPLE, FAST AND FREE. 10/10 LaTasha was AMAZING!!!!

Response from Extra Space Storage (5/23/2022)

Thanks for recommending us, Ellis. We're committed to being your go-to stop for all your local storage needs! We prioritize providing well-maintained facilities and are so glad to hear your experience reflects that. We think LaTasha is great too! Stop by our office if you need assistance or have any questions.

May 6, 2022

April H.

Posted On Google

OVERALL RATING

Awesome customer service from the gentleman that works here during the day!! He goes above and beyond in trying to answer any questions you might have and just great quality customer service!! And the facility is always clean!!

Response from Extra Space Storage (5/7/2022)

Thanks for the awesome review, April! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (301) 818-0412 if you need anything.

April 29, 2022

Nakia G.

Posted On Google

OVERALL RATING

I had an awesome experience from beginning to end. Christina and Kwame provided great customer service! Great job!!!! I would definitely recommend Extra Space to my friends and family.

Response from Extra Space Storage (5/1/2022)

Thank you for the review, Nakia! We pride ourselves on having a friendly, accommodating staff and are so happy Christina and Kwame were able to assist you! If there is anything we can do for you, please let us know at 888-storage.

April 14, 2022

Lewis B.

Posted On Google

OVERALL RATING

My experience with the Extra Space Storage was great!! I set down with their representative and they made it smooth and very knowledgeable of the service you get. I was shown the unit I selected a the grounds outside and inside Very Clean and I got a great deal. I would recommend them in a minute , there's no competition.

Response from Extra Space Storage (4/15/2022)

Thanks for the kind words, Lewis! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (301) 818-0412 if you need anything.

April 13, 2022

Zephaniah “.

Posted On Google

OVERALL RATING

EXCELLENT Customer experience! Kwame helped me from the beginning and continues to check to see if I need anything just overall great customer service from him!

April 11, 2022

Grace A.

Posted On Google

OVERALL RATING

Very professional and helpful. Nice facility

Response from Extra Space Storage (4/11/2022)

Thank you, Grace. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.

April 11, 2022

Whitney H.

Posted On Google

OVERALL RATING

I moved in March 2021, I received my first increase of $30+ within 90 days then another increase of $100 9 months later (Apil 20231 year mark). So in 1 year a 8x10 storage weApril 2022nt from $130 to $265 which is ridiculous. The moment I received the notice of increase, I immediately found a new home for my business inventory. The same size for $87 dollars and they guarantee no increase until 9 to 12 months. Even if my new storage double in cost it would still be less than this storage. The location is perfect, clean, organized and the staff are all friendly. I have nothing bad to say about the customer service or quality of this storage facility but the hike in price is absurd. I would rent with them again, but it will only be short term for less than 90 days now that I know their increase timeline.

Response from Extra Space Storage (4/1/2021)

Hi Whitney, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.

April 9, 2022

Rob B.

Posted On Google

OVERALL RATING

The Young lady here was great helping me find the right size storage unit and location of the unit close to the elevators. Also the build and the building grounds were clean and bright. I feel my storage items will be safe here with a helpful staff members available if the need for their assistance arise.

Response from Extra Space Storage (4/9/2022)

We think our team is great too! Thanks for the positive review, Rob. We're glad they helped you find the right size storage unit and the location of the unit close to the elevators. We pride ourselves on keeping our storage facility clean and well-lit and are thrilled to hear your experience reflects that! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

April 9, 2022

Bernice W.

Posted On Google

OVERALL RATING

The staff is extremely professional and helpful. I have used the facility twice in the last year. I really appreciate the fact that they remembered me and treated me like a VIP. The facility was always clean. The staff is very responsive with inquiries. Thanks to the staff for making a life changing situation smooth. KWAME thank you so much for all of the assistance you provided. Peace and Blessings to You Always! A Happy Customer ??

Response from Extra Space Storage (4/9/2022)

Hi Bernice, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We are stoked to hear you have found our property clean and our team responsive. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.

April 7, 2022

Heather G.

Posted On Google

OVERALL RATING

friendly and helpful staff, clean storage, easy to set up and easy to move out

Response from Extra Space Storage (4/8/2022)

Hi Heather, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

April 4, 2022

Anthony L.

Posted On Google

OVERALL RATING

I had a great experience with Extra Space Storage, and I'm happy to speak on it. The Facility from the outside looks safe and in the building it's very clean. Depending on your size unit, it can provide you with the space you may need short or long term. What really sells this is the CUSTOMER SERVICE of the Staff at the facility and those you speak to on the 1-800-number. They're courteous, knowledgeable, and very, very professional. Prices are about the same as their competitors, but the Facility and The Customer Service can't be beat. I hope it will be good for you as it has been for me!

Response from Extra Space Storage (4/4/2022)

Thank you so much for your kind words. We really appreciate you taking the time to share the experiences you've had at Extra Space Storage with us, Anthony! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Our team is dedicated to making sure your experience is great. Feel free to send us an email at customerservice@extraspace.com if you have any additional feedback in the future.