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245 Washington St
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Worcester self storage at 1180 Millbury St
Read 173 Reviews
HOURS OF OPERATION
Conveniently Located Near You!
Storage Units Near College of the Holy Cross
Storage Amenities and Services
Large Selection of Storage Units
Climate-Controlled Storage
Drive-Up Access
Vehicle Storage
Commercial Storage Solutions
Exceptional Security
Other Amenities and Services
- Extended access hours are standard with 24/7 access available - ask site manager for details
- Sturdy moving carts for large, heavy items
- Wide-drive aisles to accommodate large moving vehicles
Experience More With Extra Space Storage
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 1003
Recent Customer Reviews About This Facility
20 of 173 reviews
April 3, 2021
Will Peters
Posted On Google
Tanisha was very helpful in getting me a unit that fit my needs. The process was quick, easy, and very professional!
April 3, 2021
Vidal Acosta
Posted On Google
I had a pleasant experience thank you very much.....
March 28, 2021
ThePrescotd
Posted On Google
I’m not sure, I haven’t used it yet
March 15, 2021
Jonelle Olivencia
Posted On Google
The manager there Tenisha is very nice and helpful always checking up on the customers !! Goes above and beyond to help out !! Extremely kind and always checking on the property !! Would definitely recommend customers to rent on her property
March 9, 2021
Joseph Manyango
Posted On Google
I had an Awesome experience with the lady I met. She made everything so easy for me by walking me through many options that made it so easy for me to choose what i really needed.
March 6, 2021
Emerlinda Morales-O'Neill
Posted On Google
Tenisha was very helpul and attentive and had great customer service skills i highly reccomend extra space storage!
March 6, 2021
Jaider Jones
Posted On Google
This certain location handle my storage needs effectively and very professional with employee Tenisha. I would definitely recommend this storage to family and friends.
February 27, 2021
Motiv.8
Posted On Google
Tenisha was amazing and a tremendous help in the storage of our move. She was able to work directly with our movers and set everything up with great communication. Highly recommended!
February 26, 2021
Paulo Ribeiro
Posted On Google
TO WHOM IT MAY CONCERN Dear ExtraSpace Storage Representative, I had already left a review on your website but unfortunately, the website only allows us, customers, to write a couple of words, so I decided to come here to write a more lengthy review. I had the pleasure to meet your employee Tenisha at ExtraSpace Storage on Milbury St in Worcester. Tenisha is outstanding and she goes beyond and above my expectations in all services that I need from ExtraSpace Storage in Worcester as a customer for the past 2+ years. I know that Tenisha wasn't the manager then, but thankfully you guys found the right employee for the Worcester, MA location. She answers my phone calls promptly and with professionalism always. I have a 10x9 storage space and she is awesome when answering questions and assisting my needs as a customer. Even when I call and don’t leave a message, she gets right back to me probably because my caller id shows up at the office’s phone. And when she is busy with a customer she answers my phone calls and tells me that she will call me back in 10 minutes or so and she does call me back, that’s Great! Tenisha is extremely knowledgeable in all aspects of her job. She is an excellent manager for ExtraSpace Storage and I hope that with her knowledge she will get even further professionally at ExtraSpace Storage in Worcester. ExtraSpace, thank you for having Tenisha as the manager in the Worcester, MA location. Regards, Paulo Ribeiro
February 16, 2021
Chris bassat
Posted On Google
Tenisha was awesome...she got me a storage quick and easy. Thank you very much Tenisha. A1 service..
February 9, 2021
Jason England
Posted On Google
First time renting a unit, it was a smooth and easy process. The property manager was great, and she was very knowledgeable and answered all of my questions. I would highly recommend!
January 30, 2021
MONEY BAGS
Posted On Google
Tenisha is very professional with her customers extremely helpful when asked a question I'm very satisfied with my unit and the service
Response from Extra Space Storage (1/31/2021)
Hi Money, Thank you for taking the time to leave your feedback! We pride ourselves on having a professional, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don’t hesitate to reach out at 888-STORAGE if you need anything.
