Extra Space Storage facility on 1701 Osgood St - North Andover, MA
(156 REVIEWS)

North Andover self storage at 1701 Osgood St

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 1554

Directions

Intersections/Landmarks

Osgood Landing

Directions from the North

Drive southwest on S Main St/Knipe Rd. Continue onto Boston Rd/Osgood St. Our facility will be on the left after Bradford St.

Directions from the South

Drive north on Osgood St. Pass Dunkin’ Donuts and continue straight. Our facility will be on the right after you pass Osgood Landing.

Directions from the East

Drive west on Chadwick Rd. Turn left onto Kingsbury Ave. Turn right onto Willow Ave. Turn left onto Boston Rd. Turn left onto MA-125. Our facility will be on the left after Bradford St.

Directions from the West

Drive east on Industrial Ave. Turn right onto Main St/Knipe Rd. Continue onto Boston Rd/Osgood St. Our facility will be on the left after Bradford St.

Frequently Asked Questions at 1701 Osgood St

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Are storage units climate controlled at 1701 Osgood St?

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Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

June 29, 2022

Orlando C.

Posted On Google

OVERALL RATING

very kind and easy to work with.

Response from Extra Space Storage (6/29/2022)

Hi Orlando!Thank you so much for the positive review. If you ever need anything don't hesitate to give us a call at (978) 327-6430 or stop by the facility!

June 20, 2022

Josie M.

Posted On Google

OVERALL RATING

Person who helped me was very professional and explained everything in detail. He was easy to speak to and answered all my questions. He made renting a unit very easy.

Response from Extra Space Storage (6/21/2022)

Hello, Josie. Thank you for the 5-star review! We're so happy Person could help. Call us at 888-storage if you have any questions or need assistance with your rental.

June 10, 2022

Faith W.

Posted On Google

OVERALL RATING

I forgot my storage number and the gentlemen there was kind and helpful thanks

Response from Extra Space Storage (1/18/2022)

Thank you for the excellent rating, Faith. We are glad we were able to provide an easy rental process for you. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.

April 13, 2022

Christina A.

Posted On Google

OVERALL RATING

** UPDATE** Jessica did contact me to help resolve the issue! Thank you very much for your help Jessica! Lets start with VERY clean, VERY friendly, but that is all I got, I will give one star for each of the good things this company has. I think it is wrong that they pretty much go up in price every 3-4 months and claim its "Market Price" but they are offering it cheaper online to hook you. I also think it is VERY WRONG that if you move out of a unit 11 days into the month after notifying them 2 weeks prior that you do not get a parcel refund of your monthly payment. Then when I called and spoke to my location the response I got was " If you notified us before your monthly payment then he maybe could have done something" I did notify through the APP that you recommend us use. "Yeah I see that , but nothing I can do sorry". So no I probably would not recommend to anyone. A Lot of other storage companies around - that are cheaper and will not try to get one over on you - that are clean and friendly as well.

Response from Extra Space Storage (4/12/2022)

Thanks for the feedback, Christina. We're sorry to hear you are unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.

April 12, 2022

James B.

Posted On Google

OVERALL RATING

Excellent service. Dan was friendly and very helpful in answering all my questions. *Meant to post to Andover location

Response from Extra Space Storage (4/12/2022)

Hello, James. Thank you for the review. We're so glad Dan could meet your storage needs. Please stop by the office if you need anything!

April 1, 2022

Victoria i.

Posted On Google

OVERALL RATING

Love this location! Was very helpful and friendly

Response from Extra Space Storage (4/1/2022)

Thank you for the kind review, Victoria. We're glad our team was friendly and able to help! Our team is here to serve you, so give us a call at (978) 327-6430 if you need any future assistance.

February 2, 2022

Brendan P.

Posted On Google

OVERALL RATING

Excellent service!! I was in need of storage on short notice due to my move and they quickly accommodated. Kevin was exceptional and made the everything easy. Even when I needed to upgrade to a larger storage there was no hassle. Great storage facility.

