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Extra Space Storage facility on 10835 Saint Charles Rock Rd - St Ann, MO
(50 REVIEWS)

St Ann self storage at 10835 Saint Charles Rock Rd

Hours

Today's Gate: 06:00 AM - 10:00 PM
Today's Office: 09:30 AM - 06:00 PM
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Company

Employees: 1-10

Payment Options: MasterCard / VISA / American Express / Discover / Check / Cash / Invoice

Established Date: 1977

Site Number: 7842

Directions

Intersections/Landmarks

Saint Charles Rock Rd and Cypress Rd

Directions from the North

Drive south on US-67 S. Take the exit for Saint Charles Rock Rd. Turn left onto Saint Charles Rock Rd. Our facility will be on your left in the Cypress Village shopping area.

Directions from the South

Drive north on US-67 N. Take the exit for Saint Charles Rock Rd. Merge right onto Saint Charles Rock Rd. Our facility will be on your left in the Cypress Village shopping area.

Directions from the East

Drive northwest on I-70 W. Take Exit 235C. Keep right to merge onto Natural Bridge Rd. Turn right onto Cypress Ave. Turn right onto Saint Charles Rock Rd. Our facility will be on your right.

Directions from the West

Drive east on I-70 E. Take Exit 235C. Turn left onto Cypress Ave. Turn right onto Saint Charles Rock Rd. Our facility will be on your right.

Frequently Asked Questions at 10835 Saint Charles Rock Rd

What type of lock do I need for a storage unit?

What size storage unit do I need for my car at 10835 Saint Charles Rock Rd?

What is the smallest storage unit I can rent?

Is it safe to store electronics in a storage unit at 10835 Saint Charles Rock Rd?

How far in advance do I need to reserve a storage unit?

Size Disclaimer

*Excludes administrative and insurance fees

Recent Customer Reviews About This Facility

July 1, 2022

Lauren A.

Posted On Google

OVERALL RATING

Keith was very helpful! loved my experience at the st. ann location. i am referring friends and family!

Response from Extra Space Storage (7/2/2022)

Thank you for the kind review, Lauren. We're glad Keith from our St. Ann location was helpful and able to provide you with a positive rental experience! Our team is here to serve you, so give us a call at (314) 475-5426 if you need any future assistance.

June 9, 2022

JkidEast E.

Posted On Google

OVERALL RATING

She gave me great service and really didn’t have to because I came in late. Phenomenal worker.

Response from Extra Space Storage (6/9/2022)

Hello, JkidEast. Thank you for the 5-star review! We're so happy we could help. If there is anything we can do for you, please let us know at 888-storage.

June 3, 2022

Dana L.

Posted On Google

OVERALL RATING

Very nice and clean facility. Brandon was extra extra helpful in assisting me with my decision. Please keep the positive energy with staff!

Response from Extra Space Storage (6/3/2022)

Hi Dana, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Brandon was extra helpful in assisting you with your decision. Stop by our office if you need assistance or have any questions.

June 2, 2022

Kelly B.

Posted On Google

OVERALL RATING

Super nice workers who care and make sure you know we're your going before you come. Prices are the best around . I have an outside unit very clean and big. Diffently would recommend!

Response from Extra Space Storage (6/3/2022)

Kelly, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.

June 2, 2022

M T.

Posted On Google

OVERALL RATING

I haven't stored my belongings yet but so far the process has been great. Great price and Hope really is very nice and welcoming.

Response from Extra Space Storage (6/3/2022)

M, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!?

June 1, 2022

Kevin J.

Posted On Google

OVERALL RATING

Customer Service was excellent.

Response from Extra Space Storage (6/2/2022)

Thank you for the kind words, Kevin! We're committed to providing excellent customer service. Please stop by the office or give us a call if there is anything else we can do for you!

May 23, 2022

stephanie h.

Posted On Google

OVERALL RATING

The rental place was okay until last month they decided to To go my unit up almost $80. It’s out nor i

Response from Extra Space Storage (5/24/2022)

Thanks for the review, Stephanie. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. Please call us at 888-storage if you'd like to discuss your experience in more detail.

May 23, 2022

Ha J.

Posted On Google

OVERALL RATING

Today i was there at saint charles rock rd location. I meet Hope she was amazing, helpful, and answered all my questions and concerns. She made my experience smooth and perfectly easy. She is the best. Extra space i wish I knew about you a year ago. Clean units and easy to enter. The carts are such a big help for us thank you.

Response from Extra Space Storage (5/24/2022)

Thank you for taking the time to leave your review, Ha! We're so happy to hear Hope was helpful and able to make your rental process smooth and hassle-free! It's wonderful to know you found our property clean and well-equipped. Thank you for your kind words! Give us a call at (314) 475-5426 if you need any future assistance.

May 17, 2022

Cheryl M.

Posted On Google

OVERALL RATING

I haven't start moving my stuffs yet but I went inside to looks around its very nice and very clean. I won't know till I move my stuffs in first.

Response from Extra Space Storage (5/17/2022)

Thank you for your review, Cheryl! Providing renters with clean and nice facilities is our top priority. We're glad we were able to meet your storage needs. Give us a call at 888-storage or stop by the office if you need anything!

