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St Louis, MO 63136
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Florissant Self Storage at 11845 W Florissant Ave
Read 176 Reviews
Select a Size Below
HOURS OF OPERATION
Conveniently Located Near You
A Versatile Self Storage Solution
Storage Units to Fit Your Needs
Secure Storage
Climate-Controlled Storage
Drive-Up Access
Other Amenities & Services
- Extended access hours are standard with 24/7 access available – ask site manager for details
- Sturdy moving carts for heavy, bulky items
- Elevators for easy access to upper levels
- Wide-drive aisles to accommodate large moving trucks
Experience the Extra Space Difference
Company
Employees: 1-10
Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice
Established Date: 1977
Site Number: 0664
Recent Customer Reviews About This Facility
20 of 176 reviews
December 12, 2020
Steve Arri
Posted On Google
It has been MY PLEASURE to serve the great people of North County @ Extra Space Storage. You are all wonderful - all 700 of you! May our paths cross again I'm continuing to work for the company, but in another role. Be blessed, stay safe, & have a super 2021!!
November 29, 2020
Linda Tallie
Posted On Google
Steven”s compassion, zeal, and great customer service care was made aware of as soon as you would drive on the property...
Response from Extra Space Storage (11/29/2020)
Thanks, Linda! We're glad Steven provided great customer service. Our team really appreciates your feedback. Don't hesitate to reach out if you need anything!?
November 28, 2020
jeff coleman
Posted On Google
Steve is a joy to work with and someone who’s word is reliable.
Response from Extra Space Storage (11/29/2020)
Thanks for the review, Jeff! We are so happy Steve could meet your storage needs at Extra Space Storage. Don't hesitate to reach out if you need anything!?
November 28, 2020
Brian Fenili
Posted On Google
I've worked with the manager for a while and he is patient with great customer service. The property is always clean too.
Response from Extra Space Storage (11/29/2020)
Hi Brian, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out if you need anything!
November 7, 2020
Charlotte Lane
Posted On Google
I had a pleasure working with Steve a beautiful got to work with glad you hired him
Response from Extra Space Storage (11/8/2020)
Thanks for the kind words, Charlotte. We're glad Steve was helpful. Thank you for choosing Extra Space Storage and please let us know if you have any questions.
October 28, 2020
Johnnie Pratt
Posted On Google
Steve have great Customer Service Skills which made me feel great about renting from The Florissant Mo Location where he works
October 27, 2020
Dreya Madison
Posted On Google
Great fast service
Response from Extra Space Storage (10/27/2020)
Hi Dreya, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (314) 831-1277 or stop by the office if you need anything!
October 26, 2020
Amaziing TheArtist
Posted On Google
These guys were all a great big help. With affordable prices. Every question was answered and every associate I spoke with was friendly and helpful.
Response from Extra Space Storage (10/27/2020)
Amaziing, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Call if there is anything, we can do to assist you.
October 17, 2020
FatDaddy Parker
Posted On Google
Steven was the best very nice and sweet
Response from Extra Space Storage (10/17/2020)
Hello, Fatdaddy. Thank you for the 5-star review. We're so happy you have had a great experience with Extra Space Storage. Please don't hesitate to reach out if you need anything.
October 14, 2020
Justin Jackson
Posted On Google
The facility is immaculate clean well laid-out employees are courteous friendly, exceptional customer service and willingness to fallicate my needs were above and beyond my expectations. Would recommend to anyone looking for a safe and secure place to store their belongings.
October 9, 2020
tamiko tucker
Posted On Google
Steven is Awesome!!!!
Response from Extra Space Storage (10/10/2020)
Thank you for taking the time to leave a positive rating, Tamiko. We're glad Steven was awesome. Please stop by the office if you have any questions.
October 5, 2020
Taylor Anderson
Posted On Google
Steve is great at this location. The property stays clean. Great prices and great hours to move in and out with your things .
Response from Extra Space Storage (10/6/2020)
Hi Taylor, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Don't hesitate to reach out if you need anything!