January 18, 2021
Richie Wayoe
Posted On Google
Went to get a storage and Tenisha treated me with the upmost respect and professionalism. Had a great experience.
Response from Extra Space Storage (1/19/2021)
Hi Richie, we're glad Tenisha treated you with the utmost respect and professionalism. We really appreciate you taking the time to share your experience with us. Don’t hesitate to reach out at 888-STORAGE if you need anything.
January 15, 2021
Roberto Ambicion
Posted On Google
Tenisha treated me with the upmost respect and professionalism when I came in to pay my storage space. In the years I’ve been a customer at this location she’s been the best employee yet. Hire more people like her. Great experience, Great Employee!! Thank You, Tenisha!
Response from Extra Space Storage (1/15/2021)
Thank you for the review and for being a loyal customer, Roberto! We pride ourselves on having a friendly, accommodating staff and are so happy Tenisha was able to assist you! Let us know if we can?do anything else to help at 888-storage.
January 15, 2021
Tabitha Starr
Posted On Google
So far so good!
Response from Extra Space Storage (1/15/2021)
Thank you, Tabitha. We're thrilled you had a positive experience at Extra Space Storage. If there is anything we can do for you, please let us know at 888-storage.
January 14, 2021
Melvin Maldonado
Posted On Google
Usually the staff we deal with at storage places are very rude glad we came to this location clean close to home and the pricing is competitive.Tenisha was very sweet and attentive to our needs thank you!!!
Response from Extra Space Storage (1/15/2021)
Hi Melvin, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience with Tenisha reflects that. Please stop by the office or reach out to us at 888-storage if you have any questions!
January 9, 2021
Beth Carlson
Posted On Google
I spoke to Tenisha who was very helpful. The man I spoke to was also very helpful and looked for the best price and availability. This is the second time i have used extra space.
Response from Extra Space Storage (1/9/2021)
Beth, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to reach out at any time at 888-storage.
January 9, 2021
Faith Ann
Posted On Google
Tenisha was amazing and so very helpful and sweet! You need more people like her.
Response from Extra Space Storage (1/9/2021)
Hello, Faith, Thank you for your positive feedback about your experience with Tenisha. Our team is proud to serve you and your storage needs. Please let us know if you need anything.
January 8, 2021
Lou Rod
Posted On Google
My experience was great they were very helpful I would store with them again if needed thank you for helping me through tough times
Response from Extra Space Storage (1/9/2021)
Thanks, Lou. We are thrilled you had a great experience with Extra Space Storage. If there is anything we can do for you, please let us know at 888-storage.
October 16, 2020
Lesa McWalters
Posted On Google
Quick and easy process Friendly service
Response from Extra Space Storage (10/16/2020)
Thank you for the great review, Lesa. We're so glad you had a positive experience with us. If you ever need anything feel free to stop by!
Frequently Asked Questions
Do I need insurance to store my vehicle in Worcester, MA?
How tall are self storage units in Worcester, MA?
Where can I buy moving boxes in Worcester, MA?
What is the smallest storage unit I can rent in Worcester, MA?
How far in advance do I need to reserve a storage unit in Worcester, MA?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
College Hill , Kelly Square, Main South , Quinsigamond Village, The Village , Vernon Hill
Directions from the North
Drive south on I-290. Take exit 12 and continue onto MA-146. Take the exit for I-290 and turn left onto McKeon Rd. Turn right onto Millbury St. Pass Walmart and continue straight. Our facility will be on the right after you pass Winnipeg St.
Directions from the South
Drive northwest on MA-146. Cross I-90 and continue straight. Take the Millbury St and turn right onto Millbury St. Our facility will be on the right.
Directions from the East
Drive southwest on US-20. Pass Dunkin’ Donuts and continue straight. Turn right onto Granite St. Turn left onto Cliff St. Turn right onto Millbury St. Our facility will be on the left before Winnipeg St.
Directions from the West
Drive northeast on US-20. Pass Wendy’s and continue straight. Turn left onto Granite St. Turn left onto Cliff St. Turn right onto Millbury St. Our facility will be on the left before Winnipeg St.