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245 Washington St
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Worcester self storage at 1180 Millbury St
Read 190 Reviews
HOURS OF OPERATION
Conveniently Located Near You!
Storage Units Near College of the Holy Cross
Storage Amenities and Services
Large Selection of Storage Units
Climate-Controlled Storage
Drive-Up Access
Vehicle Storage
Commercial Storage Solutions
Exceptional Security
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for large, heavy items
- Wide-drive aisles to accommodate large moving vehicles
Experience More With Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1003
Recent Customer Reviews About This Facility
20 of 190 reviews
April 22, 2021
Janet D.
Posted On Google
Excellent customer service. Manager Tenisha took the time to explain all of the details.
Response from Extra Space Storage (4/22/2021)
Thanks for taking the time to leave us a review, Janet! We are so glad Tenisha could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
April 10, 2021
Ashley S.
Posted On Google
I was very anxious getting a storage unit for the first time. Walking into the office at at Extra space in Worcester I was immediately comforted by the manger Tenisha. She made it so easy as walked me through all my options and was honest, upfront and informative. It was a fast experiences but I never felt rushed. I left feeling relieved and even excited to own my own unit in a safe secure place. I highly recommend visiting here and checking it out, the management is amazing and the atmosphere is clean and welcoming. 5 stars for sure, I look forwarding to use my unit and visiting the office whenever I need anything.
Response from Extra Space Storage (4/15/2021)
Hi Ashley, thank you for the 5-star review. We're glad Tenisha made it so easy and was honest, upfront, and informative. We really appreciate you taking the time to share your experience with us. Providing renters with clean and secure facilities is our top priority. Thanks for recommending Extra Space Storage! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
April 9, 2021
Mike M.
Posted On Google
Customer service was fantastic. Easy to rent. Management was polite and professional. Facility appears to be clean and secure.
Response from Extra Space Storage (4/10/2021)
Thanks for the positive review, Mike! We work hard to keep our facilities safe and clean for our customers. Don't hesitate to reach out to us at 888-storage if you need anything!
April 3, 2021
Will P.
Posted On Google
Tanisha was very helpful in getting me a unit that fit my needs. The process was quick, easy, and very professional!
Response from Extra Space Storage (4/10/2021)
Thanks, Will! Our team at Extra Space Storage strives to provide the best advice on selecting the right unit size for your storage needs. We're thrilled to hear Tanisha was able to provide that for you! Please stop by the office or reach out to us at 888-storage if you have any questions!
April 3, 2021
Vidal A.
Posted On Google
I had a pleasant experience thank you very much.....
Response from Extra Space Storage (4/9/2021)
Hello Vidal! Thank. you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. If you ever need anything, feel free to stop by!
March 28, 2021
ThePrescotd
Posted On Google
I’m not sure, I haven’t used it yet
Response from Extra Space Storage (4/3/2021)
We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer, Theprescotd! Stop by the office if you need anything.
March 15, 2021
Jonelle O.
Posted On Google
The manager there Tenisha is very nice and helpful always checking up on the customers !! Goes above and beyond to help out !! Extremely kind and always checking on the property !! Would definitely recommend customers to rent on her property
Response from Extra Space Storage (3/21/2021)
Jonelle, we are so happy to hear that Tenisha could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
March 9, 2021
Joseph M.
Posted On Google
I had an Awesome experience with the lady I met. She made everything so easy for me by walking me through many options that made it so easy for me to choose what i really needed.
Response from Extra Space Storage (3/14/2021)
Thank you so much for your kind words, Joseph. We really appreciate you taking the time to share your experience with us. We're glad our manager made everything so easy for you by walking you through many options. Don’t hesitate to reach out at 888-STORAGE if you need anything.
March 6, 2021
Emerlinda M.
Posted On Google
Tenisha was very helpul and attentive and had great customer service skills i highly reccomend extra space storage!
Response from Extra Space Storage (3/12/2021)
Thanks for the great review, Emerlinda! We're glad Tenisha was very helpful and attentive. Please call us at (508) 754-7770 if you have any questions!
March 6, 2021
Jaider J.
Posted On Google
This certain location handle my storage needs effectively and very professional with employee Tenisha. I would definitely recommend this storage to family and friends.
Response from Extra Space Storage (3/12/2021)
Thank you for the kind remarks, Jaider! We're glad Tenisha was very professional. We're so happy to hear we have your recommendation! Please stop by the office or reach out to us at 888-storage if you have any questions!
February 27, 2021
Motiv.8
Posted On Google
Tenisha was amazing and a tremendous help in the storage of our move. She was able to work directly with our movers and set everything up with great communication. Highly recommended!
Response from Extra Space Storage (3/7/2021)
Thank you, Motiv.8. We're thrilled you had a positive experience with Tenisha! We're always here to help at 888-storage if you have any questions or need assistance with your rental.
February 26, 2021
Paulo R.
