Dedham self storage at 171 Milton St

Brian over at Extra Space Storage always has a solution for any of your storage needs. Brian is very flexible and understands that your items are a valuable part of your life. I needed a smaller unit and he made my transfer seamlessly! Overall, great customer service and treats the customer with the upmost respect! I highly recommend this place for your storage needs.

Brian, the manager, has always been very willing to work with me on the rare occasion an issue arises.

Place is a nice place to store! They give me great deals.

Have been a customer for over 13 years. Staff are professional, courteous and very helpful. Any concerns I had were met with clear explanations. Any conflicts were resolved promptly and amicably. Brian and staff convey respect for the customer in all facets of the experience. Highly recommended.

Muy buen servicio y amplio store

I had a great experience here. The facility is secure, clean, dry, and well lit. There are always plenty of carts. Extremely easy to move in and out. There are plenty of entrances and an excellent truck bay. The staff, Brian in particular, are friendly and helpful. Would definitely go back if I had a storage need.

Have been with them for about a year and let me tell you something. Brian domenicucci is the man he is always updating me on changes and anything pertaining to my account. We need more employees like him in the storage industry 10/10 in my opinion. Thanks a million Brian !!

Brian was ultra-helpful ...originally they did nit have the size unit I needed. But brian told me one would be opening on 11th he called me at noon on that day to tell me that the unit had just been vacated. Brian was very up front about all costs associated with the unit and showed me options about ins ect. Overall very satisfied with Brians professional and verry polite aproach

Great customer service! Brian walked me through everything I needed to know, was very professional, helpful, and friendly. Pleasant experience. Thank you!

WOW! Talk about quick, fast, professional, and easy! Today I had quite the event with Uhaul (don’t go there, no matter the location!) Uhaul’s top storage units are nonsensical, and extremely unsafe. I needed a storage unit, called all the local storage Uhaul and. of course no one ever dared to answer the phone. I finally decided to do the reservation through their website. They don’t provide pictures of the units, and they leave out the part of it’s a top unit or a lower one. So of course when I arrived I was handed a top unit storage! I have a 6 piece sofa set and there’s no way we’re using that unit. So we instead called Extra Space Storage, and they had 2 units available. There are no top and bottom storage which I loved because I don’t need to climb to place my things in it! Brian was very professional, fluent and patient. He showed me both units and handled the paperwork proficiently, I’m happy I made the right call. Don’t waste your time elsewhere!

Very professional & understanding. Would Highly recommend. Brian Domenicucci made sure my move in & out transition was smooth & effortless.

Brian was excellent.

Brian was very helpful to me and discussing my options very clearly. Steve Heck

It was a great time at extraspace Brian was a great help I would recommend any body to this location

Very helpful and friendly staff.

I’ve had the chance to interact with two of this facility’s staff members: Nobert and Brian D. Both of them were beyond helpful. Nobert help set me up with my unit early 2020. He was knowledgeable and was completely right on what kind of unit that I ended up needing (and continue to use). Brian kept up that high standard of service that was set by helping me when I was having issues with my unit and was more than eager to help me out. I thought the issue would take a call or two and two days to resolve by the facility. It took one call and a quick visit over for him to help me in person with the issue within an hour. The difference in storage unit facility quality ultimately boils down to the staff who help maintain it, and this location has fantastic and reliable staff. Keep up the great work.

Great service, clean facilities.

Brian has been so helpful and courteous. Best customer service which is rare to find Thank you Brian.

We had the best experience with extra space storage in Dedham (Milton Street)! From the moment we first called to ask about availability two and a half years ago, until we finally moved out yesterday, (7/19/21) everything was just great. Every time we called or came in to the office and storage unit, the staff were always so pleasant to me and my family. Brian was super helpful and very nice! We really enjoyed working with him as he was super friendly, patient, and answered all of my questions making our move out process quick and smooth. It felt too easy to be true! The facility was always clean and well kept. We were so happy having our belongings at extra space storage in Dedham (Milton Street) during this transition period and never worried about our things. The security cameras and code-access points made us feel safe. Easily the best decision we made was coming to Extra Space storage in Dedham (Milton Street)! Thank you Brian!

Thank u for your help u do help me very well as the customer service i preciate that thanks Yousely Jn- Baptiste.