Worcester self storage at 1180 Millbury St

This was my second time opening a unit at this location. Tenisha was extremely helpful, great personality, and overall made the process EASY and hassle free. Also helped answer any questions I had! Experience was 10x better compared to previous years.

Great experience and very helpful and friendly staff.

Tenisha at their Millbury location was not only exceptionally helpful during my time using their service but handled a difficult customer service situation with a level of tact that should be exemplified!

I really enjoyed my experience with this service. Tenisha was especially helpful accommodating getting my paperwork done in the office rather than the usual; online. Exceptional customer service and clean/easy storage. Highly recommend ;)

Very impressive!!! Everyone went above and beyond to provide needed information and support.

I had the pleasure of going to Extra Space Storage in Massachusetts. The lady who helped me was extremely helpful, kind, knowledgeable, sincere, intelligent, and absolutely gorgeous. From the time I met her to the time I told her "goodbye," I felt at ease because I saw that she would go above and beyond expectations. She explained to me the process of storing your possessions, and that really meant a lot to me. My possessions are important to me, and I wanted to make sure they would be as safe as possible. She really showed me how dedicated she was to me as a client, and I greatly appreciated that. I constantly saw her working without taking any breaks because she really seemed passionate about her career. I would highly recommend Extra Space Storage to friends, colleagues, and even strangers. My experience was actually nonpareil because of wonderful ladies such as her. I give Extra Space Storage an A+ or a 100% because this lady and this company should get a perfect score.

When researching possible storage places, I ended up choosing extra space off Rte.146 Worcester/ Millbury and I wasn't disappointed. The customer service was excellent, and the rental unit was clean and secure. The price was fair and I am excited to store my belongings at this location.

That’s the second time I was renting storage and decided used extra space storage again beacuse of the nice experience I had first time( 1180 Millbury street Worcester 01607) Tenisha she’s a super nice, smiling and creative person which that’s only proof I made a good decision to go there Again. . If u ever need to talk to someone about space size etc u need talk to Tenisha !!!! She’s super helpful and knowledgeable!!!! Thank u Tenisha for great experience I had with u??

Excellent customer service. Manager Tenisha took the time to explain all of the details.

I was very anxious getting a storage unit for the first time. Walking into the office at at Extra space in Worcester I was immediately comforted by the manger Tenisha. She made it so easy as walked me through all my options and was honest, upfront and informative. It was a fast experiences but I never felt rushed. I left feeling relieved and even excited to own my own unit in a safe secure place. I highly recommend visiting here and checking it out, the management is amazing and the atmosphere is clean and welcoming. 5 stars for sure, I look forwarding to use my unit and visiting the office whenever I need anything.

Customer service was fantastic. Easy to rent. Management was polite and professional. Facility appears to be clean and secure.

Tanisha was very helpful in getting me a unit that fit my needs. The process was quick, easy, and very professional!

I had a pleasant experience thank you very much.....

I’m not sure, I haven’t used it yet

The manager there Tenisha is very nice and helpful always checking up on the customers !! Goes above and beyond to help out !! Extremely kind and always checking on the property !! Would definitely recommend customers to rent on her property

I had an Awesome experience with the lady I met. She made everything so easy for me by walking me through many options that made it so easy for me to choose what i really needed.

Tenisha was very helpul and attentive and had great customer service skills i highly reccomend extra space storage!

This certain location handle my storage needs effectively and very professional with employee Tenisha. I would definitely recommend this storage to family and friends.

Tenisha was amazing and a tremendous help in the storage of our move. She was able to work directly with our movers and set everything up with great communication. Highly recommended!

TO WHOM IT MAY CONCERN Dear ExtraSpace Storage Representative, I had already left a review on your website but unfortunately, the website only allows us, customers, to write a couple of words, so I decided to come here to write a more lengthy review. I had the pleasure to meet your employee Tenisha at ExtraSpace Storage on Milbury St in Worcester. Tenisha is outstanding and she goes beyond and above my expectations in all services that I need from ExtraSpace Storage in Worcester as a customer for the past 2+ years. I know that Tenisha wasn't the manager then, but thankfully you guys found the right employee for the Worcester, MA location. She answers my phone calls promptly and with professionalism always. I have a 10x9 storage space and she is awesome when answering questions and assisting my needs as a customer. Even when I call and don’t leave a message, she gets right back to me probably because my caller id shows up at the office’s phone. And when she is busy with a customer she answers my phone calls and tells me that she will call me back in 10 minutes or so and she does call me back, that’s Great! Tenisha is extremely knowledgeable in all aspects of her job. She is an excellent manager for ExtraSpace Storage and I hope that with her knowledge she will get even further professionally at ExtraSpace Storage in Worcester. ExtraSpace, thank you for having Tenisha as the manager in the Worcester, MA location. Regards, Paulo Ribeiro