October 1, 2020
Patricia White-Bolden
Posted On Google
So far I have no complaints! Just started renting unit! Customer Service was excellent! Prices aren't steep! Overall so far so good! Thank You
Response from Extra Space Storage (10/1/2020)
Patricia, thank you for the 5-star review! We are so glad you are satisfied with your experience and rental rate! We're always here to help with any of your storage needs at 888-STORAGE.
September 30, 2020
Robert George
Posted On Google
Everything was fine. Would use again if needed.
Response from Extra Space Storage (9/30/2020)
We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Don't hesitate to reach out if you need anything!
September 30, 2020
Sophia Rucker
Posted On Google
Clean and very friendly. Prices are amazing. I definitely recommend to everyone.
Response from Extra Space Storage (9/30/2020)
Hi Sophia, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! We are so glad you are satisfied with your rental rate! Call us if there is anything, we can do to assist you.
September 29, 2020
Kareem Adjar Jr.
Posted On Google
My dad & I use this site for storage. Very helpful staff. Clean & safe.
September 29, 2020
Shadow Wilson III
Posted On Google
Use storage periodically for my job now; love Extra Space. Steven and his staff do a really nice job.
September 23, 2020
Jillian Chew
Posted On Google
Steven Arri showed extraordinary customer service when showing a unit to my husband and I the week before we had to make a quick decision where to store our items, after a recent move. To make light of a situation, after having an extremely challenging situation occur with the moving company we hired, who had our belongings, Steven made our experience surprisingly better. Even though the situation had nothing to do with him or extra space storage, he was very sincere during a stressful time. We cannot thank him enough for being understanding and accommodating to us. We strongly recommend working with Steven and Extra Space Storage for all your storage needs!!
September 18, 2020
Dj Carpenter
Posted On Google
The guy that helped us was super fast nice he got us in an out
Response from Extra Space Storage (9/18/2020)
Hello, Dj. Thanks for the positive feedback. We're so happy we have customers like you. Call us at 888-STORAGE if you have any questions or need assistance with your rental!
September 16, 2020
deeestelle2012@gmail.com Wilson
Posted On Google
I’ve been a very long term customer (over 10years) with Extra Space Storage and have had very little reason to have contact with office staff (I’ve paid online) till this year 2020. With Covid-19 sweeping the country and protest around the corner, it was very nice to find Steven was there... ready to help. I was so stressed out with payment problems that popped up out of nowhere with my Online accounts and he helped me right away with a big smile and has been helping me navigate trying to straighten out the mess with the website, so I can pay again online. I like that he followed up to see that the info got to IT and has allowed me to contact him for help with my unit in another state as well. Not 100% fixed yet.... but I’m hopeful ....Okay now corporate... remember “Good Employees” and smooth transactions are what keep customers! Thanks Steven!
Response from Extra Space Storage (9/16/2020)
Thank you for the kind words, Deeestelle2012@gmail.com. We're glad Steven helped you navigate and try to straighten out the mess with the web site right away with a big smile. Our team is here to serve you, so give us a call at (314) 831-1277 if you need any future assistance.
Frequently Asked Questions at 11845 W Florissant Ave
What size unit do I need for a bedroom dressers?
Will I be able to cancel my lease online?
What storage unit size is needed for a dining room table?
What size storage unit do I need for a couch?
Can I send packages to my storage unit?
Size Disclaimer
*Excludes administrative and insurance fees
Directions
Intersections/Landmarks
W Florissant Ave and New Halls Ferry Rd
Directions from the North
Drive south on New Halls Ferry Rd. Turn right onto W Florissant Ave. Our facility will be on your right.
Directions from the South
Drive north on New Halls Ferry Rd. Turn left onto W Florissant Ave. Our facility will be on your right.
Directions from the East
Drive west on I-270 W. Take Exit 29. Merge onto Dunn Rd. Turn right onto W Florissant Ave. Our facility will be on your left.
Directions from the West
Drive east on I-270 E. Take Exit 29. Turn left onto W Florissant Ave. Our facility will be on your left.