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Extra Space Storage facility on 41 Norwood St - Boston, MA
(226 REVIEWS)

Boston self storage at 41 Norwood St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 8505

Directions

Intersections/Landmarks

Intersection: Morrissey Blvd. and Conley Street Landmarks- Boston Bowl, Stop and Shop, Comfort Inn, National Liquidators, Lambert's, Philips Old Colony House

Directions from the North

Drive southeast on I-93. Take exit 12 and merge onto MA-3A. Turn right at Walgreens onto Gallivan Blvd. Continue onto William T Morrissey Blvd. Turn left to stay on William T Morrissey Blvd. Turn right onto Conley St. Turn right onto Norwood St. Our facility will be immediately on the left.

Directions from the South

Drive northwest on I-93. Take exit 13 and turn left onto Victory Rd. Turn left onto Freesport St. Continue onto Tenean St. Turn right onto Conley St. Turn left onto Norwood St. Our facility will be immediately on the left.

Directions from the East

Drive northwest on Hancock St. Continue onto William T Morrissey Blvd. Turn right onto Conley St. Turn right onto Norwood St. Our facility will be immediately on the left.

Directions from the West

Drive east on Ashmont St. Turn right onto Neponset Ave. Turn left onto Tolman St. Turn right onto William T Morrissey Blvd. Turn left to stay on William T Morrissey Blvd. Turn right onto Conley St. Turn right onto Norwood St. Our facility will be immediately on the left.

Frequently Asked Questions at 41 Norwood St

What can a storage unit be used for at 41 Norwood St?

Are storage units climate controlled at 41 Norwood St?

Does 41 Norwood St offer short term self storage options?

How secure are storage units at 41 Norwood St?

What type of lock do I need for a storage unit at 41 Norwood St?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 28, 2022

A -.

Posted On Google

OVERALL RATING

I dealt with Jose initially over the phone he was very understanding and helped find me the best deal. Then in person when I needed to actually move, Tim was very nice and helpful and even comped a mattress cover for me since things were so busy (low inventory of units because everyone loves renting with them and only one functioning loading dock area). I was all set within 10mins of arriving.

Response from Extra Space Storage (6/29/2022)

Hi A, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, understanding, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with Jose and Tim! Your kind words are appreciated! Our team is here to help, as always, give us a call at 888-storage if anything comes up.

June 21, 2022

Jeffrey R.

Posted On Google

OVERALL RATING

Spoke to Jose today about the bay door on the right side always being broken. Every time I go there, that door is inoperable. Jose tried to blame it on customers hitting the door and knocking it out of commission. Really? Same door all the time. Very frustrated to have to wait for one bay all the time. Door should be fixed same day. Also, the rugs have been very dirty my last few visits there, who is suppose to vacuum the corridor rugs? Lastly, the insulation in my very dark unit is crumbling and frequently falling all over my items. Seems like others have complained about this spray on insulation, not a good option in these units.

Response from Extra Space Storage (6/21/2022)

Thank you for taking the time to share your experience, Jeffrey. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience. In the meantime, give us a call at (617) 533-7415 if you need anything.

June 17, 2022

Yalonda G.

Posted On Google

OVERALL RATING

Jose and Tim were terrific. Thank you for making the rental experience smooth

Response from Extra Space Storage (6/18/2022)

Thank you for the excellent rating, Yalonda! We're happy Jose and Tim were able to provide a smooth rental experience. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

May 31, 2022

Bruce W.

Posted On Google

OVERALL RATING

Super convenient location, very clean facility and Tim is amazing and helpful!

Response from Extra Space Storage (6/1/2022)

Thanks for the awesome review, Bruce! We work hard to provide our customers with clean facilities and helpful staff so we're happy to hear Tim hit the mark for you! Don't hesitate to stop by the office or contact us at (617) 533-7415 if you need anything.

March 26, 2022

Tommy p.

Posted On Google

OVERALL RATING

Great service

Response from Extra Space Storage (3/27/2022)

Tommy, Thank you for the great rating! We are so happy to hear our team was able to provide you with the customer service you deserve. Thank you for choosing Extra Space. Give us a call at 888-storage or stop by the office if you need anything!

March 15, 2022

Dontcarereally O.

Posted On Google

OVERALL RATING

All kinds of ceiling spackle will get on things if they are not covered

Response from Extra Space Storage (3/15/2022)

Thanks for the review, Dontcarereally! We work hard to keep our customer's valued items safe so we thank you for your feedback. We will be sure to review it internally to provide a better experience going forward. Don't hesitate to stop by the office or contact us at (617) 533-7415 if you need anything.

March 5, 2022

Elizabeth M.