Response from Extra Space Storage (2/3/2022)

Thank you for the review, Brendan! We pride ourselves on having a friendly, accommodating staff and are so happy Kevin was able to assist you! Please stop by the office or reach out to us at 888-storage if you have any questions!

January 31, 2022

Holly E.

Posted On Google

OVERALL RATING

The doors were a bit confusing because key pad is not next to door that opens. The facility is neat and clean, space was exactly as described and convenient to locate and access.

Response from Extra Space Storage (2/2/2022)

Hi Holly, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

January 24, 2022

Susan P.

Posted On Google

OVERALL RATING

Responsive to all questions. Facility is easy to access and clean. Would definitely use them again.

Response from Extra Space Storage (1/24/2022)

Hi Susan P, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!?

November 10, 2021

Dalia G.

Posted On Google

OVERALL RATING

I would have rated a five, but the back door was not working when I went to clear my stuff. Also in my opinion, little more lighting outside would make a woman feel safer at night when alone. Aside from that the place and staff are exceptional.

Response from Extra Space Storage (11/10/2021)

Thank you for taking the time to share your experience, Dalia. We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience. We take security seriously at Extra Space Storage and want you to feel comfortable accessing your unit. Please feel free to contact us at (978) 327-6430 if you have any concerns while visiting your storage unit.

November 9, 2021

Henry R.

Posted On Google

OVERALL RATING

Great Job

Response from Extra Space Storage (11/9/2021)

Thank you for choosing Extra Space Storage Henry. We're here to help if you have any questions or need assistance with your rental! Call us at (978) 327-6430 with any questions!

October 11, 2021

Skepsis 2.

Posted On Google

OVERALL RATING

The entire rental experience has been terrific

July 27, 2021

Manuel V.

Posted On Google

OVERALL RATING

Buen lugar y Buenos servicios al cliente

July 3, 2021

Emily M.

Posted On Google

OVERALL RATING

Good experience and Russ in North Andover was very helpful.

Response from Extra Space Storage (7/3/2021)

Thank you for the review, Emily! We pride ourselves on having a friendly, accommodating staff and are so happy Russ was able to assist you! We're always here to help at 888-storage.

June 26, 2021

Jami D.

Posted On Google

OVERALL RATING

I’d never rented a storage unit before and everyone I spoke with took the time to thoroughly review my options with me and made sure I had what I needed before securing my rental. Customer service is exceptional, the facility itself is clean and secure. I’d recommend it to anyone!

June 17, 2021

Laurie L.

Posted On Google

OVERALL RATING

Regina was terrific--helpful, knowledgeable, friendly. Just what you want from someone running the office.

Response from Extra Space Storage (6/23/2021)

Hi Laurie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Regina! Please stop by the office or reach out to us at 888-storage if you have any questions!

May 26, 2021

Charlie

Posted On Google

OVERALL RATING

Regina is a very helpful and considerate employee. Perfect place for all temporary or permanent storage needs!

Response from Extra Space Storage (5/31/2021)

Thank you for the kind words, Charlie. We're glad Regina was able to help! Our team is here to serve you, so give us a call at (978) 327-6430 if you need any future assistance.

March 27, 2021

Christian C.

Posted On Google

OVERALL RATING

Regina was super helpful while I was transferring units! It was was super smooth and quick.

Response from Extra Space Storage (3/27/2021)

Christian, we are so happy to hear that Regina could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?

March 27, 2021

James S.

Posted On Google

OVERALL RATING

Regina was awesome, she even gave my debit card a sanitizer bath so I feel extra safe :)

Response from Extra Space Storage (4/2/2021)

Thanks for the positive review, James St.! We are glad you had a great experience with Regina. Please stop by the office or reach out to us at 888-storage if you have any questions!

February 26, 2021

Hannah C.

Posted On Google

OVERALL RATING

Kim was extremely friendly & efficient in helping me get the storage unit I needed & went above & beyond with giving me the info useful to me

Response from Extra Space Storage (2/26/2021)

Thank you for the review, Hannah! We pride ourselves on having a friendly, accommodating staff and are so happy Kim was able to assist you! We are always available at 888-storage to help.