Dedham self storage at 171 Milton St

I’ve had the chance to interact with two of this facility’s staff members: Nobert and Brian D. Both of them were beyond helpful. Nobert help set me up with my unit early 2020. He was knowledgeable and was completely right on what kind of unit that I ended up needing (and continue to use). Brian kept up that high standard of service that was set by helping me when I was having issues with my unit and was more than eager to help me out. I thought the issue would take a call or two and two days to resolve by the facility. It took one call and a quick visit over for him to help me in person with the issue within an hour. The difference in storage unit facility quality ultimately boils down to the staff who help maintain it, and this location has fantastic and reliable staff. Keep up the great work.

Great service, clean facilities.

Brian has been so helpful and courteous. Best customer service which is rare to find Thank you Brian.

We had the best experience with extra space storage in Dedham (Milton Street)! From the moment we first called to ask about availability two and a half years ago, until we finally moved out yesterday, (7/19/21) everything was just great. Every time we called or came in to the office and storage unit, the staff were always so pleasant to me and my family. Brian was super helpful and very nice! We really enjoyed working with him as he was super friendly, patient, and answered all of my questions making our move out process quick and smooth. It felt too easy to be true! The facility was always clean and well kept. We were so happy having our belongings at extra space storage in Dedham (Milton Street) during this transition period and never worried about our things. The security cameras and code-access points made us feel safe. Easily the best decision we made was coming to Extra Space storage in Dedham (Milton Street)! Thank you Brian!

Thank u for your help u do help me very well as the customer service i preciate that thanks Yousely Jn- Baptiste.

The service I have received at Extra Space Storage located at 171 Milton St. Dedham, MA. has been outstanding. I have used a number of storage facilities over the years and nothing comes close to the quality of customer service. The facility is extremely clean and every effort is made to make sure there are no problems during the storage process, in terms of access to the facility, times of operation etc.. Management communication is five star! thank you

Brian Domenicucci was awesome! He was super helpful. He made sure I got the perfect amount of storage needed for my things! I would definitely recommend him.

I came in after renting a unit online and unfortunately they did not have the unit size I was looking for. Brian was super helpful in cancelling the unit rental at this location and setting up a new rental at another location where units were available. He was extremely helpful and went above and beyond what I would have expected!

Highly recommend. This location is a pretty big facility, and the man at the front desk provided great customer service. Happy to be storing here.

Staff was always helpful. Definitely recommend using this location

What do we want in a storage facility, at those times we've needed one? Clean, secure, accessible, supportive staff... plus, bonus for our situation, temperature controlled. Add to the mix, on this occasion, we needed it all worked out in a hurry (due to a quick house sale). Extra Space Storage on Milton St in Dedham delivered in spades. The relief this offered Norman (my husband) and I was huge and a special shout out to Brian Domenicucci, whose quick, friendly, creative problem solving and actionable interventions made it all happen seamlessly. Thanks, Brian and Extra Space Storage Milton St Dedham! You saved us!

Store Manager Brian Domenicucci helped me with getting a storage unit. He was straight to the point and explained the whole contract fast and easy. He also showed us around the whole building and the different entrances. The only down side is the carts at this facility are small compared to the other facilities.

Brian was extra friendly without even trying. He was a genuine gentleman. He knew his job and made me a long term user. If I ever need another storage unit, I'm coming back here.

My experience renting a unit at the Dedham- Milton Street location was very smooth and friendly! I was able to reserve and pay for my unit online, and when I went in person they made sure to explain every detail to me. Both Norbert and Brian were wonderful to work with. Norbert gave me a tour of the facility, showed me where I could pull my car in, showed me to my unit, how to use the special lock & made sure I was satisfied and comfortable before leaving. My experience was great and I would recommend this location to anyone looking to purchase a unit whether short term or long term. Thank you all again for being so kind!

Brian was really nice and articulate from the start to end. It was a nice and easy experience understanding the whole unit and the leasing process which really helped me with my choices. Thanks so much!

On May 22, 2021 I had the best customer service experience with Extra Space Storage in Dedham on Milton St. Brian, who manages this office was super helpful and responsive in finding me a perfect storage unit and showed me around. After a stressful morning of my moving day, his support was so much appreciated and needed at the end of the day of my move. Highly recommended. Thank you and God bless! Very happy customer, Elena

Brian was very helpful. Great Experience.

Brian was helpful, friendly, and accommodating - what more could you ask for?

Brain at Extra Space Storage was amazing - so friendly and customer centered and flexible. He always answered the phone, had all the information we needed and met us at the door with a smile! Highly recommend!

Great customer service