May 17, 2022

Charysma J.

Posted On Google

OVERALL RATING

Hope Was So Sweet And Nice.

Response from Extra Space Storage (5/17/2022)

Thank you for the kind review, Charysma. We're glad Hope was sweet and nice! Our team is here to serve you, so give us a call at (314) 475-5426 if you need any future assistance.

May 14, 2022

Laura M.

Posted On Google

OVERALL RATING

As others have noted, you are well served by the leadership and customer care provided by Hope. I hope she gets management pay. She is amazing and very thorough in explaining all the amenities and making sure we got the right space and we’re settled in. The unit was clean and a very nice size for the items we need to store while a home remodel project is underway. The only criticism is the malfunctioning front door in the lobby area. It would not close. That is unsafe for Hope and not a good sign for facility security. I hope that gets fixed immediately.

Response from Extra Space Storage (5/16/2022)

Thanks for the awesome review, Laura! We work hard to meet the expectations of our customers, and we're happy to hear Hope hit the mark for you! We also think she is a great asset to our company. Thank you! We are glad the cleanliness of our property met your expectations. Thank you for your feedback on our front door, we will be sure to review this further. Don't hesitate to stop by the office or contact us at (314) 475-5426 if you need anything.

May 14, 2022

Mark W.

Posted On Google

OVERALL RATING

We left Extra Space because when they took over we went from paying $107 a to a NEW monthly fee of $145. I am now in the same size unit somewhere else for $85 a month. SORRY. You lost a good paying customer!!!

Response from Extra Space Storage (5/16/2022)

We're sorry to hear this, Mark Wiblemo, but appreciate your review. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. It's disappointing to know we lost your business but appreciate you taking the time to let us know where we failed! Please don't hesitate to reach out to us at 888-storage to discuss this further or if you would like to reconsider storing with us.

May 13, 2022

Janavia P.

Posted On Google

OVERALL RATING

Very nice and clean! Hope assisted me with getting a storage unit and she was great! Very nice and professional and even gave me a tour of the facility.

Response from Extra Space Storage (5/13/2022)

Hi Janavia, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Hope assisted you with getting a storage unit, was very nice, and professional. Please stop by the office or give us a call at 888-STORAGE or stop by the office.

April 27, 2022

Toniqua G.

Posted On Google

OVERALL RATING

Hope was soooooo helpful , kind and patient with me . She assisted me immediately. There was no wait time. We need more workers like her in this world we live in today. She definitely made my day. Hope In the Saint Charles rock rd location if you see this thank youuuuuu again.

Response from Extra Space Storage (4/29/2022)

Hi Toniqua, thanks so much for your review! We are thrilled to hear your experience with Hope was positive and are always here to help with your storage needs! Give us a call at (314) 475-5426 or stop by the office if you need anything!

April 11, 2022

Kita M.

Posted On Google

OVERALL RATING

Great customer service, Hope (I believe her name was) was very friendly, nice and helpful. The space is very clean and secured.. I highly recommend

Response from Extra Space Storage (4/11/2022)

Thanks for the awesome review, Kita! We are glad Hope was friendly and helpful. We understand how important keeping your belongings clean and safe is! We thank you for trusting us with your valued belongings! Don't hesitate to stop by the office or contact us at (314) 475-5426 if you need anything.

March 13, 2022

Dana L.

Posted On Google

OVERALL RATING

Very welcoming atmosphere clean and clutter free. Good experience with the employee,truly professional and knowledgeable of space size availability. My storage needs were accommodated looking forward to this temporary stay arrangement.

Response from Extra Space Storage (3/15/2022)

Hi Dana, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance at 888-storage.

March 3, 2022

Erin M.

Posted On Google

OVERALL RATING

Had an amazing experience. Hope was ohh sooo Very helpful and knowledgeable. Please promote her elevate her increase her title and pay!!!! She was accompanied by another young lady who was also very helpful Telia!!!! Great Job ladies!!!!

Response from Extra Space Storage (3/3/2022)

Hi Erin, thanks so much for your review! We are thrilled to hear your experience was amazing. We're glad Hope was very helpful and knowledgeable. Don’t hesitate to reach out if you need anything at 888-STORAGE.

February 26, 2022

Sharon P.

Posted On Google

OVERALL RATING

I was very impressed with the facility and Hope really helped me with my rental. She helped me to not be so overwhelmed with this move. I thank her for everything

Response from Extra Space Storage (2/26/2022)

Thank you for the kind words, Sharon. We're glad Hope was able to help! Our team is here to serve you, so give us a call at (314) 475-5426 if you need any future assistance.

February 26, 2022

ONVA B.

Posted On Google

OVERALL RATING

It’s so nice and clean. And the worker go above and beyond their duty

Response from Extra Space Storage (2/27/2022)

Hi Onva, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad our manager goes above and beyond their duty. Stop by our office if you need assistance or have any questions.

February 26, 2022

Mitchell G.

Posted On Google

OVERALL RATING

Was very helpful and pleasant to deal with. Thanks again Hope!!!

Response from Extra Space Storage (2/26/2022)

Hi, Mitchell ! Thanks for the positive review, it means a lot to our team. Please call (314) 475-5426 if you have any questions about your rental.