Jamaica Plain self storage at 141 McBride St

Clean and easy to access loading bay.

Vivian was great before, George is greater now. We were in and out quickly and now we have storage with easy access!

I used extra space storage for 1 year to keep my belongings and they were very helpful! George was very friendly to help me check out and the space is convenient and clean. Would recommend if Need more storage area

Helpful, great customer service. Well organized and very well maintained.

The moment my husband and I walked in, the atmosphere felt positive. We couldn’t help but to notice how clean it was in there! We met Angelic who was so pleasant! She went above and beyond to show us more than one storage space. Angelic was patient during our decision making. We can’t forget about Niels who was great too! He helped finalize the transaction. Thank you for such great customer service! The hours and the location are perfect! We highly recommend!

New and well-maintained facility. Very secure. Staff (Niles) was very helpful and made me feel like he had my best interest at heart. Would recommend!

Niels really went above and beyond to make sure we had everything we needed, escorted us to our unit and made sure everything was in order along with us, and walked us through all the procedures/costs so we don’t end up locked out or get unwelcome surprises. Really great service!

Niels was perfect and so helpful!

Niels was very helpful and explained very well nice clean place

Great place easy to rent ask for Niels gives great service

This is Niels; he is really great. Made the decision and experience fast and simple. He also made me laugh.

very nice ppl! it was so easy thank you!!!

Great customer service! Offered many options and explained everything very well.

Very fast and easy paste experience broke the steps down Niels Lora has great customer service

They were helpful and the size is write for the price. Right now there is a promotion that if you sign up your second month is free.

One thing I didn’t expect when I went to Extra Space to rent a spot for my extra stuff was to have an incredible hospitality experience. Boy was I wrong. Niles was amazing. Personable, prompt, helpful, had clear and succinct answers for all of my questions, and was just plain nice. I work in hospitality and wish all of my employees were as warm snd personable as Niles... thank you for the help today, sir!

First start with the staff. The store manager Angie is great. She listens to what you have to share about your needs. She then asks the questions that you might not have thought. She will try to secure you a good price and advise you about any specials. Then there is Niles. He will take you through out the facility and show you the various sizes. Just a piece of advice, the unit always looks bigger when it is empty and gets smaller real quick. Let him guide you about what size you may need. Now to the secret, they will give you a mulligan (golf term) or do over. If you find that the unit you initially choose is too small the simply let them know and they will assist you in getting a bigger one. Other items you need to know there is a very nice clean uni single person bathroom on the first floor. Be sure they show you were it is. Lastly the facility. It is a white door halls nightmare at first. There are no signs that give directions of what unit is in each hallway or section. It may take you a few times to locate your unit. It is clean, well lit and relatively secure with codes for outer doors and elevators. One item I would change. There is NO PLACE TO THROW AWAY EVEN A NAPKIN OF SITE! THERE IS A LOCKED 2 yard dumpster in the garage. Placing ANYTHING ON THE DUMPSTER OR NEAR THE DUMPTER WILL GET YOU FINED AN ABSORBENT AMOUNT OF MONEY. THAT IS THE THREAT THEY DON'T HESITATE TO WARN YOU ABOUT. NEVER REVEALS THE AMOUNT HOWEVER I HAVE BEEN TOLD IT IS IN THE $800.00 RANGE. THE THREATS OF FINES ARE FREELY GIVEN . If this is the manager's prerogative or corporate policy it does not lend well to a friendly relationship. I have thus far found reasonable accommodations and encourage speaking to the staff of any concerns or assistance you might need.

Niles made everything so easy, appreciate the follow through. Never had to speak with a robot to get things set up. Move-in was seamless and stressfree!

Angie was super helpful. Couldn’t have asked for a better person to explain everything to me and show me around. Facilities look new and clean.

Angie is really kind and patient. I highly recommend!