Posted On Google

OVERALL RATING

Day 2 of our storage unit and we are very happy. Rented a unit Friday morning with the assistance of Jose. Jose is the definition of service with a smile - extremely knowledgeable, patient, and helpful. The facility itself is easy and convenient. There are several parking spaces, two garage bays, and two elevators. There are also several flat carts to use to bring items to/from units.

Response from Extra Space Storage (3/6/2022)

Hi Elizabeth, thank you for your review. We're glad Jose is extremely knowledgeable, patient, and helpful. We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. Stop by our office if you need assistance or have any questions.

January 18, 2022

Raymond B.

Posted On Google

OVERALL RATING

Convenient and Easy Leasing process! Great Customer Service and immaculate Facility!

Response from Extra Space Storage (1/19/2022)

Thanks, Raymond! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.

January 8, 2022

Ben M.

Posted On Google

OVERALL RATING

Tim was really helpful. He got us set up with our storage unit and had the paperwork done in no time. No hassle, no stress. My wife and I were very pleased.

Response from Extra Space Storage (1/9/2022)

Hi Ben, We are grateful for the excellent rating. Helpful and efficient staff is what we strive to provide and are glad Tim was able to meet your needs. Let us know if you need any future assistance by stopping by the office or calling us at 888-STORAGE!

December 27, 2021

Rafael F.

Posted On Google

OVERALL RATING

Very good so far, affordable and includes a lock.

Response from Extra Space Storage (12/27/2021)

At Extra Space Storage, we do our best to provide high-quality, yet affordable spaces for our customers to store their belongings. Thanks for your kind words, Rafael. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

November 18, 2021

Jaime B.

Posted On Google

OVERALL RATING

Easy to reserve a storage unit online. Instructions were sent immediately so I knew what to do when I got there. I arrived the next day to move items into my new storage unit and the lock was there and ready for me. I'm impressed by the building security, the cleanliness of the facility and the pest control prevention they have set up. This is the best storage unit I've rented so far.

Response from Extra Space Storage (11/18/2021)

Thank you for the excellent rating, Jaime! We're happy we were able to provide a smooth rental experience. Providing renters with clean and secure facilities is our top priority. Stop by our office if you need assistance or have any questions.

November 17, 2021

Vashayla M.

Posted On Google

OVERALL RATING

Great experience!! Front desk was very helpful and the process was smooth!! Definitely recommend!!

Response from Extra Space Storage (11/17/2021)

Vashayla, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?

November 13, 2021

Jeongsu L.

Posted On Google

OVERALL RATING

Great storage service. Tim is especially helpful and always willing to help. Thank you!

Response from Extra Space Storage (11/13/2021)

Thank you for the kind words, Jeongsu! We're committed to providing excellent customer service. We're glad Tim is especially helpful and always willing to help. Stop by our office if you need assistance or have any questions.

November 6, 2021

Neusa R.

Posted On Google

OVERALL RATING

Excellent service. Tim was super helpful and thorough and made the experience easy and worry free. Definitely recommend this facility!

Response from Extra Space Storage (11/6/2021)

Thank you for taking the time to leave your feedback, Neusa! We're so happy to hear Tim was able to make your rental process easy! Give us a call at (617) 533-7415 if you need any future assistance.

October 7, 2021

Teck T.

Posted On Google

OVERALL RATING

I rented another unit, great experiance and good price. I like this place as it is very clean and quiet than other places I used to store my stuff.

Response from Extra Space Storage (10/7/2021)

Hi Teck, thanks so much for your review! We are thrilled to hear your experience was great. We are so glad you are satisfied with your rental rate! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

September 9, 2021

Troy S.

Posted On Google

OVERALL RATING

Clean and organized. A bit pricey, however very accessible.

Response from Extra Space Storage (9/9/2021)

Thank you, Troy! We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! Please feel free to contact us at (617) 533-7415 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.

August 24, 2021

Eric K.

Posted On Google

OVERALL RATING

Well organized! Tidy and functional - if you can figure out how to get here you won’t regret it!

August 10, 2021

Roniqua M.

Posted On Google

OVERALL RATING

Great customer service from manager Brian. Ready to start moving my things in. Nice and friendly. Straight to the point. Very affordable and clean.

Response from Extra Space Storage (9/6/2021)

Hi Roniqua, thank you for your review! We're so happy to hear that your experience with Brian and the cleanliness of the facility has been positive! Let us know if we can?do anything else to help at 888-storage.

August 4, 2021

Baba C.

Posted On Google

OVERALL RATING

Very Professional, explained everything, asked helpful questions and it was quick and easy to setup everything. Thank you Tim!

Response from Extra Space Storage (8/4/2021)

Hi Baba, thank you for your review. We're glad our team was very Professional, explained everything, asked helpful questions. Don't hesitate to reach out to us at 888-STORAGE if you need anything!

July 22, 2021

Tony V.

Posted On Google

OVERALL RATING

Great place to store your things securely friendly helpful staff.