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Florissant self storage at 11845 W Florissant Ave
Read 210 Reviews
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HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Drive-Up Access
Climate-Controlled Storage
Indoor Vehicle Storage
Other Amenities & Services
- Extended access hours are standard with 24/7 access available – ask site manager for details
- Cylinder locks required for units
- Sturdy moving carts for heavy, bulky items
- Golf carts available for customer use
- Elevators for easy access to upper levels
- Accommodates trucks larger than 20 feet
- Wide-drive aisles to accommodate large moving trucks
- Deliveries accepted
- On-site office
- Solar site
- WiFi available
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0664
Recent Customer Reviews About This Facility
October 4, 2021
JustBj
Posted On Google
It’s my first time renting a storage. Andrew is very helpful and professional. I highly recommend this place.
Response from Extra Space Storage (10/4/2021)
Hello, Justbj. Thank you for the review. We're so glad Andrew could meet your storage needs. Please stop by the office if you need anything!
September 30, 2021
mickey
Posted On Google
I would have rated a 5 but they have joined the rest of the nation with price gouging. I have been using there service for a year. I have had a great experience but I get a letter from them saying the price to continue to house my items is increasing by 100%. Really can I get a two month notice.
Response from Extra Space Storage (10/4/2021)
Hi Mickey, Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We'd like to speak with you about your concerns. Please give us a call at 888-storage.
September 20, 2021
Avis M.
Posted On Google
Andrew made my storage experience easy and worry-free. He is professional, helpful and very pleasant. The facility is clean, bug- and rodent-free, which I was worried about initially. I felt safe going there any time of day. And, I also appreciated the dollies that made moving my belongings easy because my locker was on the second floor. I would recommend ESS, and the West Florissant location specifically. Thanks again, Andrew!
Response from Extra Space Storage (7/12/2021)
Hi Avis, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional staff, so we are thrilled to hear that you had such a positive experience renting with Andrew! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We really appreciate the recommendation as well as the 5-star review! Please stop by the office or reach out to us at 888-storage if you have any questions!
August 13, 2021
James H.
Posted On Google
Well managed and well maintained facility
Response from Extra Space Storage (9/11/2021)
We are happy to hear this, James! Thank you.
July 26, 2021
Mariah H.
Posted On Google
Mike From the West Florissant location was great he made my 1rst time experience easy and convenient I appreciate that??????
July 9, 2021
Doris M.
Posted On Google
Yes I yes I like the service that I received today from Mike and I'll give him a thumbs up to 100
July 1, 2021
kristy k.
Posted On Google
As a first time storage unit user, Andrew couldn’t have made the process any easier and worry free for me. He took his time to answer all of my questions, review property and storage unit security, and make himself available for any additional questions that may arise. Extremely helpful, personable, and friendly as well. Thank you Andrew!
June 4, 2021
EARL W.
Posted On Google
Great experience. Josh was extremely helpful. I would recommend family and friends to use in the future.
May 31, 2021
LeAndrew A.
Posted On Google
Josh was amazing! Found me some great coupons and saved me a ton of money! Very knowledgeable and upbeat personality made this process smooth, seamless and enjoyable!
Response from Extra Space Storage (6/5/2021)
Thank you for the kind words, Leandrew. We're glad Josh found you some great coupons, saved you a ton of money, and was very knowledgeable. Our team is here to serve you, so give us a call at (314) 831-1277 if you need any future assistance.
May 20, 2021
Wisdom &.
Posted On Google
Excellent Service. Excellent Customer Service who are very patient, helpful and professional.
Response from Extra Space Storage (5/25/2021)
Hi Wisdom & Divine, thank you for your review. We're glad our team was very patient, helpful, and professional. Don't hesitate to reach out to us at 888-STORAGE if you need anything!
May 18, 2021
Carrie S.
Posted On Google
Storage is nice and convenient happy to be using it for a while.
Response from Extra Space Storage (5/21/2021)
Thanks for the review, Carrie! We are so happy we could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!?
April 22, 2021
April C.
Posted On Google
Everything was spectacular. Thank you!!!
Response from Extra Space Storage (4/25/2021)
Thank you for choosing Extra Space Storage April. We're here to help if you have any questions or need assistance with your rental! Call us at (314) 831-1277 with any questions!
March 12, 2021
Darryle M.
Posted On Google
Affordable,easy,great customer service!
Response from Extra Space Storage (3/12/2021)
Thank you for the kind words, Darryle! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage!
February 28, 2021
Tee B.
Posted On Google
Employee on site was very helpful and knowledgeable site is clean and secure i wud definitely recommend extra space to my family and friends!!
Response from Extra Space Storage (3/8/2021)
Hi Tee, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! We appreciate you recommending us to your friends and family. Stop by the office if you need anything.
February 25, 2021
Brandi H.
Posted On Google
Josh was super helpful with helping me pick out a unit thanks a lot!!!!
Response from Extra Space Storage (3/4/2021)
Hi Brandi, thank you for your review. We're glad Josh was super helpful in picking out a unit. Don’t hesitate to reach out at 888-STORAGE if you need anything.
February 20, 2021
Mary C.
Posted On Google
Josh an excellent help and full of information. He made a very difficult time in my life pleasurable. Thx you
Response from Extra Space Storage (2/25/2021)
Hi Mary, thank you for your review. We're glad Josh was an excellent help, full of information, and made a very difficult time in your life pleasurable. Stop by the office if you need anything.
February 5, 2021
jarnae H.
Posted On Google
Josh was so amazing & helpful. I definitely recommend extra space!!!
Response from Extra Space Storage (2/18/2021)
Thank you for the kind words, Jarnae. We're glad Josh was able to help! Our team is here to serve you, so give us a call at (314) 831-1277 if you need any future assistance.
December 12, 2020
Steve A.
Posted On Google
It has been MY PLEASURE to serve the great people of North County @ Extra Space Storage. You are all wonderful - all 700 of you! May our paths cross again I'm continuing to work for the company, but in another role. Be blessed, stay safe, & have a super 2021!!
Response from Extra Space Storage (12/17/2020)
Thank you for your feedback, Steve! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. If there is anything we can do for you, please let us know at 888-storage.
November 29, 2020
Linda T.
Posted On Google
Steven”s compassion, zeal, and great customer service care was made aware of as soon as you would drive on the property...
Response from Extra Space Storage (11/29/2020)
Thanks, Linda! We're glad Steven provided great customer service. Our team really appreciates your feedback. Don't hesitate to reach out if you need anything!?
November 28, 2020
jeff c.
Posted On Google
Steve is a joy to work with and someone who’s word is reliable.
Response from Extra Space Storage (11/29/2020)
Thanks for the review, Jeff! We are so happy Steve could meet your storage needs at Extra Space Storage. Don't hesitate to reach out if you need anything!?
Frequently Asked Questions at 11845 W Florissant Ave
What size unit do I need for a bedroom dressers?
Will I be able to cancel my lease online?
What storage unit size is needed for a dining room table?
What size storage unit do I need for a couch?
Can I send packages to my storage unit?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
W Florissant Ave and New Halls Ferry Rd
Directions from the North
Drive south on New Halls Ferry Rd. Turn right onto W Florissant Ave. Our facility will be on your right.
Directions from the South
Drive north on New Halls Ferry Rd. Turn left onto W Florissant Ave. Our facility will be on your right.
Directions from the East
Drive west on I-270 W. Take Exit 29. Merge onto Dunn Rd. Turn right onto W Florissant Ave. Our facility will be on your left.
Directions from the West
Drive east on I-270 E. Take Exit 29. Turn left onto W Florissant Ave. Our facility will be on your left.