Posted On Google
TO WHOM IT MAY CONCERN Dear ExtraSpace Storage Representative, I had already left a review on your website but unfortunately, the website only allows us, customers, to write a couple of words, so I decided to come here to write a more lengthy review. I had the pleasure to meet your employee Tenisha at ExtraSpace Storage on Milbury St in Worcester. Tenisha is outstanding and she goes beyond and above my expectations in all services that I need from ExtraSpace Storage in Worcester as a customer for the past 2+ years. I know that Tenisha wasn't the manager then, but thankfully you guys found the right employee for the Worcester, MA location. She answers my phone calls promptly and with professionalism always. I have a 10x9 storage space and she is awesome when answering questions and assisting my needs as a customer. Even when I call and don’t leave a message, she gets right back to me probably because my caller id shows up at the office’s phone. And when she is busy with a customer she answers my phone calls and tells me that she will call me back in 10 minutes or so and she does call me back, that’s Great! Tenisha is extremely knowledgeable in all aspects of her job. She is an excellent manager for ExtraSpace Storage and I hope that with her knowledge she will get even further professionally at ExtraSpace Storage in Worcester. ExtraSpace, thank you for having Tenisha as the manager in the Worcester, MA location. Regards, Paulo Ribeiro
Response from Extra Space Storage (3/6/2021)
Hi Paulo, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tenisha! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! We aim for friendly and helpful staff and are so glad to hear that was your experience! Thank you for choosing Extra Space Storage for your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!
February 16, 2021
Chris b.
Posted On Google
Tenisha was awesome...she got me a storage quick and easy. Thank you very much Tenisha. A1 service..
Response from Extra Space Storage (2/23/2021)
We think Tenisha is great too! Thanks for the positive review, Chris. We're happy we were able to provide a smooth rental experience. Stop by the office if you need anything.
February 9, 2021
Jason E.
Posted On Google
First time renting a unit, it was a smooth and easy process. The property manager was great, and she was very knowledgeable and answered all of my questions. I would highly recommend!
Response from Extra Space Storage (2/20/2021)
Jason, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!?
January 30, 2021
MONEY B.
Posted On Google
Tenisha is very professional with her customers extremely helpful when asked a question I'm very satisfied with my unit and the service
Response from Extra Space Storage (1/31/2021)
Hi Money, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don’t hesitate to reach out at 888-STORAGE if you need anything.
January 18, 2021
Richie W.
Posted On Google
Went to get a storage and Tenisha treated me with the upmost respect and professionalism. Had a great experience.
Response from Extra Space Storage (1/19/2021)
Hi Richie, we're glad Tenisha treated you with the utmost respect and professionalism. We really appreciate you taking the time to share your experience with us. Don’t hesitate to reach out at 888-STORAGE if you need anything.
January 15, 2021
Roberto A.
Posted On Google
Tenisha treated me with the upmost respect and professionalism when I came in to pay my storage space. In the years I’ve been a customer at this location she’s been the best employee yet. Hire more people like her. Great experience, Great Employee!! Thank You, Tenisha!
Response from Extra Space Storage (1/15/2021)
Thank you for the review and for being a loyal customer, Roberto! We pride ourselves on having a friendly, accommodating staff and are so happy Tenisha was able to assist you! Let us know if we can?do anything else to help at 888-storage.
January 15, 2021
Tabitha S.
Posted On Google
So far so good!
Response from Extra Space Storage (1/15/2021)
Thank you, Tabitha. We're thrilled you had a positive experience at Extra Space Storage. If there is anything we can do for you, please let us know at 888-storage.
January 14, 2021
Melvin M.
Posted On Google
Usually the staff we deal with at storage places are very rude glad we came to this location clean close to home and the pricing is competitive.Tenisha was very sweet and attentive to our needs thank you!!!
Response from Extra Space Storage (1/15/2021)
Hi Melvin, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Tenisha reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!
January 9, 2021
Beth C.
Posted On Google
I spoke to Tenisha who was very helpful. The man I spoke to was also very helpful and looked for the best price and availability. This is the second time i have used extra space.
Response from Extra Space Storage (1/9/2021)
Beth, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-storage.
Frequently Asked Questions
Do I need insurance to store my vehicle in Worcester, MA?
How tall are self storage units in Worcester, MA?
Where can I buy moving boxes in Worcester, MA?
What is the smallest storage unit I can rent in Worcester, MA?
How far in advance do I need to reserve a storage unit in Worcester, MA?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
College Hill , Kelly Square, Main South , Quinsigamond Village, The Village , Vernon Hill
Directions from the North
Drive south on I-290. Take exit 12 and continue onto MA-146. Take the exit for I-290 and turn left onto McKeon Rd. Turn right onto Millbury St. Pass Walmart and continue straight. Our facility will be on the right after you pass Winnipeg St.
Directions from the South
Drive northwest on MA-146. Cross I-90 and continue straight. Take the Millbury St and turn right onto Millbury St. Our facility will be on the right.
Directions from the East
Drive southwest on US-20. Pass Dunkin’ Donuts and continue straight. Turn right onto Granite St. Turn left onto Cliff St. Turn right onto Millbury St. Our facility will be on the left before Winnipeg St.
Directions from the West
Drive northeast on US-20. Pass Wendy’s and continue straight. Turn left onto Granite St. Turn left onto Cliff St. Turn right onto Millbury St. Our facility will be on the left before Winnipeg St.